Now I've seen it all on Amtrak
#31
Join Date: Jul 2006
Location: Suburban NYC
Posts: 76
While it's obviously not a criminal act to be noisy in the Quiet Car (although some Quiet Car aficionados may think it should be), being noisy is a "violation" of Amtrak's policy. Perhaps a reminder that Amtrak Police will enforce Amtrak's policies at the next station stop would convince people to keep quiet.
#32
Suspended
Join Date: Feb 2003
Posts: 8,135
For the record, if you do this & the offender gives you lip, other pax will back you up. All it takes is for someone to lead.
#33
Join Date: Apr 2000
Location: Palm Beach/ New England
Programs: AA EXP 3MM, DL GM, Marriott Platinum
Posts: 4,376
What is the board's opinion of noise in sleeper cars? My occasional experiences (like once per year) on long-haul sleeper cars is that they should be a place of quiet like the Acela quiet cars. Not absolute silence, but generally quiet.
I just disembarked from the Southwest Chief, and for most of the way from Albuquerque to Kansas City, an adult woman (presumably the grandmother) and a 8-10 year old boy "played" in the corridor and around the staircase. This included a lot of shouting and running. At least three times I had to ask to get around them (they were blocking the access to the dining car or bathrooms), and at 10pm last night I finally said something directly to be quiet, as people were trying to sleep. They were at it again by 6am today.
I talked about it with the sleeper attendant, but she said there was nothing she could do. FWIW, she was of the "passive" attendant school -- my best experiences have been with the more active attendants.
Anyhow, what is the correct etiquette for this situation, and what is Amtrak policy around disruptive passengers?
I just disembarked from the Southwest Chief, and for most of the way from Albuquerque to Kansas City, an adult woman (presumably the grandmother) and a 8-10 year old boy "played" in the corridor and around the staircase. This included a lot of shouting and running. At least three times I had to ask to get around them (they were blocking the access to the dining car or bathrooms), and at 10pm last night I finally said something directly to be quiet, as people were trying to sleep. They were at it again by 6am today.
I talked about it with the sleeper attendant, but she said there was nothing she could do. FWIW, she was of the "passive" attendant school -- my best experiences have been with the more active attendants.
Anyhow, what is the correct etiquette for this situation, and what is Amtrak policy around disruptive passengers?
#34
Join Date: Jun 2013
Posts: 948
What is the board's opinion of noise in sleeper cars? My occasional experiences (like once per year) on long-haul sleeper cars is that they should be a place of quiet like the Acela quiet cars. Not absolute silence, but generally quiet.
I just disembarked from the Southwest Chief, and for most of the way from Albuquerque to Kansas City, an adult woman (presumably the grandmother) and a 8-10 year old boy "played" in the corridor and around the staircase. This included a lot of shouting and running. At least three times I had to ask to get around them (they were blocking the access to the dining car or bathrooms), and at 10pm last night I finally said something directly to be quiet, as people were trying to sleep. They were at it again by 6am today.
I talked about it with the sleeper attendant, but she said there was nothing she could do. FWIW, she was of the "passive" attendant school -- my best experiences have been with the more active attendants.
Anyhow, what is the correct etiquette for this situation, and what is Amtrak policy around disruptive passengers?
I just disembarked from the Southwest Chief, and for most of the way from Albuquerque to Kansas City, an adult woman (presumably the grandmother) and a 8-10 year old boy "played" in the corridor and around the staircase. This included a lot of shouting and running. At least three times I had to ask to get around them (they were blocking the access to the dining car or bathrooms), and at 10pm last night I finally said something directly to be quiet, as people were trying to sleep. They were at it again by 6am today.
I talked about it with the sleeper attendant, but she said there was nothing she could do. FWIW, she was of the "passive" attendant school -- my best experiences have been with the more active attendants.
Anyhow, what is the correct etiquette for this situation, and what is Amtrak policy around disruptive passengers?
It will not be absolute quiet and kids will make sounds. But there are limits.
#35
Join Date: Apr 2004
Posts: 1,614
Sleeping Car Noise Levels
The Pullman Company used to address this issue in its sleepers, with a poster stating: "Quiet Is Requested For The Benefit Of Those Who Have Retired".
Unfortunately, that is from another era, and if Amtrak put up something similar, a pax would either deface it or tear it into shreds. So much for the generalization of FC travelers being a cut above.
