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NYTimes: "Amex, Challenged by Chase, Is Losing the Snob War"

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NYTimes: "Amex, Challenged by Chase, Is Losing the Snob War"

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Old Apr 17, 2017, 2:56 am
  #121  
stc
 
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Originally Posted by s0ssos
Well, if you want to miss out because you refuse to withdraw cash, that is your business. I think it is just stupid. It isn't like a matter of principle anyway (what's the principle?).
So does that mean you don't wait in line for food either? Because "It's a pain ..." Nor go out of your way for a good restaurant? Do you ever make reservations, cause I understand that takes some time as well.
My ex-wife worked in retail. Dealing with cash on a large level costs money too. It seems Peter Luger's is making a statement. I'll make a statement for the other side and vote with my feet. Most restaurants with attitudes like this are overrated, overcrowded, and just don't care.

I don't like carrying cash. And I'm not even a Millennial. Do I withdraw $100 or $200 or $500 before going to Peter Luger's for 2 people? or 4 people? Let me tell you that I can probably count on the fingers of one hand the number of times I'm had more than $200 in my pocket / on my person other than to walk from one bank to the other bank next door.
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Old Apr 17, 2017, 7:24 am
  #122  
 
Join Date: Nov 2014
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Originally Posted by Juanefny
As a millennial, one of the things that bug me is that the "invitation only" events are not well advertised as I mention on a different thread. Why do I have to find out about the free Coachella event through the points Guy? Same thing with the Hamilton buyout night, which I found out about here. And no, I don't want to pay $3,000 a ticket to go wine tasting. The first and only event that I found interesting was the $750 Hamilton VIP event they are having in la this fall. None of the other events appeal to me.
The Platinum Card "invitation only" Coachella event at the Parker Meridian turned out to be much more popular than the organizers had planned. Ran out of Grey Goose vodka several times, and they had to scramble all over the desert to resupply. Last year, it was the water shortage. This year, it's overrated vodka that's in short supply, but Amex did very well with its millennial party promotion.
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Old Apr 17, 2017, 8:52 am
  #123  
 
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Originally Posted by milypan
Do you know how many restaurants don't accept AmEx? I didn't until I got a Blue card with 10x pts at restaurants as part of the sign up bonus. The answer is "a lot."

At 10x pts of course I'll continue using it until I hit the $2k max for that bonus. But if it were just 2-3x pts I would not bother in many cases to even find out whether the establishment accepts AmEx.
As I have said in this thread my luck must be better thane everyone else. I travel 40ish weeks a year. 3-6 days each time that include weekends for work. I'll do international 1-2 a year for fun.

In 2016 my AMEX wasn't able to be used less than 10 times I can remember. I literally charge everything on it. One of my favorite sushi places in Toronto doesn't take it. A convenience store inside PVG didn't take it. While in Tokyo, Osaka and Kyoto not a single time(if they took cards) was it a problem. From little hole in the walls to nice sushi places.

Guess I am just lucky. Locally in Atlanta I can't remember the last time I was told they don't take AMEX.
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Old Apr 17, 2017, 9:30 am
  #124  
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Originally Posted by dinanm3atl
If I called Peter's and was told no credit cards I'd just dine elsewhere.
Or you'd sign up for the "Peter Luger House Account", which is probably the real reason they still don't take credit cards. Probably drives way more revenue for people to be able to say they are in that (not at all) exclusive club than they lose because of the CC policy. It's like a restaurant elite program but more meaningless.
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Old Apr 17, 2017, 9:37 am
  #125  
 
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Originally Posted by HomerJay
The Platinum Card "invitation only" Coachella event at the Parker Meridian turned out to be much more popular than the organizers had planned. Ran out of Grey Goose vodka several times, and they had to scramble all over the desert to resupply. Last year, it was the water shortage. This year, it's overrated vodka that's in short supply, but Amex did very well with its millennial party promotion.
Well, many many people read TPG, and we was on CNN last week talking about United. Maybe other people get more targeted invitations to things, but I have only gotten crap that I really couldn't care less about. The article talks about that... who cares about the Monte Carlo experience that costs thousands, or the Kentucky Derby experience that also costs thousands (and I'm Vegan, if they did some good data mining they would know that).
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Old Apr 17, 2017, 9:52 am
  #126  
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Originally Posted by Juanefny
(and I'm Vegan, if they did some good data mining they would know that).
Can you imagine how successful a card would be if it presented monthly experience offers based on actual data mining? Micro targeted to you? Not generic demographic offers but special events, discounts, whatever at places you would/do actually go, with people similar to you in your local geography?

