Chase AGR Mastercard?
Mar 11, 2015, 10:47 am
#17
Join Date: Oct 2010
Posts: 18
Yeah, that would be a major bummer if they pull Chase Ultimate Reward transfers. I have the Amtrak MC, but just picked up the CSP for the 2x dining/travel points.
Mar 11, 2015, 10:55 am
#18
Join Date: Oct 2010
Posts: 18
Agree. Even worse if it just disappears overnight. I'd much rather keep my points in UR, but I'm going to transfer some point to hedge the loss of the connection. However it is very annoying and horrible CS that these sort of transitions aren't announced with a timeline.
Mar 11, 2015, 5:06 pm
#19
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Today I got an email titled: "sdsearch, your March eStatement is here" from Amtrak Guest Rewards. In there, it had a picture of the Chase AGR card, saying "Earn the rewards you want, faster than ever" with a Learn More button. When I clicked the Learn More button, it took me a still-live Chase page about the AGR card:
https://www.chase.com/credit-cards/amtrak-new/home
though of course it doesn't have any Apply button (I presume it had it at one point in the past?).
Now, I'm a Chase AGR cardholder, but I doubt they put that into the AGR eStatement email because of that. So it sounds like the people who created the AGR eStatement don't yet know that the card is a zombie.
https://www.chase.com/credit-cards/amtrak-new/home
though of course it doesn't have any Apply button (I presume it had it at one point in the past?).
Now, I'm a Chase AGR cardholder, but I doubt they put that into the AGR eStatement email because of that. So it sounds like the people who created the AGR eStatement don't yet know that the card is a zombie.
Mar 12, 2015, 8:23 am
#21
Company Representative - Amtrak
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
We have a "current cardholder" version of the eStatement which features that message (sans Apply button), unlike the non-cardholder version for March which is missing that link/message.Anthony
Mar 12, 2015, 9:20 am
#22
Join Date: Oct 2010
Posts: 18
Hopefully they are just reintroducing / segmenting the card ala United MilagePlus Explorer etc. and sticking with Chase. And if they aren't, hopefully 1) UR->Amtrak transfers are preserved and the Chase relationship isn't severed entirely, 2) if ties with Chase are cut entirely a fair notice period is given on UR transfers, and 3) Amtrak doesn't pick a new joke bank (e.g. Virgin + Commity) just to get a slightly better margin at the expense of customer service.
Mar 12, 2015, 10:14 am
#23
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Last edited by beltway; Mar 14, 2015 at 12:50 pm
Mar 12, 2015, 9:14 pm
#25
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
It's still possible that Chase is one of the banks with whom AGR is negotiating for a card contract even as the prior Chase contract presumably ended. (Assuming AGR still wants to have an affinity card, of course.) time will tell....
Mar 13, 2015, 8:44 am
#26
Join Date: Oct 2012
Location: SEA
Programs: Alaska MVP Gold
Posts: 539
Since you clearly know what is going on, can you provide us with any information on to the future of this card? Are UR transfers still available? Can we expect the relationship with Chase to continue?
Mar 13, 2015, 8:38 pm
#28
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
Mar 14, 2015, 10:23 am
#30
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685