Online Travel Booking and Bidding Agencies - Orbitz Travelocity trickery?




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confused2
Oct 11, 09, 11:25 am
I found a flight on orbitz that met my needs. After discussing it with my family, we decided to book it. After selecting the outbound and return flights we received a message saying it could not be booked. Seems the airlines involved (three of them) were not partners and therefore the ticket could not be ordered. I called orbitz. The first person said the airlines, indeed, did work together and I was sent to reservations. Reservations told me I would be charged $25 for booking by phone. I told them what I thought of that. Went ahead anyway. The rep. then told me that the flight could not be booked because the airlines did not allow it. Four days later, I see that the same flight is still posted on their site!

I found another flight (more expensive) tried to book it. Got a message saying the flight at that price was no longer available. Went to Travelocity. Same type of experience.

I have been using these two sites for some years now. There have been minor occasional problems. But this past week's experience has made me look elsewhere.


HereAndThereSC
Oct 11, 09, 11:46 am
Orbitz "sorry this flight is no longer available" is pretty lame. I use www.kayak.com

HTSC



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