Budget - Curious stuff re email confirmations




Firewind
Oct 16, 09, 6:55 am
I reserved using the Costco BCD and Coupon for the $30 off. Both were noted on the email confirmation, but the confirmation had only my first name and last initial. Just to keep everything ta, I called to ask if my whole name is actually on the reservation. Yes, that's what the CSR saw. I asked if she could send me a confirm with my whole last name. Good news: The confirmation was instantaneous. But this email also only has my first name and last name initial. This time, no coupon. I called again to request that everything go on an email. She said she saw it all on the rez. There was the next confirmation email on my screen: Last name's initial, no coupon. It's $30 less than other companies for that time, so I guess I'll just cross my fingers.

What would you do? Thank you.


Evan!
Nov 2, 09, 6:18 pm
What do you see when you pull the reservation up at budget.com? Is anything wrong with your name? coupon code missing? price change?

If not, I would not worry about the email discrepancies.



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