Amex Skyguide Executive Privilege Club
Dec 11, 2012, 8:05 pm
#376
Join Date: Dec 2011
Location: ORD
Posts: 701
Will be traveling within a couple of weeks. Since the new program starts January 2013, will i have a problem being reimbursed for using the Airport Lounge 3 times this month?
Also, will an Amex Prepaid credit card or Marriott Visa card work for reimbursement or would this be a hassle to fight for your money?
Also, will an Amex Prepaid credit card or Marriott Visa card work for reimbursement or would this be a hassle to fight for your money?
I would also believe that an Amex prepaid should work. I am not sure about one that doesn't have your name on it. I have no experience using anything other Amex.
Last edited by Corridor!; Dec 11, 2012 at 8:22 pm
Dec 12, 2012, 12:27 am
#377
Join Date: Feb 2008
Location: Kobe, Japan
Programs: Bonvoy Platinum, IHG Diamond, Hyatt Discoverist
Posts: 1,531
Once the first year is finished, there have been amounts all over the place mentioned ($59-199, with about $89 being the norm perhaps?).
Dec 12, 2012, 5:22 am
#378
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Dec 12, 2012, 10:11 pm
#380
Join Date: Feb 2008
Location: Kobe, Japan
Programs: Bonvoy Platinum, IHG Diamond, Hyatt Discoverist
Posts: 1,531
I purchased an AA lounge last week online and I purchased another over the weekend. The terms appear to state that this new rule takes affect next year. I have mailed them in separately and expect to receive the refund. Time will tell. I would get a bit more nervous the closer it gets to January. I don't how the new rule will work. Will it be for the month the lounge was visited, or will it be when the receipt was received by them?
I would also believe that an Amex prepaid should work. I am not sure about one that doesn't have your name on it. I have no experience using anything other Amex.
I would also believe that an Amex prepaid should work. I am not sure about one that doesn't have your name on it. I have no experience using anything other Amex.
The new rules will be much more limiting, although you might get away with doing a couple at once if they are end of one month and beginning of next.
Dec 13, 2012, 12:17 am
#381
Join Date: Sep 2012
Posts: 6
The key word is "then-current." If SkyGuide decides to change the rate to $199, that will be the auto-renew rate. So it's something that all members need to keep their eyes open for once your membership is up.
As for the new lounge pass policy, it's totally bogus. It would be so much better for SkyGuide to only allow six passes but let them be used whenever, then this once a month garbage. I have a feeling a lot of members will cancel because of this.
Dec 13, 2012, 5:45 am
#382
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Dec 17, 2012, 11:13 am
#383
Join Date: May 2010
Location: Southern California
Programs: Hyatt Explorist, HH Gold, SPG Gold, National EC Executive, AA Platinum
Posts: 606
I have sent in three claims via certified mail and each time I have yet to receive the signed green postcard verifying delivery of the claims. Is anyone else having this issue?
I have yet to receive reimbursement although the claims were just submitted on 12/9 and 12/10 so it may be too early but I expected the green postcards by now.
I have yet to receive reimbursement although the claims were just submitted on 12/9 and 12/10 so it may be too early but I expected the green postcards by now.
Dec 17, 2012, 11:51 am
#384
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
NOTE: The proof of delivery record is not automatically mailed back to the sender with this service, however:
Signature proof can be requested at the time of mailing by purchasing the Return Receipt service. Customers have the option of receiving the return receipt by mail or electronically
Signature proof can also be requested after the mailing by purchasing the Return Receipt After Mailing service
Signature proof can be requested at the time of mailing by purchasing the Return Receipt service. Customers have the option of receiving the return receipt by mail or electronically
Signature proof can also be requested after the mailing by purchasing the Return Receipt After Mailing service
Dec 17, 2012, 11:54 am
#385
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
From time of mailing it takes 6 weeks to get the check written and mailed. So just be patient. I have been with them for 2 years now and never had a problem. No need to do the green return receipt postcards - waste of ur money, just certified is fine.
