Account canceled by Financial Review agian!5 times
Jun 18, 2009, 1:10 pm
#1
Original Poster
Join Date: May 2005
Location: Chihuahua
Programs: SPG Plat, HHonor Diamond, Hyatt PLAT, Marriott PLat, UA 1K, AA EXP, DL PLAT, BMI Gold, Co PLAT
Posts: 1,962
Account canceled by Financial Review agian!5 times
my account was financial reviewed by AMEX in 2007 for 4 times and passed them.
Today, I login my account, it shows I was reviewed again. However, when I called back, I was transfer to a regular representative instead of F/R people and was told account canceled by me yesterday. So basically, F/R people canceled my account without even try to contact me now.
The regular representative had no clue why my account was canceled and unable to reinstate. but he did transfer to his supervisor. His supervisor told she is going to discuss with her manager to see if they can re open the account and will let me know in few days.
The account had 16K CL and I normally charge 3K per month, but just 5K this month
What a "great" company
Today, I login my account, it shows I was reviewed again. However, when I called back, I was transfer to a regular representative instead of F/R people and was told account canceled by me yesterday. So basically, F/R people canceled my account without even try to contact me now.
The regular representative had no clue why my account was canceled and unable to reinstate. but he did transfer to his supervisor. His supervisor told she is going to discuss with her manager to see if they can re open the account and will let me know in few days.
The account had 16K CL and I normally charge 3K per month, but just 5K this month
What a "great" company
Jun 18, 2009, 1:59 pm
#2
Suspended
Join Date: Sep 2004
Location: USA
Programs: UA/CO(1K-PLT), AA(PLT), QR, EK, Marriott(PLT), Hilton(DMND)
Posts: 9,538
Why are you still a cardmember? I can understand sticking around after the first review (actually I don't really), but sticking around after the second review? No. Homey don't play that. There's plenty of good credit cards out there.
Jun 18, 2009, 6:38 pm
#3
Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Marriott Plat, Hertz Pres
Posts: 3,649
yea, why still use amex? if youve been FRed 4 times....id just dump them and move on, lots of other cards out there
Jun 18, 2009, 7:52 pm
#4
Join Date: Oct 2008
Location: SEA
Programs: All Around Nobody
Posts: 861
I have no idea why you're subjecting yourself to such abuse.
There are so many other viable alterantives. Some of the WEMC will compete with the Plat at a much better value for instance...
With the way AMEX has been treating loyal customers, many have been cardmembers for decades, I doubt they'll have anyone left.
There are so many other viable alterantives. Some of the WEMC will compete with the Plat at a much better value for instance...
With the way AMEX has been treating loyal customers, many have been cardmembers for decades, I doubt they'll have anyone left.
Jun 18, 2009, 9:19 pm
#5
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,041
Jun 18, 2009, 9:59 pm
#6
Original Poster
Join Date: May 2005
Location: Chihuahua
Programs: SPG Plat, HHonor Diamond, Hyatt PLAT, Marriott PLat, UA 1K, AA EXP, DL PLAT, BMI Gold, Co PLAT
Posts: 1,962
Yeah,
it is time to leave now.
it is time to leave now.