And how much more spend that card would capture if the only way to get those offers was to establish a spending pattern by charging everything on the card? The first time a "Millennial" had one of those experiences to talk about, everyone in ear-shot would sign up.

(Amex, my Sole Proprietorship with 1 employee, $0 in revenue, and less than one year in business is open for consulting work. You know how to reach me.)
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Old Apr 17, 2017, 10:09 am
  #127  
 
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Originally Posted by MDtR-Chicago
Or you'd sign up for the "Peter Luger House Account", which is probably the real reason they still don't take credit cards. Probably drives way more revenue for people to be able to say they are in that (not at all) exclusive club than they lose because of the CC policy. It's like a restaurant elite program but more meaningless.
A HP and ding against 5/24 doesn't sound like a good trade off for steak... even good steak. And I do believe they'll charge your credit card if any charge is pass due.

Originally Posted by MDtR-Chicago
And how much more spend that card would capture if the only way to get those offers was to establish a spending pattern by charging everything on the card? The first time a "Millennial" had one of those experiences to talk about, everyone in ear-shot would sign up.
I have my doubts about this. People already are stressing over online cookie/browser/isp tracking personal activities. Not sure how well it'll go if card companies track personalized spending to send targeted ads. And yes, I do see offers as a type of advertisement.
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Old Apr 17, 2017, 11:12 am
  #128  
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Love it that Peter Luger is the anecdote here. I've never been, but I put that place squarely in the same category as those who thing Amex equals status. It's old-school, like Amex, having your own car and driver, and living on the Upper East Side.

Now if 11 Madison Park didn't take credit cards, there would be a point to be made.
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Old Apr 17, 2017, 11:23 am
  #129  
 
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Originally Posted by mhdena
Know what an Amex offer is? Ever use one/any in the three years you've had your PRG?
I look at them every few weeks. I think in 3 years I have been able to take advantage of one offer. Might have been Best Buy? I don't recognize 90% of the stores that show up on the list.

Recently they had a $100 off when spending $500 on a cruise, but the offer popped up 3 weeks after I made my cruise payment, so I couldnt take advantage of it.

Didn't Amex used to have some kind of bonus if you swiped more than 20 times a month? That would get me to use the card.

Originally Posted by gsxsilver
I have my doubts about this. People already are stressing over online cookie/browser/isp tracking personal activities. Not sure how well it'll go if card companies track personalized spending to send targeted ads. And yes, I do see offers as a type of advertisement.
Citi is doing it.

I recently got an email that said "you recently spent $60 in toys, use Price Rewind to see if we can save you money!"
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Old Apr 17, 2017, 11:56 am
  #130  
 
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What really irks me about AMEX is their reward policies. There isn't any other company out there that doesn't give you your rewards from purchases over the last 30 days at the end of the monthly statement or right after the purchase is processed. AMEX on the other hand likes to add an additional 30 days after the statement cuts for some reason, so the added points are always a month behind, which makes zero sense, especially on their credit card accounts.

-Buy something at the store on March 12th = $20*2 MR = 40 points.
-Statement cuts on March 30, points aren't added.
-Another 30 days passes, another statement cuts, 40 points are then added.

Time passed since purchase til they gave you your points = 49. You mean in this case one has to wait almost 50 days until they get their points? Major inconvenience, and this policy applies to the $550 a year Platinum too.

To add to that -- let's say you have one of their cash back cards. You can only redeem in $25 increments at a time. So there's a $25 minimum, but then if your second statement cuts and you have $47.50 in rewards, you can only redeem $25 of them. Not only that but why can't you direct deposit that money into a bank account? As far as a I know you can only redeem for gift cards or a statement credit.

Last edited by mikesyr18; Apr 17, 2017 at 12:04 pm
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Old Apr 17, 2017, 11:58 am
  #131  
 
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Originally Posted by josephstern
Love it that Peter Luger is the anecdote here. I've never been, but I put that place squarely in the same category as those who thing Amex equals status. It's old-school, like Amex, having your own car and driver, and living on the Upper East Side.

