iahphx
Oct 15, 09, 9:07 am
I've had some problems buying tickets direct from SunExpress. First, the website didn't ticket my rez, so I had to call to purchase. That SEEMED to work (I was billed for the tickets), but I never got an email confirmation from them. After several more emails and phone calls, I did get a confirmation -- with the names of my pax misspelled! But they sent it in Turkish (which I can't read). I alerted them to these problems, and someone called me at 4 am (nice, right?) to tell me they would fix the names and send the confirmation in English. The names have been fixed, but it's still in Turkish!
Can somewhat translate this message for me? I can't find a useful Turkish to English translation bot. My "confirmation" starts off as follows:
"E-Bilet Bilgisi
Sayin IAHPHX,
SunExpress'i tercih ettiginiz için tesekkür ederiz. Asagida detaylari belirtilen uçus/unuz/lariniz için satin almis oldugunuz bilete ait rezervasyon kayit numaraniz <ABC123> dir."
Is this an "eticket receipt," meaning my "ABC123" (made up) reservation has been ticketed? I'm guessing that's the case, but there are no ticket numbers attached and I can't find my rez on any of the major CRS systems.
Thanks. I don't want to complain again, because I'm afraid of another 4 am phone call! :) SunExpress is not making a good impression with these snafus, but they're half-owned by Lufthansa, so I assume they're not a bad airline.
Can somewhat translate this message for me? I can't find a useful Turkish to English translation bot. My "confirmation" starts off as follows:
"E-Bilet Bilgisi
Sayin IAHPHX,
SunExpress'i tercih ettiginiz için tesekkür ederiz. Asagida detaylari belirtilen uçus/unuz/lariniz için satin almis oldugunuz bilete ait rezervasyon kayit numaraniz <ABC123> dir."
Is this an "eticket receipt," meaning my "ABC123" (made up) reservation has been ticketed? I'm guessing that's the case, but there are no ticket numbers attached and I can't find my rez on any of the major CRS systems.
Thanks. I don't want to complain again, because I'm afraid of another 4 am phone call! :) SunExpress is not making a good impression with these snafus, but they're half-owned by Lufthansa, so I assume they're not a bad airline.