Japan Airlines to apologize to Chinese passengers
(LIU LI)
06/29/2001

The conflict between a group of Chinese passengers and a Japanese airline might be settled through mediation since the Japanese side has agreed to apologize for the event.
Before that, the passengers - who believed they were unfairly treated by Japan Airlines during their stop at a Japanese airport in late January - planned to bring legal action against the Japanese company.

http://www.chinadaily.net/cndy/2001-06-29/17049.html

Chinese passengers demanding compensation from Japan Airlines over alleged discriminatory treatment during a forced layover in Osaka last January have welcomed a formal apology from JAL and agreed to ''settle the conflict through mediation,'' Chinese media reported Thursday.

http://www.japantoday.com/e/?content=news&cat=1&id=41087

Reconciliation In Sight Between Chinese Travelers And JAL

http://news.airwise.com/stories/2001/07/996147979.html