Now if 11 Madison Park didn't take credit cards, there would be a point to be made.
On this point, just got this email. Pretty pricy, and I like EMP.

Eleven years ago, Chef Humm and Will Guidara joined Eleven Madison Park and have since elevated the restaurant to remarkable heights. What was once a well-regarded brasserie is now a world-class dining destination with multiple accolades, including #1 on the 2017 “World's 50 Best” list, Three Michelin Stars, Four Stars from The New York Times and numerous James Beard Foundation awards.

Now Eleven Madison Park plans to close for an intensive renovation and will be hosting a final dinner to say goodbye to the current space. Join Chef Humm and Will Guidara for the celebration before its exciting redesign.

WHEN: Saturday, June 10, 2017 at 7:00 p.m. EDT

WHERE: Eleven Madison Park, 11 Madison Avenue, New York, NY 10010

PACKAGE FOR ONE (1) PERSON INCLUDES:
Access for one (1) to a cocktail reception at Eleven Madison Park where guests will have the opportunity to mingle with Chef Humm and Will Guidara1
Access for one (1) to a nine-course dinner, pulled from the archives of the past eleven years*2
Wine pairings for one (1) from two milestone years: 1998 when the restaurant opened and 2006 when Chef Humm and Will joined the team1
One (1) autographed cookbook
One (1) special legacy gift
Airfare, transportation, parking and accommodation are not included in the package price.

Important Information: Cardmembers and guests attending this event must be at least 21 years of age. Any persons under the age of 21 will not be admitted.

PACKAGE COST FOR ONE (1) PERSON: $1,200 USD, taxes and gratuities included3

PACKAGES AVAILABLE: Four (4) packages available for purchase on a first-come, first-served basis. Limit of two (2) packages per Basic Centurion member.
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Old Apr 17, 2017, 5:29 pm
  #132  
 
Join Date: Jan 2000
Posts: 3,023
Originally Posted by Explorer789
Millennials these days are still incredibly financially ignorant. They lack basic financial knowledge and budgeting skills. Furthermore, they have become credit avoidant due to student loans and do not want to be in more debt. Hence the common false perception that simply using cc's results in more debt and paying interest, even though it does not as long as you pay on time.

I have stopped trying to explaing benefits of cc's to friends because it usually was a waste of time. Unless they specifically ask about it and are genuinely interested, I just shake my head and move on.
I have 3 children (19, 25,27)

None of them have any concept of banking. None know what a routing number or acct number is.

While they do have bank accounts they do bot balance them. They check online if they have money. If they do they spend via debit NOT credit.

They do not write checks. They use cash or other forms of money transfer.

I got them all AMEX cards and Visa but they do not give a hoot about miles or points.

I am 50+. My dad had an Amex Green that I was in awe of.... I now have a AMEX Centurion that I am in awe of but honestly no one else gives a s**t about.

Times are a changing and financial institutions need to adapt. Amex may well be a dinaseour but so may be Visa and M/C.
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Old Apr 17, 2017, 6:26 pm
  #133  
 
Join Date: Nov 2014
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Originally Posted by mhdena
Know what an Amex offer is? Ever use one/any in the three years you've had your PRG?
Sure. Got enough MR points from the offers to pay for my F ticket LAX-IAD on VX for Coachella. Moved the miles from Elevate to Mileage Plan to make it happen.

And saved a couple hundred dollars in rebates, as well.

Going through the offers is much like an oenophile going into a wine store and looking for targets of opportunity. Most of the stuff isn't for you, but some is, and some fits right into your plans.
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Old Apr 17, 2017, 6:40 pm
  #134  
 
Join Date: Sep 2013
Posts: 401
Originally Posted by 747FC
They don't accept any AMEX, or any other credit card:

http://www.bizjournals.com/newyork/n...edit-card.html
To be fair, you can run up a Peter Luger's account and they will take settlement of it via credit card if you become delinquent.

https://peterluger.com/media/wysiwyg...pplication.pdf
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Old Apr 17, 2017, 6:48 pm
  #135  
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Originally Posted by sdix
While they do have bank accounts they do bot balance them.
I don't get why anyone balances a personal checking account anymore. Most transactions are immediate - the online display is as good as an old-fashioned check register.
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