KLM Flying Dutchman - KLM schedule changes make connections impossible




Gigantor
Oct 20, 09, 6:50 am
I booked a trip ZRH-AMS-ABZ-AMS-ZRH about a month ago on www.klm.ch (eTicket).

Now I received an email informing me of flight time changes on the flights to/from Aberdeen(ABZ). In the email, the reservation is updated to reflect the new departure time/arrival times.

Problem: In both cases, outbound and inbound, the first leg flights arrive 15-20 minutes after the second leg departures.

I am at a loss as to how the KLM reservation system could possibly allow to confirm such an itinerary.

Mr. Spock couldn't make this connection, even if Scotty has transferred all dilithium crystal power to the transporter.

What to do?


GenevaFlyer
Oct 20, 09, 8:02 am
Hi Gigantor,

You may need to talk to Dr. Emmett Brown ... about a trip back from the future ...

But seriously, this will need a call to KLM.

Cheers,

GenevaFlyer

Gigantor
Oct 20, 09, 8:11 am
I sent KLM an email from the web site.


Aviatrix
Oct 20, 09, 9:46 am
I sent KLM an email from the web site.

Expect a response about a month after your flight... :D

(You may need to pick up the phone for this one. And yes, I know it's probably premium rate...)



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