Last edit by: 747FC
In June 2017, the American Express International Airline Program changed to a discount program, rather than "buy one get one free".
https://www.americanexpress.com/us/t...ram/index.html
To research and book, you can
1) Call Platinum Travel Services (1-800-525-3355) or Business Platinum Travel Services (1-800-553-9497). $39 booking and change fees apply
2) As of October 18, 2018, customers can use Live Chat to receive quotes. Log into your account at www.americanexpress.com/travel
3) As of May 2019, customers can log into www.amextravel.com and search and book some IAP fares. Not all carriers participate in online bookings, and not all fares appear online. (Relevant FlyerTalk thread 1 Relevant Thread 2)
The program is available on International First, Business and Premium Economy Class tickets booked through American Express Travel, on both refundable and non-refundable fares.
Good for purchases of 1 to 8 tickets on participating airlines.
Use Pay with Points for all or part of you fares, plus you still get miles from the airline.
Subject to $39 servicing fee per ticket for Platinum card members when calling.
"Travel must originate in and return to U.S. gateway (may exclude certain overseas territories) and select Canadian gateways. One-way travel permitted on some airlines where routing originates in U.S. or select Canadian Gateways." Known to include YVR, YYZ.
It was suggested that a Wikipost be written to try and collect past and example discounts, as the fares themselves are unpublished. The discounts vary, sometimes widely, based on availability, fares, and sales. I've broken it down into ranges, and sorted by the number of reports. I also combined AF/KL/DL as they have joint ventures TATL so it's hard to say from all posts which metal members were reporting. My calculations for discount ranges do not intentionally include the $39 booking fee.
Delta / Air France / KLM
https://www.americanexpress.com/us/t...ram/index.html
To research and book, you can
1) Call Platinum Travel Services (1-800-525-3355) or Business Platinum Travel Services (1-800-553-9497). $39 booking and change fees apply
2) As of October 18, 2018, customers can use Live Chat to receive quotes. Log into your account at www.americanexpress.com/travel
3) As of May 2019, customers can log into www.amextravel.com and search and book some IAP fares. Not all carriers participate in online bookings, and not all fares appear online. (Relevant FlyerTalk thread 1 Relevant Thread 2)
The program is available on International First, Business and Premium Economy Class tickets booked through American Express Travel, on both refundable and non-refundable fares.
Good for purchases of 1 to 8 tickets on participating airlines.
Use Pay with Points for all or part of you fares, plus you still get miles from the airline.
Subject to $39 servicing fee per ticket for Platinum card members when calling.
"Travel must originate in and return to U.S. gateway (may exclude certain overseas territories) and select Canadian gateways. One-way travel permitted on some airlines where routing originates in U.S. or select Canadian Gateways." Known to include YVR, YYZ.
It was suggested that a Wikipost be written to try and collect past and example discounts, as the fares themselves are unpublished. The discounts vary, sometimes widely, based on availability, fares, and sales. I've broken it down into ranges, and sorted by the number of reports. I also combined AF/KL/DL as they have joint ventures TATL so it's hard to say from all posts which metal members were reporting. My calculations for discount ranges do not intentionally include the $39 booking fee.
