View Full Version : Huge problems with baggage handling in ZRH


thojo
Jul 22, 01, 7:28 am
ZRH still seems to have huge problems with baggage handling... Being on a LH flight (Terminal B) to CGN about 30 hours ago, my wife still hasn't received her baggage.

Making several calls to the lost luggage offices in CGN and ZRH, we found out that yesterday (Jul 21), 14,000 pieces of baggage didn't leave ZRH as planned (the main reason being that the belts at checkin didn't work at all), and by now (Jul 22 afternoon) they still have a backlog of 8,000 pieces to handle...

Is this a general problem in ZRH, as it happened to us before (recently on a ZRH-ARN flight on SK) more than once? http://www.flyertalk.com/airports/ftairports_forum/frown.gif


[This message has been edited by thojo (edited 07-22-2001).]

thojo
Jul 22, 01, 1:49 pm
Update from ZRH lost luggage office tonight:

they'll need at least until Tuesday to bring every piece of luggage that stayed in ZRH on Saturday on its way ... To the original destination that is, regardless if another destination is recorded by now. http://www.flyertalk.com/airports/ftairports_forum/frown.gif

[This message has been edited by thojo (edited 07-22-2001).]

ScottC
Jul 23, 01, 3:06 am
And the airlines still have the guts to complain about the large amounts of carry-on's nowadayas? Now I know why I never check any bags...

Rudi
Jul 23, 01, 3:44 pm
thiese problems in ZRH started about 6 weeks ago when the (so called) modernized ultra-modern baggage-transportation system was introduced ...

thojo
Jul 24, 01, 12:07 pm
...bags arrived this afternoon (only slightly more than 80 hrs late) in Munich http://www.flyertalk.com/airports/ftairports_forum/cool.gif

FLYMSY
Jul 24, 01, 2:24 pm
Is this baggage problem occuring only on departing flights, or arrivals also?

thojo
Jul 24, 01, 2:57 pm
From what I heard (and experienced), departure and mainly transit are most affected, arrival should hopefully (will try that out on Sat) not be a major problem.

FLYMSY
Jul 24, 01, 8:23 pm
Good luck with your luggage arriving with you. I'll be interested in your experience as I am flying into ZRH on August 9. I have some questions that I'd like to ask about ZRH, but I'll start a new thread.