VanTheMan63
Aug 9, 07, 4:50 am
Folks, I have some pics I'll post later, but I wanted to get some info out....
Operationally, perfect....everything on time, bags made the connection, the whole works. Peachy.
As far as the "value," disgusting. I've frequently said to people, "if you pay for US F-Class, you'll want to take a swing at someone when you get off the airplane for feeling ripped off.
Same for Envoy....X 12 for me. Paid just shy of $2,600 for my ticket and my wife's....$3,300 for the CA people. And I TOTALLY understand why I hear stories about F/A professionals explaining to Sand Castle "wanna be managers & leaders" why they're embarrassed.
-- The airplane was just GROSS, FILTHY. I took this one pic that's amazing...one person in my group, pulled his IFE video monitor out and it looked like someone rubbed mud all over it. Took a pic.
-- My wife's IFE didn't work, at all. So, she almost had to sit on my lap...and we had a splitter so she could listen. I'll write the company, but I don't need vouchers, I'm done with these people.
-- The flooring at my seat (3A 3B) was coming apart, took a pic of that.
-- The seats were worn and BEAT looking
-- Food was sub par....the wine was the same wine as domestic F-Class. Now, I happen to like the Chenin Blanc....but, c'mon, this is supposed to be a step up.
-- Flight attendant "apologized" before pushing back about lavs in the middle part of the airplane not working.
-- My seat was broken, foot rest didn't work, VERY uncomfortable seat.
-- When the movie flight attendant came on to apologize to people in coach that the main video screen did not work.
-- One person in my party, Amy, who is a 2 million miler with UA and extremely well traveled asked, when we got to our hotel, "what was that? That service was just awful, Southwest would have been better." Apparently, (we were on the A side of the airplane) on the F & G side, NO ONE got a choice of meals....it was fish or nothing, brken seats, filth and grime.
Just awful. I'll not ever "purchase" Envoy again. They'd have to give it to me after it's "fixed" before I'd be interested in flying it again.
CO's domestic F-Class service from ORD to IAH is WAY better then Envoy.
There were two things right:
1.) The Envoy Lounge in PHLthy is very, very nice. Like, it's the nicest part of the airline. The entire airline. I doubt Parker and Kirby had anything to do with that lounge, 'cause it's absolutely gorgeous. Given time, I'm sure they'll find a way to destroy it as well.
2.) The F/A's worked hard and did the best with what they had. I gave the guy that took care of us, Alfred, got an A&B from me.
And this company wants to go to China? Fine, let 'em go....I'd never FLY US to China.....come to think of it, I don't really have any desire to fly them from PVD-PHL.
They got me from "point A to point B," but it wasn't worth the money, not even close. And it was just stupid and ridiculous.
This carrier...can't get out of it's own way. No wonder I hear CONSTANTLY how embarrassed the F/As are with the "new" Envoy service and the absolute horriffic conditions of these aircraft.
I had some good flights recently...that I paid $89 for....but when you pop for the kind of money we did, you have MUCH higher expectations then this.
Operationally, perfect....everything on time, bags made the connection, the whole works. Peachy.
As far as the "value," disgusting. I've frequently said to people, "if you pay for US F-Class, you'll want to take a swing at someone when you get off the airplane for feeling ripped off.
Same for Envoy....X 12 for me. Paid just shy of $2,600 for my ticket and my wife's....$3,300 for the CA people. And I TOTALLY understand why I hear stories about F/A professionals explaining to Sand Castle "wanna be managers & leaders" why they're embarrassed.
-- The airplane was just GROSS, FILTHY. I took this one pic that's amazing...one person in my group, pulled his IFE video monitor out and it looked like someone rubbed mud all over it. Took a pic.
-- My wife's IFE didn't work, at all. So, she almost had to sit on my lap...and we had a splitter so she could listen. I'll write the company, but I don't need vouchers, I'm done with these people.
-- The flooring at my seat (3A 3B) was coming apart, took a pic of that.
-- The seats were worn and BEAT looking
-- Food was sub par....the wine was the same wine as domestic F-Class. Now, I happen to like the Chenin Blanc....but, c'mon, this is supposed to be a step up.
-- Flight attendant "apologized" before pushing back about lavs in the middle part of the airplane not working.
-- My seat was broken, foot rest didn't work, VERY uncomfortable seat.
-- When the movie flight attendant came on to apologize to people in coach that the main video screen did not work.
-- One person in my party, Amy, who is a 2 million miler with UA and extremely well traveled asked, when we got to our hotel, "what was that? That service was just awful, Southwest would have been better." Apparently, (we were on the A side of the airplane) on the F & G side, NO ONE got a choice of meals....it was fish or nothing, brken seats, filth and grime.
Just awful. I'll not ever "purchase" Envoy again. They'd have to give it to me after it's "fixed" before I'd be interested in flying it again.
CO's domestic F-Class service from ORD to IAH is WAY better then Envoy.
There were two things right:
1.) The Envoy Lounge in PHLthy is very, very nice. Like, it's the nicest part of the airline. The entire airline. I doubt Parker and Kirby had anything to do with that lounge, 'cause it's absolutely gorgeous. Given time, I'm sure they'll find a way to destroy it as well.
2.) The F/A's worked hard and did the best with what they had. I gave the guy that took care of us, Alfred, got an A&B from me.
And this company wants to go to China? Fine, let 'em go....I'd never FLY US to China.....come to think of it, I don't really have any desire to fly them from PVD-PHL.
They got me from "point A to point B," but it wasn't worth the money, not even close. And it was just stupid and ridiculous.
This carrier...can't get out of it's own way. No wonder I hear CONSTANTLY how embarrassed the F/As are with the "new" Envoy service and the absolute horriffic conditions of these aircraft.
I had some good flights recently...that I paid $89 for....but when you pop for the kind of money we did, you have MUCH higher expectations then this.