Islandcharm
Apr 9, 06, 1:04 am
Actually, I would like to begin by agreeing with another post made in this forum in reference to the failure of the Tempe, Arizona analysts to adequately price Caribbean flights due to a distinct lack of experience. This year, there is a clear disconnect in USAirways pricing, and as the other post mentioned, it will likely lead to further reductions in USAirways' Caribbean destinations, which will be an unfortunate situation.
Anyway, I'm very worried about USAirways ability to compete in 2006, particularly in the Bermuda market, simply because they will be flying upwards of 6 flights on some days, which is already down from last year, as their analysts appear to naively feel that the avoidance of competition in some markets will enable US to succeed by keeping their fares high. But, clearly this is a strategy that is surely going to set the carrier up for a major failure in this region, if not addressed soon.
Look at it from this perspective.... About a month ago, when USAirways heard that JetBlue would be flying into Bermuda via JFK; they instantly cancelled their LaGuardia flights for this summer, so that they wouldn't have to match the fare.. Was this a good move.....? Not at all!!! ... Simply because all of the other airlines chose to match JetBlue's fares, and considering that JetBlue doesn't have a frequent flyer program; the new fares have worked wonders for AA and CO. American has now decided that to fill some of the void left by USAirways, they will now (for the first time) offer twice daily 767 service to Bermuda from JFK. Meanwhile, fares have dropped to most destinations in the U.S. particularly on AA and CO, and due to USAirways, inability to adequately lower fares (obviously due to lack of training by AZ pricing analysts) their cheapest fares on many routes range from $100 to $300 more than the competition. Management has advised me that the problem is being worked on, but two months later, fares on very few routes have been adjusted, and adjustments of $50 are not going to kick it. What takes me by surprise is that USAirways touts itself as the largest low fare carrier in the U.S. But, considering that they are now the most expensive carrier to Bermuda.....am I missing something???
Already, I've been asked to shift much of my business travel to CO and AA because of the difference in pricing, and in fact have been told by my boss, that if I choose to fly USAirways, I'll have to pay the difference myself..... Well, considering that the quality of service on USAirways has gone so far downhill, how in the world can they expect people to pay a premium for service that is barely satisfactory. Honestly, if I had to pay a premium for a U.S. Airline it would be the one that gives me a FREE HOT meal in economy on West Coast bound flights ... yup....Continental. And at the end of the day, if USAirways, doesn't reduce the fare on its flights, will I be the only elite member to forego my status with US, and build miles with another carrier??.... Of course not, individuals will be more than happy to fly with the competition. Pricing and quality service go hand in hand, so having dropped the New York flight, and now refusing to reduce fares in order to compete with five of six competitors in the Bermuda to U.S. market, can success really prevail in 2006...... NO WAY! For one thing, look at US' mid-summer pricing to Los Angeles from Bermuda in economy.....Its $925 (including tax) while AA is $686. Furthermore, as a point of reference, last year, I flew to Los Angeles on US in first class for $980 including tax and $590 in economy.
So, is something wrong with pricing post merger....... ABSOLUTELY!! Come on guys buck up! I'm a big supporter, and only want to see better service and more FULL USAirways flights to the Caribbean region, in order to displace AA's dominance. But at this point..... I can only see more reductions in US' Caribbean service, because so far, it appears that analysts in Tempe, AZ do not have what it takes, to keep my carrier of choice flying within this region. So, USAiways, get on those analysts, or better yet, re-hire your prior Caribbean analysts, because further failure in this market is clearly on the horizon if this issue isn't acted upon shortly.
Anyway, I'm very worried about USAirways ability to compete in 2006, particularly in the Bermuda market, simply because they will be flying upwards of 6 flights on some days, which is already down from last year, as their analysts appear to naively feel that the avoidance of competition in some markets will enable US to succeed by keeping their fares high. But, clearly this is a strategy that is surely going to set the carrier up for a major failure in this region, if not addressed soon.
Look at it from this perspective.... About a month ago, when USAirways heard that JetBlue would be flying into Bermuda via JFK; they instantly cancelled their LaGuardia flights for this summer, so that they wouldn't have to match the fare.. Was this a good move.....? Not at all!!! ... Simply because all of the other airlines chose to match JetBlue's fares, and considering that JetBlue doesn't have a frequent flyer program; the new fares have worked wonders for AA and CO. American has now decided that to fill some of the void left by USAirways, they will now (for the first time) offer twice daily 767 service to Bermuda from JFK. Meanwhile, fares have dropped to most destinations in the U.S. particularly on AA and CO, and due to USAirways, inability to adequately lower fares (obviously due to lack of training by AZ pricing analysts) their cheapest fares on many routes range from $100 to $300 more than the competition. Management has advised me that the problem is being worked on, but two months later, fares on very few routes have been adjusted, and adjustments of $50 are not going to kick it. What takes me by surprise is that USAirways touts itself as the largest low fare carrier in the U.S. But, considering that they are now the most expensive carrier to Bermuda.....am I missing something???
Already, I've been asked to shift much of my business travel to CO and AA because of the difference in pricing, and in fact have been told by my boss, that if I choose to fly USAirways, I'll have to pay the difference myself..... Well, considering that the quality of service on USAirways has gone so far downhill, how in the world can they expect people to pay a premium for service that is barely satisfactory. Honestly, if I had to pay a premium for a U.S. Airline it would be the one that gives me a FREE HOT meal in economy on West Coast bound flights ... yup....Continental. And at the end of the day, if USAirways, doesn't reduce the fare on its flights, will I be the only elite member to forego my status with US, and build miles with another carrier??.... Of course not, individuals will be more than happy to fly with the competition. Pricing and quality service go hand in hand, so having dropped the New York flight, and now refusing to reduce fares in order to compete with five of six competitors in the Bermuda to U.S. market, can success really prevail in 2006...... NO WAY! For one thing, look at US' mid-summer pricing to Los Angeles from Bermuda in economy.....Its $925 (including tax) while AA is $686. Furthermore, as a point of reference, last year, I flew to Los Angeles on US in first class for $980 including tax and $590 in economy.
So, is something wrong with pricing post merger....... ABSOLUTELY!! Come on guys buck up! I'm a big supporter, and only want to see better service and more FULL USAirways flights to the Caribbean region, in order to displace AA's dominance. But at this point..... I can only see more reductions in US' Caribbean service, because so far, it appears that analysts in Tempe, AZ do not have what it takes, to keep my carrier of choice flying within this region. So, USAiways, get on those analysts, or better yet, re-hire your prior Caribbean analysts, because further failure in this market is clearly on the horizon if this issue isn't acted upon shortly.