View Full Version : Award Ticket - Hold/Refund Possible


welookgood.com
Dec 3, 04, 12:38 am
I plan on booking 2 20k domestic tickets but due to the health of my mom I'm not sure if I can go.. What is US Air award refund policy especially considering it would be for xmas travel period. How much would the fee be for the 2 tickets to get the miles deposited back into my account?

i see every other fee such as 14 days, etc.. but cant find this fee.. and below it says of such fee but not amt

An Award Redeposit may be requested for an unused, unexpired award ticket or gift certificate. The ticket/certificate must be returned with any associated hotel and car rental discount certificates to the Dividend Miles Service Center. The miles will be deposited into the original account debited. A service fee will apply. Note: Partially used tickets may not be redeposited.

jcooke
Dec 3, 04, 5:23 am
Taken from "Ask US a Question", keyword "redeposit":

Question
How do I cancel an award ticket and have the miles credited back to my account?


Answer
An award redeposit may be requested for any unused, unexpired award ticket. Miles will only be redeposited into the original account debited. A service fee for each ticket, payable by credit card, will apply. Partially used tickets may be used at a later date prior to ticket expiration.

Redeposit
Fees

Dividend Miles $75
Silver Preferred $50
Gold Preferred $50
Chairman's Preferred N/A

To redeposit miles for an electronic award ticket, please call the Dividend Miles Service Center at 336-661-8390. Please have your Dividend Miles account number, the award ticket information and a credit card available when calling.

To redeposit miles for a paper award ticket, send your paper award tickets along with your name, Dividend Miles account number, address and credit card number with expiration date to:

Dividend Miles Service Center
PO Box 65
Winston-Salem, NC 27102-0065

Please allow 4 weeks for award redeposit.