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Old Apr 14, 11, 9:38 pm   #1
 
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Metrolink Ticket Machines - ugh!

I seem to recall that one could type in the confirmation number directly to retrieve the ticket(s). This week, at Santa Barbara, the machine required a clunky, counter-intuitive entry system by pushing side buttons until the number/letter was highlighted, hitting ENTER for each, and starting over. This isn't an Amtrak "enhancement" is it?
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Old Apr 15, 11, 12:29 am   #2
 
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Sounds like you weren't using a QuikTrak at all, but one of the Metrolink ticket machines that have been upgraded -- but not necessarily optimized -- to also issue Amtrak tickets. (Yes, these machines can be found in stations like SBA and SLO that are outside the Metrolink commuter rail service area.) I personally have never used one to pick up Amtrak tickets and stick with the actual QuikTrak machines for simplicity.
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Old Apr 15, 11, 8:01 am   #3
 
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That machine was it - there was no other! But, yes, it was a Metrolink one.
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Old Apr 15, 11, 2:40 pm   #4
 
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Wow, you're right. According to the SBA station profile, there's no actual QuikTrak machine! Last time I was there I had to see an agent to use a companion cert, so I didn't even notice.
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Old Apr 16, 11, 8:52 pm   #5
 
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I advise that this thread title needs to be modified, as the issue is not QuikTrak per se.
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Old Apr 27, 11, 3:05 pm   #6
 
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What's funny is that there is a Metrolink machine at SBA, a station which isn't regularly serviced by Metrolink. Same with SOL and SAN.

Wait, now that I think about, seems like Metrolink wanted to make it easier for passengers to transfer from Amtrak to their trains by allowing them to pre-purchase Metrolink tickets. I wonder how many people actually do this to justify the installation of these machines at those locations...
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Old May 2, 11, 1:40 pm   #7
 
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If I recall correctly, there's a NJ Transit ticket machine at PHL, which NJ Transit doesn't serve -- seems like the same principle is at work here.
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Old May 2, 11, 2:43 pm   #8
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Originally Posted by trainman74 View Post
If I recall correctly, there's a NJ Transit ticket machine at PHL, which NJ Transit doesn't serve -- seems like the same principle is at work here.
But NJ Transit does serve Philly. They run trains between Philly and Atlantic City, so while they don't have a live agent in Philly, they do have a ticket machine in Philly.

One can also buy an Amtrak ticket for the NJT train too, since it is considered a Thruway service. IIRC, you can even use Amtrak discounts on those AC tickets, saving money over buying from the NJT machine.

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Old May 3, 11, 1:24 pm   #9
 
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But NJ Transit does serve Philly.
Arrgh...obviously hadn't gotten enough rest over the weekend last weekend, given that I completely forgot about the Atlantic City trains.
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