AMEX Plat Cruise benefit: experiences and fine print (2006 - 2021)
Apr 27, 2014, 12:02 pm
#46
Join Date: May 2013
Programs: Aeroplan, BONVOY GOLD
Posts: 313
After Logging into the Amex Cruise website, the prices are full fare prices, Its 40% cheaper to book directly with Royal Caribbean. Do they match if I call Amex Travel?
Also, as soon as I changed my country to Canada, there where no options to book a cruise... just flight, hotel car etc...
Are you sure we get these cruise benefits?
Also, as soon as I changed my country to Canada, there where no options to book a cruise... just flight, hotel car etc...
Are you sure we get these cruise benefits?
Apr 27, 2014, 12:17 pm
#47
Join Date: Nov 2011
Posts: 6,385
After Logging into the Amex Cruise website, the prices are full fare prices, Its 40% cheaper to book directly with Royal Caribbean. Do they match if I call Amex Travel?
Also, as soon as I changed my country to Canada, there where no options to book a cruise... just flight, hotel car etc...
Are you sure we get these cruise benefits?
Also, as soon as I changed my country to Canada, there where no options to book a cruise... just flight, hotel car etc...
Are you sure we get these cruise benefits?
Apr 27, 2014, 12:36 pm
#48
Join Date: May 2013
Programs: Aeroplan, BONVOY GOLD
Posts: 313
You have to call them to book. The benefits are listed on the amex plat website, which I've listed in this post: http://boardingarea.com/canadiankilo...ileges-canada/
Apr 27, 2014, 4:37 pm
#50
Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 495
I was quite surprised when booking a Grand Voyage on HAL that they would not apply the AMEX Platinum Benefits.
TA told me this and then i cinfirmed it with HAL.
I was very disappointed.
TA told me this and then i cinfirmed it with HAL.
I was very disappointed.
Apr 28, 2014, 7:02 am
#51
Join Date: May 2006
Location: CGK & PBI
Programs: Cruise addict and AirBNB Plat :)
Posts: 3,312
I tried but unable to take advantage of the Amex Plat Cruise Benefit on my recent bookings with Princess, Celebrity and RCCL.
Basically, I would have to book a certain category, which in my experience, would cost $200+ more per person.
To pay extra to get the $100-$150 OBC (Oceanview) just doesn't make sense to me.
Luckily, my TA gave me the OBC anyway because I'm a loyal customer with them so that helped me out.
Basically, I would have to book a certain category, which in my experience, would cost $200+ more per person.
To pay extra to get the $100-$150 OBC (Oceanview) just doesn't make sense to me.
Luckily, my TA gave me the OBC anyway because I'm a loyal customer with them so that helped me out.
Apr 28, 2014, 2:22 pm
#52
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
I tried but unable to take advantage of the Amex Plat Cruise Benefit on my recent bookings with Princess, Celebrity and RCCL.
Basically, I would have to book a certain category, which in my experience, would cost $200+ more per person.
To pay extra to get the $100-$150 OBC (Oceanview) just doesn't make sense to me.
Luckily, my TA gave me the OBC anyway because I'm a loyal customer with them so that helped me out.
Basically, I would have to book a certain category, which in my experience, would cost $200+ more per person.
To pay extra to get the $100-$150 OBC (Oceanview) just doesn't make sense to me.
Luckily, my TA gave me the OBC anyway because I'm a loyal customer with them so that helped me out.
Apr 29, 2014, 8:15 pm
#53
Join Date: Oct 2011
Programs: AA 1MM Marriott Titanium
Posts: 47
For my upcoming July cruise on Oceania my travel agent was able to get the same price and extras (OBC, free internet etc) offered on the Oceania website plus the AMEX platinum cruise benefits. Both sets of benefits appear on my booking invoice from the cruise line.
Apr 30, 2014, 3:27 am
#54
Join Date: Jan 2005
Location: On a Bridge
Programs: Starwood Residences Owner, AA 1MM, MP Gold, Avis-Hertz PC, Ritz Gold
Posts: 1,072
Book through AX's low cost travel agency AvoyaTravel if you want to combine discounts and CPP. PM me for the name of a great Avoya agent who's familiar with adding CPP benefits.
Apr 30, 2014, 3:53 am
#55
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Book through AX's low cost travel agency AvoyaTravel
Avoya Travel™ is a family-owned business that traces its roots back to a Hawaiian travel company owned by the founders during the 1960s. Today Avoya Travel, part of the Avoya® family of brands, is one of the leading travel agencies in the world and one of the world's largest American Express Travel Representatives.
Last edited by mia; Apr 30, 2014 at 6:11 am
Apr 30, 2014, 5:40 am
#56
Join Date: Jan 2005
Location: On a Bridge
Programs: Starwood Residences Owner, AA 1MM, MP Gold, Avis-Hertz PC, Ritz Gold
Posts: 1,072
Apr 30, 2014, 5:52 am
#57
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
American Express Travel Representative indicates an agency relationship, not ownership. There are many American Express Travel Representative agencies. (If American Express has acquired the company they should update the website to accurately reflect the new ownership.)
Last edited by mia; Apr 30, 2014 at 6:12 am
Apr 30, 2014, 11:52 am
#58
Join Date: Apr 2008
Programs: amex platinum, american advantage, united, ANA, JAP. SPG, marriott
Posts: 1,257
ANY travel agent can get the Amex benefits. All he/she has to do is log into special website, input the booking info and get a tracking number.
Apr 30, 2014, 12:21 pm
#59
Join Date: Nov 2006
Location: BOS/PVD/BDL
Programs: PC Plat, SPG Gold, Marriott Gold,HHonors Diamond, Avis PC, Hertz PC, National Exec Elite
Posts: 726
That is correct. I have a travel business that is in no way connected to Amex and I am able to get my clients including myself, the Plat benefits as long as the requirements are met for the specific cruise.
May 3, 2014, 1:05 pm
#60
Join Date: May 2013
Programs: Aeroplan, BONVOY GOLD
Posts: 313
Well, I was on the phone with Amex PTS (Canada) for 1.5 hrs booking a Royal Caribbean Cruise. At first she quoted me a ridiculously higher price than what I was seeing with Royal Caribbeans website.
She got on the phone with RC and even they said they couldn't see the price I was seeing.
I was told to book on my own through the RC website, then told to cancel my reservation online, so they could rebook it through Amex PTS to match that price plus the 2 category upgrade/dinner credit/bottle of wine.
Quite the rigamarole. This is my first booking with PTS. Not too pleased that I had to do most of the work to get the deal, but I'm too excited about my cruise to care now!
Plus I applied my $200 annual credit, so now I don't need to book with them again this year over the phone.
She got on the phone with RC and even they said they couldn't see the price I was seeing.
I was told to book on my own through the RC website, then told to cancel my reservation online, so they could rebook it through Amex PTS to match that price plus the 2 category upgrade/dinner credit/bottle of wine.
Quite the rigamarole. This is my first booking with PTS. Not too pleased that I had to do most of the work to get the deal, but I'm too excited about my cruise to care now!
Plus I applied my $200 annual credit, so now I don't need to book with them again this year over the phone.