Delta / Air France / KLM
- Fares < 10 %: 2
- Fares 10%-15.9%: 16
- https://www.flyertalk.com/forum/28427217-post5.html
- (First) https://www.flyertalk.com/forum/28455196-post22.html
- https://www.flyertalk.com/forum/28552399-post75.html
- https://www.flyertalk.com/forum/28557136-post80.html
- https://www.flyertalk.com/forum/28681679-post119.html
- (First) https://www.flyertalk.com/forum/28912654-post150.html
- (PE) https://www.flyertalk.com/forum/29314333-post216.html
- https://www.flyertalk.com/forum/29314692-post217.html
- https://www.flyertalk.com/forum/29321044-post230.html
- https://www.flyertalk.com/forum/29485431-post250.html
- https://www.flyertalk.com/forum/30218019-post300.html
- https://www.flyertalk.com/forum/30337457-post316.html
- https://www.flyertalk.com/forum/30647796-post331.html
- (First) https://www.flyertalk.com/forum/31053636-post394.html
- https://www.flyertalk.com/forum/31089400-post399.html
- https://www.flyertalk.com/forum/32079945-post586.html
- Fares 16%-20.9%: 5
- Fares 21%+: 3
- Fares < 10%: 1
- Fares 10%-15.9%: 6
- https://www.flyertalk.com/forum/28581934-post91.html
- (PE) https://www.flyertalk.com/forum/28658835-post109.html
- (First) https://www.flyertalk.com/forum/28844429-post141.html
- (PE) https://www.flyertalk.com/forum/29315142-post218.html
- (PE) https://www.flyertalk.com/forum/29836516-post265.html
- (PE) https://www.flyertalk.com/forum/28758330-post129.html
- Fares 16%-20.9%: 1
- Fares < 10%: 4
- Fares 16%-20.9%: 1
- Fares 21%+: 1
- Note: Prices include seat selection per this thread
- Fares <= 10%: 4
- Fares 16%-20.9%: 1
- Fares 10%-15.9%: 1
- Fares 16%-20.9%: 1
- Fares <= 10%: 1
- Fares 10%-15.9%: 1
- Fares >= 35%: 1
- Fares 21%+: 2
- Fares < 10%: 1
- Fares 10%-15.9%: 1
- Fares 16%-20.9%: 1
- Fares 10%-15.9%: 1
USA International Airline Program (IAP) relaunched as discount benefit (2017).
#46
#48
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#49
Join Date: Aug 2009
Location: ORD, LAS
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I could not get the agent to just quote me prices. She kept adding commentary about the itinerary even though I told her I was just doing a price comparison. It was hard to get off the phone with her. She just kept talking. It took 15 minutes to price 2 itineraries. And worse, it was for the same price I found online.
#50
FlyerTalk Evangelist
Join Date: Nov 2007
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I could not get the agent to just quote me prices. She kept adding commentary about the itinerary even though I told her I was just doing a price comparison. It was hard to get off the phone with her. She just kept talking. It took 15 minutes to price 2 itineraries. And worse, it was for the same price I found online.
#51
Moderator
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#52
Join Date: Jan 2001
Location: Bellevue, WA - AA EXP 3MM
Posts: 2,756
Called Amex to get a sense. Was offered a JL fare at the exact same price available through OTAs -- pointless to waste time with the Amex rep and pay a booking fee for that. Was then offered a QR fare at about $500 (~12%) below the published fare. That is a nice benefit and potentially quite attractive.
Wish these could be at least quoted online, if not booked online. Crazy to spend time by phone discussing option by option -- waste of my time and the agent's time, and so much less flexible than me seeing the options on screen for myself.
Wish these could be at least quoted online, if not booked online. Crazy to spend time by phone discussing option by option -- waste of my time and the agent's time, and so much less flexible than me seeing the options on screen for myself.
#53
Join Date: Apr 2014
Programs: Coffee Shop Buy 10 Get 1 Free
Posts: 295
#54
Join Date: Mar 2017
Posts: 153
When I booked with IAB, I called Platinum travel. The agent helped me. They did not know I wanted IAB until we started talking. If special agents are used for IAB, are other people getting transferred after speaking with the normal AMEX Travel agent? I wasn't. I thought.the agent was good.
#55
Join Date: Feb 2000
Posts: 6,540
When I booked with IAB, I called Platinum travel. The agent helped me. They did not know I wanted IAB until we started talking. If special agents are used for IAB, are other people getting transferred after speaking with the normal AMEX Travel agent? I wasn't. I thought.the agent was good.
#56
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#58
Join Date: Aug 2015
Location: Seattle
Programs: DL vs Alaska
Posts: 9
Arizona is a one-party consent state (for recording phone conversations) so many companies have call centers based there.
#59
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
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Any experience on how American fares are pricing? I see they aren't on the list of airlines on the website.
And I suppose no one has had any experience on the elusive AA fare referenced in earlier posts.
And I suppose no one has had any experience on the elusive AA fare referenced in earlier posts.
#60
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Join Date: Nov 2007
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