Hi all , any news about this new Alitalia service?

Is valid only for Alitalia e-tkt or also for other companies?

I never see a service like that ,anybody have news about a same service for other programs?

Alitalia credit the miles in real time on your account.... if it work is amazing for a company like Alitalia....;)

Welcome to Flyertalk and to the Alitalia forum!

Here is the link to information on this service
English language site:
http://www.alitalia.com/EN_EN/millemiglia/offers/milesrequest_news.htm
Italian language site:
http://www.alitalia.com/it_it/millemiglia/offers/milesrequest_news.htm

Other airlines do have a way to request missing miles through their website, but they don't always follow up; it recently took a personal phone call after e-mails and faxes didn't work with DL. So, if you use this service, watch your account, and follow up with a phone call if your miles don't show up.

It appears you can only request missing miles for flights ticketed by AZ; if you were ticketed by a partner, it seems you need to write or fax.

(btw, note the difference in the URLs- this can be handy- to switch from the English to Italian sites just replace the EN_EN with it_it)