am ex starwood card HELP!!!
#1
Original Poster
Join Date: Oct 2007
Location: Los Angeles
Programs: UA, skymiles, AAdvantage, continental one pass, ANA, Hilton, SPG
Posts: 411
am ex starwood card HELP!!!
i have a personal am ex plat card and a am ex starwood card. my company does hundreds of thousands in billings every year and i insisted we get the starwood card for the points. so we call up to sign up. our company also has am ex gold and a high spending limit. the starwood person says we are approved but then tells us it's probably for 3k. we're like "what's the use of that!?" so they are reviewing it to see if it could be higher. i'm thinking not likely in this environment... no?
#2
Suspended
Join Date: Dec 2006
Location: Metro Detroit
Programs: DL Plat, NW Plat
Posts: 708
Call and ask them to review it again. I was given a 5k limit on my Reserve card initially. While on the phone w/ them, I asked to have it looked at again. They came back w/ a MUCH larger limit afterwards.
That said, this happened before Sept 2009....
That said, this happened before Sept 2009....
#4
Join Date: Dec 2006
Location: USA
Posts: 3,945
I got an SPG Amex for my company last October, and also got 3k credit line and not a penny more. They refused to do a credit limit review initially stating I did not have a card for 6 month. I applied for a CLI again and was declined with a strange letter that I had to many credit inquiries on my credit report. I have pulled my credit report and my last inquiry was in October for SPG Amex and nothing since nor six month before that. Also no credit pull by Amex was there either since 10/09.
#6
Original Poster
Join Date: Oct 2007
Location: Los Angeles
Programs: UA, skymiles, AAdvantage, continental one pass, ANA, Hilton, SPG
Posts: 411
we typically bill 25K a month on our am ex gold but their final word is "no, 3K limit". they said it "will go up" but it could be 6 months or more.
#8
Join Date: Dec 2006
Location: Jacksonville, Florida
Programs: USAir Gold, Delta Slvr, Amex Plat, Hertz #1 Gold
Posts: 412
But there seems to be a small sub-set (of 4 people, to be exact) on this forum who will defend Amex regardless of what they do. They could adopt a policy instructing their collections department to go to your house and kill your dog if you're 5 minutes late with a payment, and those 4 will happily defend this obnoxious company.
Personally, if I were the OP, I would pick up and take all of my business elsewhere.
#9
Original Poster
Join Date: Oct 2007
Location: Los Angeles
Programs: UA, skymiles, AAdvantage, continental one pass, ANA, Hilton, SPG
Posts: 411
I've been saying that for months!
But there seems to be a small sub-set (of 4 people, to be exact) on this forum who will defend Amex regardless of what they do. They could adopt a policy instructing their collections department to go to your house and kill your dog if you're 5 minutes late with a payment, and those 4 will happily defend this obnoxious company.
Personally, if I were the OP, I would pick up and take all of my business elsewhere.
But there seems to be a small sub-set (of 4 people, to be exact) on this forum who will defend Amex regardless of what they do. They could adopt a policy instructing their collections department to go to your house and kill your dog if you're 5 minutes late with a payment, and those 4 will happily defend this obnoxious company.
Personally, if I were the OP, I would pick up and take all of my business elsewhere.
what do you suggest?
#10
Join Date: May 2009
Posts: 133
lately all across the board they've been setting 2k or 3k limits on new cards no matter if you had/have other cards with them, and policy is no CLI for 60 days on a new account.
best thing to do is just wait the 60 days, and request CLI.
the other thing with the requested CLI is they'll approve up to 3X the current limit, so request 6k (if you have a 2k card) or 9k (if you have a 3k card).
once at those new limits wait another 60 days, request again...
best thing to do is just wait the 60 days, and request CLI.
the other thing with the requested CLI is they'll approve up to 3X the current limit, so request 6k (if you have a 2k card) or 9k (if you have a 3k card).
once at those new limits wait another 60 days, request again...
