eurousair
May 26, 00, 9:23 am
The US Airways elite travellers will realy loose from the merger.
A little depressing comparison of the US FF programm to United from the 50.000 miles elite perspective called Gold Preferred or Premiere Plus on both programms.
There are five areas of depressive facts
Upgrades, availability of upgrades, ENVOY much better than Uniteds business class, availability of premium international award seats and the visual appearance of both airlines.
1) On United you get 4 fo 500 miles upgrades for 10.000 miles flown on US you get 8 for
799 miles each and two extra for every 20.000 miles. In real live that means for a return First class seat from east coast to west coast a UA member needs 10 upgrades and a US member only 6 upgrades. In other words after 20.000 miles flown a USAirways member has 18 upgrades which are good for 3 First class tripps where a United member with unbelievable 8 upgrades is still short 2 for just a single first class return. In any comparison of FF programms that is the most unbelievable disparity I ever encountered.
2) From the UA boards I took that very often you can not get the fist class seats. My upgrade sucess rate on US on discounted tickets is at about 90 % for rhe last couple of years meaning I fly domesticly first close to all the times making coach a very unlikely place to be.
3) The pitch in ENVOY is 60 inch or 55 inch on A 330 or B 767 on Uniteds Business class it is 48 inches. Even Uniteds first on B 767 and B 747 with 60 inches isnt better and US new First Class has 94 inches pitch compared with 78 inches on UA on there best First class seats only available on B 777 with 78 inches.
4) I never had a problem getting my award ENVOY seat for 80.000 miles on US.
Judging from UA board messages sometimes they can not get seats for international business or first for months on specific routes.
5) Who the hell is designing the look of United
Compared to US new image being modern classy and very business like and looking nice even compared to top european carriers the United planes and corporate ID looks like a cheap spanish charter airline especially on the old planes and even there newer look is dad beat last of all big American carriers.
And on a personal note at US they cared about their elite travellers especially in Winston Salem at the preferred center and many gate agents and check in people.
At United I fear you are just a number in a big marketing tool no more a very valuable customer they try to keep.
A little depressing comparison of the US FF programm to United from the 50.000 miles elite perspective called Gold Preferred or Premiere Plus on both programms.
There are five areas of depressive facts
Upgrades, availability of upgrades, ENVOY much better than Uniteds business class, availability of premium international award seats and the visual appearance of both airlines.
1) On United you get 4 fo 500 miles upgrades for 10.000 miles flown on US you get 8 for
799 miles each and two extra for every 20.000 miles. In real live that means for a return First class seat from east coast to west coast a UA member needs 10 upgrades and a US member only 6 upgrades. In other words after 20.000 miles flown a USAirways member has 18 upgrades which are good for 3 First class tripps where a United member with unbelievable 8 upgrades is still short 2 for just a single first class return. In any comparison of FF programms that is the most unbelievable disparity I ever encountered.
2) From the UA boards I took that very often you can not get the fist class seats. My upgrade sucess rate on US on discounted tickets is at about 90 % for rhe last couple of years meaning I fly domesticly first close to all the times making coach a very unlikely place to be.
3) The pitch in ENVOY is 60 inch or 55 inch on A 330 or B 767 on Uniteds Business class it is 48 inches. Even Uniteds first on B 767 and B 747 with 60 inches isnt better and US new First Class has 94 inches pitch compared with 78 inches on UA on there best First class seats only available on B 777 with 78 inches.
4) I never had a problem getting my award ENVOY seat for 80.000 miles on US.
Judging from UA board messages sometimes they can not get seats for international business or first for months on specific routes.
5) Who the hell is designing the look of United
Compared to US new image being modern classy and very business like and looking nice even compared to top european carriers the United planes and corporate ID looks like a cheap spanish charter airline especially on the old planes and even there newer look is dad beat last of all big American carriers.
And on a personal note at US they cared about their elite travellers especially in Winston Salem at the preferred center and many gate agents and check in people.
At United I fear you are just a number in a big marketing tool no more a very valuable customer they try to keep.