jorguh
Oct 19, 09, 7:43 am
Friday nights' last flight from GVA to LCY was cancelled, I was rebooked to LCY on the following day via ZRH resulting in a 12 hour delay arriving in London. Hotel & transfers were arranged by very helpful LX staff though (naturally) no advice was given whether I would be able to claim compensation under EU law.
Question is whom I can contact to claim any compensation? I know that in Germany one can contact the "Luftfahrt-Bundesamt" - would I need to write to the Swiss equivalent, and if so, would anyone have details? Or contact the airline directly?
Thanks!!!
Question is whom I can contact to claim any compensation? I know that in Germany one can contact the "Luftfahrt-Bundesamt" - would I need to write to the Swiss equivalent, and if so, would anyone have details? Or contact the airline directly?
Thanks!!!