- also renewal can be sticky as they just raise the price each time. 4 bucks to start for few months then 29.99, then 79.99 then most recently 109, if they keep raising it next year I will cancel.
- also renewal can be sticky as they just raise the price each time. 4 bucks to start for few months then 29.99, then 79.99 then most recently 109, if they keep raising it next year I will cancel.
Dec 17, 2012, 12:18 pm
#386
Join Date: May 2010
Location: Southern California
Programs: Hyatt Explorist, HH Gold, SPG Gold, National EC Executive, AA Platinum
Posts: 606
mrkymark: Thanks too for your input! I appreciate it!
Last edited by poptarts; Dec 17, 2012 at 12:23 pm
Dec 17, 2012, 12:40 pm
#387
Join Date: Dec 2003
Location: Brooklyn, NY, United States
Programs: AA, BA, UA, Spirit, Delta, PC Plat, SPG Gold, HHonors Diamond, Club Carlson Gold, Marriott Gold
Posts: 1,735
I have sent in three claims via certified mail and each time I have yet to receive the signed green postcard verifying delivery of the claims. Is anyone else having this issue?
I have yet to receive reimbursement although the claims were just submitted on 12/9 and 12/10 so it may be too early but I expected the green postcards by now.
I have yet to receive reimbursement although the claims were just submitted on 12/9 and 12/10 so it may be too early but I expected the green postcards by now.
Dec 17, 2012, 12:48 pm
#388
Join Date: Dec 2003
Location: Brooklyn, NY, United States
Programs: AA, BA, UA, Spirit, Delta, PC Plat, SPG Gold, HHonors Diamond, Club Carlson Gold, Marriott Gold
Posts: 1,735
Anyone received a Skyguide email with new VIP benefits for Mandarin Hotels? Now all we need is a credit card with a 100K sign up bonus
.
.
Dec 17, 2012, 5:13 pm
#389
Join Date: Jun 2012
Posts: 493
I decided to go for the Platinum Amex card, because of the $200 bonus for 2012, and the other stuff you get with it, like lounges without having to get reimbursed and you can take 2 others in that are travelling with you; so I'm cancelling my membership.
I am waiting for a reimbursement from this program, though, I guess I should wait for that to come back first. I think I'll keep my husband's, because he travels alone sometimes on business and I'm the only Platinum Amex card member.
I doubt I'll be staying in any Mandarin hotels, they are a bit pricey, aren't they?
Was there anything else besides that? Considering the took half the benefits away (never use the fitness centers).
I am waiting for a reimbursement from this program, though, I guess I should wait for that to come back first. I think I'll keep my husband's, because he travels alone sometimes on business and I'm the only Platinum Amex card member.
I doubt I'll be staying in any Mandarin hotels, they are a bit pricey, aren't they?
Was there anything else besides that? Considering the took half the benefits away (never use the fitness centers).
Dec 17, 2012, 11:04 pm
#390
Join Date: Dec 2003
Location: Brooklyn, NY, United States
Programs: AA, BA, UA, Spirit, Delta, PC Plat, SPG Gold, HHonors Diamond, Club Carlson Gold, Marriott Gold
Posts: 1,735
I decided to go for the Platinum Amex card, because of the $200 bonus for 2012, and the other stuff you get with it, like lounges without having to get reimbursed and you can take 2 others in that are travelling with you; so I'm cancelling my membership.
I am waiting for a reimbursement from this program, though, I guess I should wait for that to come back first. I think I'll keep my husband's, because he travels alone sometimes on business and I'm the only Platinum Amex card member.
I doubt I'll be staying in any Mandarin hotels, they are a bit pricey, aren't they?
Was there anything else besides that? Considering the took half the benefits away (never use the fitness centers).
I am waiting for a reimbursement from this program, though, I guess I should wait for that to come back first. I think I'll keep my husband's, because he travels alone sometimes on business and I'm the only Platinum Amex card member.
I doubt I'll be staying in any Mandarin hotels, they are a bit pricey, aren't they?
Was there anything else besides that? Considering the took half the benefits away (never use the fitness centers).