NJDavid
Jun 17, 99, 1:08 pm
A press release
AMERICAN AIRLINES AND CANADIAN AIRLINES BECOME THE FIRST IN THE
Industry to Implement Electronic Ticket Interline Capability
-- American Airlines and Canadian
Airlines today became the first airlines to implement technology that allows
the two carriers to issue electronic interline tickets on each other.
The capability will give customers the added convenience of being able to
use electronic tickets when their itinerary includes travel on both American
and Canadian, or on codeshared flights operated by either carrier (this
capability includes American Eagle as well as Canadian's regional affiliates).
It will also allow customers to use electronic tickets issued by one carrier
on the other carrier without re-issuing a paper ticket.
"It's a complex project from a technical standpoint, so we're thrilled to
be the first in the industry to actually offer this capability with another
carrier," said Frank J. DiNuzzo III, American's managing director of marketing
performance. "More importantly, though, it's an immediate convenience for
American's and Canadian's customers."
DiNuzzo also pointed out that the technology that allows electronic ticket
interline capability with Canadian will serve as the foundation for the
development of this feature with other oneworld alliance partners in the
future. American also has a separate, but similar, project underway with
United Airlines.
Electronic interline tickets can now be issued by American and Canadian
through their reservations departments, airport and city ticket offices, or
through the airline web sites on the Internet (www.aa.com or www.cdnair.ca (http://www.cdnair.ca) ).
American is also working on technology that will allow computer reservations
systems used by travel agents to issue electronic interline tickets in the
future.
American last year became the first airline to implement electronic
ticketing capability for its entire worldwide system, bringing the convenience
of electronic tickets to the 44 countries served by American and its regional
airline affiliate, American Eagle.
American's electronic ticketed customers in the United States (including
San Juan and the U.S. Virgin Islands) also enjoy the convenience of avoiding
airport lines by proceeding directly to the jetbridge for boarding when their
flight is called. American's exclusive Electronic Gate Readers (EGR) allow
customers with electronic tickets and pre-reserved seats to directly board the
aircraft by inserting their credit card or AADVANTAGE Gold or Platinum card
into the EGR while an agent completes required ID and security questions. The
entire process takes only a few seconds.
"It's a great time-saver for our customers traveling on electronic
tickets," DiNuzzo said.
AMERICAN AIRLINES AND CANADIAN AIRLINES BECOME THE FIRST IN THE
Industry to Implement Electronic Ticket Interline Capability
-- American Airlines and Canadian
Airlines today became the first airlines to implement technology that allows
the two carriers to issue electronic interline tickets on each other.
The capability will give customers the added convenience of being able to
use electronic tickets when their itinerary includes travel on both American
and Canadian, or on codeshared flights operated by either carrier (this
capability includes American Eagle as well as Canadian's regional affiliates).
It will also allow customers to use electronic tickets issued by one carrier
on the other carrier without re-issuing a paper ticket.
"It's a complex project from a technical standpoint, so we're thrilled to
be the first in the industry to actually offer this capability with another
carrier," said Frank J. DiNuzzo III, American's managing director of marketing
performance. "More importantly, though, it's an immediate convenience for
American's and Canadian's customers."
DiNuzzo also pointed out that the technology that allows electronic ticket
interline capability with Canadian will serve as the foundation for the
development of this feature with other oneworld alliance partners in the
future. American also has a separate, but similar, project underway with
United Airlines.
Electronic interline tickets can now be issued by American and Canadian
through their reservations departments, airport and city ticket offices, or
through the airline web sites on the Internet (www.aa.com or www.cdnair.ca (http://www.cdnair.ca) ).
American is also working on technology that will allow computer reservations
systems used by travel agents to issue electronic interline tickets in the
future.
American last year became the first airline to implement electronic
ticketing capability for its entire worldwide system, bringing the convenience
of electronic tickets to the 44 countries served by American and its regional
airline affiliate, American Eagle.
American's electronic ticketed customers in the United States (including
San Juan and the U.S. Virgin Islands) also enjoy the convenience of avoiding
airport lines by proceeding directly to the jetbridge for boarding when their
flight is called. American's exclusive Electronic Gate Readers (EGR) allow
customers with electronic tickets and pre-reserved seats to directly board the
aircraft by inserting their credit card or AADVANTAGE Gold or Platinum card
into the EGR while an agent completes required ID and security questions. The
entire process takes only a few seconds.
"It's a great time-saver for our customers traveling on electronic
tickets," DiNuzzo said.