Flying Blue (Air France & KLM) - ST Elite access online

A few weeks ago I was trying to make seat selections on 2 KL flights and was unable to do so online. It would say that the request was pending but then the change never stuck. Even on the day of check in online, i was not able to change my seat.

The other thing that seemed odd is that the agent at the airport had to get her supervisor to override a seat assignment for me because she kept getting a message saying "customer not entitled to this seat"

At the time I was ST Elite (DL Gold), but have since made Platinum. Are all ST Elites not equal? Will my change in status help with this issue in the future?

for some seats you need to be Platinum. Call Delta to get them assigned, then they usually stick. AF/KL.com sometimes have problems with this.

AF/KL.com sometimes have problems with this.


? sometimes ? ha ha ha !! i'ts really a joke !
may be "sometimes" it happends they don't have problems .. platinum or not platinum, this is not the question :)