#11
Join Date: Jun 2005
Programs: UA GS, *G, Bonvoy Titanium, HH Diamond, Platinum on Blockbuster and GameStop, several libraries
Posts: 700
I've been saying that for months!
But there seems to be a small sub-set (of 4 people, to be exact) on this forum who will defend Amex regardless of what they do. They could adopt a policy instructing their collections department to go to your house and kill your dog if you're 5 minutes late with a payment, and those 4 will happily defend this obnoxious company.
Personally, if I were the OP, I would pick up and take all of my business elsewhere.
But there seems to be a small sub-set (of 4 people, to be exact) on this forum who will defend Amex regardless of what they do. They could adopt a policy instructing their collections department to go to your house and kill your dog if you're 5 minutes late with a payment, and those 4 will happily defend this obnoxious company.
Personally, if I were the OP, I would pick up and take all of my business elsewhere.
Aside from that, though, the question is similar to what Counsellor posted. Except it's not "do you *need* them that bad?", it is "do you *want* them that bad?" Nobody *needs* amex. Any ole' credit card will do.
My personal analysis is that the SPG points are the most versatile around, and the point earning ratio is higher (when looking at air miles) than for any other card out there, with the possible exception of airline branded cards, for money spent with the airline. I would also not want to tie my points to an individual airline, because it is less flexible, and who knows what will happen to the airlines? I have used the Return Protection, Purchase Protection and Extended Warranty feature of my cards many, many times, and have come to depend on these insurance features.
So for ME it is worth jumping through a few hoops, though not too many. SPG denies about 1 transaction per month for me, forcing me to call in and verify the purchase. Compared to the ~ $100K I put through on the card each month, this is peanuts, and I actually appreciate this security feature. (Irrespective of the brand of software used to calculate the risk on each purchase.) To put it in perspective, my Priority Club visa habitually declines both 1 and 2 purchased per month, and my monthly total with them is about $5K. i keep that card too, btw.
Amex has never been particularly ornery with me, but if they made it difficult to use the card, I would weigh the benefits closely, and go where beneficial to me. So far, I will admit to having kept my first born, and my dog, and only being late a couple of times on payments.
What Amex is not good at, btw, is acting like an accounting department. This does annoy me, since they bill themselves as business friendly. With multiple cards on hand, I use them to separate out purchases for different purposes and departments. Amex doesn't necessarily care, and moving a charge from one card to another is a major pain. Even if the charge originally belonged on a specific card.
Last edited by lessthanzero; Jun 8, 2009 at 3:21 pm Reason: typos etc
#12
FlyerTalk Evangelist
Join Date: Aug 2001
Programs: DL GM, AA Gold, Hilton Diamond, Bonvoy Plat
Posts: 12,171
I've been saying that for months!
But there seems to be a small sub-set (of 4 people, to be exact) on this forum who will defend Amex regardless of what they do. They could adopt a policy instructing their collections department to go to your house and kill your dog if you're 5 minutes late with a payment, and those 4 will happily defend this obnoxious company.
Personally, if I were the OP, I would pick up and take all of my business elsewhere.
But there seems to be a small sub-set (of 4 people, to be exact) on this forum who will defend Amex regardless of what they do. They could adopt a policy instructing their collections department to go to your house and kill your dog if you're 5 minutes late with a payment, and those 4 will happily defend this obnoxious company.
Personally, if I were the OP, I would pick up and take all of my business elsewhere.
I look at Amex as any other lender. I don't trust them any further than I can throw them, but am more than willing to get the Starpoints they give me for my monthly spend. Since Starwood (like Delta) is an Amex only shop, if you want the Starpoints, you have to play the Amex game.
Amex is a greedy corporation with their own best interests at heart, not mine. They charge usurious interest rates on balances, late fees, over limit fees, and like the other 3 cards in my wallet (BofA, Chase, Citibank) can cut my limit or cancel my card at any time of their choosing.
No loyalty on either side, no hurt feelings. Is simply business.
#13
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,969
I'll take a wild guess: as a result of what Amex did to them, "Amex has no idea how much money it's going to cost them" after they tell everyone about it.