Unfortunately, that is from another era, and if Amtrak put up something similar, a pax would either deface it or tear it into shreds. So much for the generalization of FC travelers being a cut above.
#36
Join Date: Jan 2003
Programs: American Airlines Platinum, National Executive
Posts: 3,790
What is the board's opinion of noise in sleeper cars? My occasional experiences (like once per year) on long-haul sleeper cars is that they should be a place of quiet like the Acela quiet cars. Not absolute silence, but generally quiet.
I just disembarked from the Southwest Chief, and for most of the way from Albuquerque to Kansas City, an adult woman (presumably the grandmother) and a 8-10 year old boy "played" in the corridor and around the staircase. This included a lot of shouting and running. At least three times I had to ask to get around them (they were blocking the access to the dining car or bathrooms), and at 10pm last night I finally said something directly to be quiet, as people were trying to sleep. They were at it again by 6am today.
I talked about it with the sleeper attendant, but she said there was nothing she could do. FWIW, she was of the "passive" attendant school -- my best experiences have been with the more active attendants.
Anyhow, what is the correct etiquette for this situation, and what is Amtrak policy around disruptive passengers?
I just disembarked from the Southwest Chief, and for most of the way from Albuquerque to Kansas City, an adult woman (presumably the grandmother) and a 8-10 year old boy "played" in the corridor and around the staircase. This included a lot of shouting and running. At least three times I had to ask to get around them (they were blocking the access to the dining car or bathrooms), and at 10pm last night I finally said something directly to be quiet, as people were trying to sleep. They were at it again by 6am today.
I talked about it with the sleeper attendant, but she said there was nothing she could do. FWIW, she was of the "passive" attendant school -- my best experiences have been with the more active attendants.
Anyhow, what is the correct etiquette for this situation, and what is Amtrak policy around disruptive passengers?
I consistently get terrible customer service on the Crescent. The staff simply does not care about providing good customer service and views passengers as an inconvenience, so I wouldn't expect the staff to do anything about noisy passengers. So I'd confront the noisy passengers myself.
#37
Join Date: Feb 2001
Location: Rio Rancho, NM - USA
Programs: DL, UA, WN, Amtrak, Hyatt, Accor
Posts: 1,793
Regarding noisy passengers, especially children. I always ask for a roomette on the lower level, this sometimes puts me next door to the "family room," which has 4 bunks.
A few years ago I got on the train in L.A. and saw there were several children in the family room next to me. I was expecting the worst. Turns out it was a French-Canadian family who had just bicycled (including the 5-year-old) from San Francisco to L.A. They were on their way home.
The parents were in another room upstairs. To my great surprise the 4 children were extremely quiet, very polite, and I never heard ANYTHING from the adjacent room. I happened to look in the room the next morning (door was open) and it looked like an explosion in a toy factory, but the kids were practically silent for the entire trip. The parents came down a few times to check on them and asked me if they were making noise. This experience certainly gave me a great impression of French-Canadian kids.
I'm with everyone else on this thread, noise makers should be forced to move from any Quiet Car. That redcap certainly never should have put people with a crying baby in a Quiet Car. And the conductor was a wimp.
A few years ago I got on the train in L.A. and saw there were several children in the family room next to me. I was expecting the worst. Turns out it was a French-Canadian family who had just bicycled (including the 5-year-old) from San Francisco to L.A. They were on their way home.
The parents were in another room upstairs. To my great surprise the 4 children were extremely quiet, very polite, and I never heard ANYTHING from the adjacent room. I happened to look in the room the next morning (door was open) and it looked like an explosion in a toy factory, but the kids were practically silent for the entire trip. The parents came down a few times to check on them and asked me if they were making noise. This experience certainly gave me a great impression of French-Canadian kids.
I'm with everyone else on this thread, noise makers should be forced to move from any Quiet Car. That redcap certainly never should have put people with a crying baby in a Quiet Car. And the conductor was a wimp.
#39
Join Date: Sep 2013
Location: PHL suburbs
Posts: 216
I think, at the very least, "quiet car rules" should apply to public areas of sleeper cars (and any rooms with doors open) from the start of dinner service through the end of breakfast. Sleeper cars are called that for a reason.
#40
Join Date: Feb 2014
Location: Frensham, Lincolnshire
Programs: RFC
Posts: 5,029
Can the eviction at least wait until the train reaches a station and stops. Otherwise it seems a little harsh. Maybe.