To going back to DL,
I have a flight tommorow MCO-PHX via CLT MCO-CLT is a East 757 and CLT-PHX is 321. This morning at 7AM the avalibility was F9 P9 A3 I called and asked for a upgrade and was told seats hadn;t been released at 3 PM it was F3 P3 A3 called and was told F was sold out even though it shows avalibility and i could book a F seat on the flight now at 6PM it show F1 P1 A1 called an they said it was sold out and that I wouldnt be getting a upgrade. This was a last minute full refundable fare as are most of my flights on US as my total spend with US this year is ~$10,000 and those are just the itins i still have emails for. I realize that if I want F i should pay for F but i really dont see how US has sold 8 $2000 F seats in the last 12 hours. I even told the agent that F was not sold out and she said that it was and there were no more revenue seats even though I could book 2 for the flight in a dummy booking online.

...F9 P9 A3... now at 6PM it show F1 P1 A1.... This was a last minute full refundable fare...

Something is amiss. "P" is the upgrade bucket for full-fare Y/B, and with "P" availability showing, you should have been upgraded at booking, or certainly during your morning call when it was showing P9.

Just called back about an hour ago and they put the upgrade through. Had to talk to a supervisor who appologized about the confusion for some reason my status wasnt being shown in there (US East Call Center) system. It just ticks me off because more than once i told the agent earlier that I was a gold and im guessing they just blew it off since they didnt see that. I was figuring this was gonna be a situation where I would get to the gate and see silvers with upgrades and find out that they sold go upgrades. I really wish that they would fix there issues or realize that they need a phone system where you can choose either US East or West call center till everything is merged.

...for some reason my status wasnt being shown in there (US East Call Center) system. It just ticks me off because more than once i told the agent earlier that I was a gold...

Um,...you got through to the Gold line and the Gold agent still doubted your status? :confused:

That is what I was told by the supervisor. I think the only reason i got it was because I started reading off the avalibility to the Agent and what seats were avalibile. They even went as far to ask me, "how can you see avalibility" and started asking me if I was a employee. I was like there are many tools avalible to the public on the internet to see whats avalible in the fare buckets, the agent then told me that sabre has a 12 hour delay in updating avalibility and I called this as BS and got the upgrade. Im sorry but i shouldnt have to fight this hard for a upgrade. If they want to rip off elites (and a stock holder in my case) they need to setup a fare bucket for go first upgrades that gets a set amount of seats.

Something sounds screwy here.

If there were GoFirst seats being sold at the gate, then anyone with Preferred Status can walk up, call BS, and get the seat. Per Policy. So my feeling is the selling of F seats before elites are upgraded are anecdotal and not SOP across the board. I am sure it happens, but is "technically" should not happen. So theory vs. reality, who can really say.

When you called and they said F was "sold out", what the probably meant was "there are no upgradeable seats left". My standard question when calling for an upgrade:
ME: "Is an upgrade available?"
Call Center: "No"
ME: " Are you holding seats for revenue? if so how many?"
This usually straightens the conversation out very quickly.

So then, take your info about the availability by fare bucket, and it seems to me that the call center person was lazy or didn't care . . . they should have picked that right up. So that is weird and screwy to me. This really should not have happened this way.

Yes you have to wrangle for your elite benefits otherwise you won't get them.

The phone numbers are all screwed up and they know it. I have a number for a Tempe Call center (happens to be a gold line), and I have the CP number for the East. I am a Plat, I call and get things sorted out on either side with these two numbers. I have never used nor called the "Plat" line :rolleyes:

Do the Delta thing! more upgrades for me :D

That is what happend both times when it was showing F3 P3 A3 and F1 P1 A1, I called asked if upgrades were avalible, I was told no, asked if revune seats were avalible to guage my chance at the gate and was told no. This is when the BS flag went up as expertflyer and usairways.com showed revune avalability. As I said this was a last minute ticket flew in tuesday morning (30 Hour GoUpgrade window opened while in flight) flew back this morning.

This kind of stuff happens to me constantly- as a CP I often get stuck in coach (and in a middle seat until I change it at the airport), while Silvers get upgraded on discounted coach fares.

This is why I have stopped flying US on my own dime and only do so when forced to for business trips.

This kind of stuff happens to me constantly- as a CP I often get stuck in coach (and in a middle seat until I change it at the airport), while Silvers get upgraded on discounted coach fares.

This is why I have stopped flying US on my own dime and only do so when forced to for business trips.
This is the first time I have had a issue with y-b fare upgrades, I booked my ticket online 12 hours before the flight. I did web checkin immediatly after booking and it had already upgraded me and asked me to select seats in F, so i figured that when i did web checkin for the return 12 hours later it would do the same thing, but i was surly mistaken.