Amtrak AGR Upgrade Voucher Compendium
Feb 22, 2013, 10:33 am
#31
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,123
Hi All,
Thank you for alerting us to this issue with your Amtrak Guest Rewards upgrade coupons and the 14 day advanced purchase ($49) fare. There has been no change in policy and Amtrak Guest Rewards coupons are compatible and can be used with the 14 day advanced purchase fare on the Northeast Regional. We are working to ensure that all of our agents are trained accordingly. Thank you for your patience and understanding in this matter.
Best,
Becky Parks
Senior Marketing Officer, Amtrak Guest Rewards
Thank you for alerting us to this issue with your Amtrak Guest Rewards upgrade coupons and the 14 day advanced purchase ($49) fare. There has been no change in policy and Amtrak Guest Rewards coupons are compatible and can be used with the 14 day advanced purchase fare on the Northeast Regional. We are working to ensure that all of our agents are trained accordingly. Thank you for your patience and understanding in this matter.
Best,
Becky Parks
Senior Marketing Officer, Amtrak Guest Rewards
Last edited by vatraveler; Feb 22, 2013 at 11:07 am
Mar 4, 2013, 6:19 pm
#32
Company Representative - Amtrak
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Sorry to hear this. When this happens, please send me a private message with your reservation number so we can be sure the agent is properly trained.
Mar 4, 2013, 7:23 pm
#33
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,123
Mar 22, 2013, 2:41 pm
#34
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
Amtrak Class upgrade coupons
I just noticed my dozen or so coupons from Amtrak rewards (one-class upgrade and club acela day passes) have my name on them. Does this mean I can't use them for upgrading someone else?
My travel is paid by work and I don't need these unless traveling with a companion. Moreover my Amtrak status gets me free entry to Club Acela so these are more or less useless for me now. Is there any way I can use these to upgrade travel companions or friends/family?
My travel is paid by work and I don't need these unless traveling with a companion. Moreover my Amtrak status gets me free entry to Club Acela so these are more or less useless for me now. Is there any way I can use these to upgrade travel companions or friends/family?
Mar 22, 2013, 7:54 pm
#36
Company Representative - Amtrak
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
The coupons are fully transferable and you may give them (for free) to anyone you'd like. Even though your name is printed on the face of the coupon, anyone may use it. Hope this helps!
Mar 22, 2013, 8:43 pm
#37
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
Mar 27, 2013, 7:50 pm
#38
Join Date: May 2011
Location: NYC
Programs: AA EXP, Hilton Gold, SPG Gold
Posts: 58
I used points to order some upgrade coupons from the AGR website and just received 5 companion in the mail coupons instead- has this ever happened to anyone? Guess I should call and ask them to resend.
Mar 28, 2013, 8:57 am
#39
Company Representative - Amtrak
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Jul 2, 2013, 5:10 am
#41
Join Date: Jun 2002
Programs: UA 1MM, Marriott LT Plat
Posts: 65
Dec 11, 2013, 10:04 pm
#42
Join Date: Dec 2013
Posts: 1
Upgrade Vouchers
I am taking my daughter to celebrate a very special birthday in January and want to upgrade my acela r/t ticket on the NYP-BOS route. i don't have enough points to buy a pack of upgrade vouchers. Anyone have any ideas, suggestions, etc. to help this Senior.
Thanks so much for our help.
Thanks so much for our help.
Dec 15, 2013, 7:40 pm
#43
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,123
I am taking my daughter to celebrate a very special birthday in January and want to upgrade my acela r/t ticket on the NYP-BOS route. i don't have enough points to buy a pack of upgrade vouchers. Anyone have any ideas, suggestions, etc. to help this Senior.
Thanks so much for our help.
Thanks so much for our help.
You could alternatively buy enough points to get a pack, or you could just pay for the upgrades directly. It's lower priced on BOS-NYP than WAS-NYP.
Dec 18, 2013, 8:49 am
#44
Join Date: Nov 2007
Programs: dl plat
Posts: 97
Expired Upgrade Vouchers
Excellent thread. Thank you to all that have organized and participated.
Does anybody have experience using expired 12hr upgrade coupons? Expiry date was 2 months ago.
Might I be able to submit one to a station agent (explaining that it is expired, not trying to be tricky)?
Thanks!
Does anybody have experience using expired 12hr upgrade coupons? Expiry date was 2 months ago.
Might I be able to submit one to a station agent (explaining that it is expired, not trying to be tricky)?
Thanks!
Dec 18, 2013, 10:26 am
#45
Company Representative - Amtrak
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
Excellent thread. Thank you to all that have organized and participated.
Does anybody have experience using expired 12hr upgrade coupons? Expiry date was 2 months ago.
Might I be able to submit one to a station agent (explaining that it is expired, not trying to be tricky)?
Thanks!
Does anybody have experience using expired 12hr upgrade coupons? Expiry date was 2 months ago.
Might I be able to submit one to a station agent (explaining that it is expired, not trying to be tricky)?
Thanks!
Agents are trained not to accept expired coupons.
Anthony