Mar 2, 2017, 8:48 am
Last edit by: Centurion
American Express press release is HERE.
American Express product site is HERE.
Price change dates for new and existing accounts:
Unpublicized change to Priority Pass benefit:
Terms of the Uber benefit:
*If you do not see a $15 credit appear and you receive a message your card may be the registered payment to another Uber account and you must delete your card from all Uber accounts and reenter your card on the Uber account your want the credit benefit.
Metal card availability:
American Express product site is HERE.
Price change dates for new and existing accounts:
When is the fee increasing for Platinum Card Membership?
Beginning on March 30th, 2017, the new annual fee for Platinum Card will be $550. For Existing Platinum Card Members, the annual fee will take effect on their annual renewal date on or after September 1st, 2017.
Beginning on March 30th, 2017, the new annual fee for Platinum Card will be $550. For Existing Platinum Card Members, the annual fee will take effect on their annual renewal date on or after September 1st, 2017.
Unpublicized change to Priority Pass benefit:
At any visit to a Priority Pass Select lounge, you may bring in two guests for no charge.
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber’s terms and conditions. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride. The discount will not apply to previous Uber rides. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of rides you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride, points will be awarded on the balance of the cost of the trip after Credits are applied. Credit may be applied to all Uber car types and cannot be applied to other Uber services. Credit may only be applied to rides within the United States. Monthly ride Credit expires at 11:59 PM local time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the ride is completed. If ride is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your ride balance prior to this Credit.
Metal card availability:
How can Platinum Card Members get the new metal Card?
The new metal Card will be issued to Platinum Card Members 60 days prior to their Card expiration date or can be requested beginning on March 30th, 2017 by calling the number on the back of the Card or requesting a replacement card after you sign in to www.americanexpress.com and click on replace lost damaged card.
The new metal Card will be issued to Platinum Card Members 60 days prior to their Card expiration date or can be requested beginning on March 30th, 2017 by calling the number on the back of the Card or requesting a replacement card after you sign in to www.americanexpress.com and click on replace lost damaged card.
USA: New (2017) personal Platinum benefits; Higher annual fee ($550)
Apr 15, 2017, 3:54 am
#481
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
A rep is not going to make a binding determination of whether individual transactions are qualifying purchases. If there is a problem this would be done, after the fact, as part of an audit.
Apr 15, 2017, 12:43 pm
#482
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Moderator action
Discussion of NYT article moved to separate thread, for now:
http://www.flyertalk.com/forum/ameri...-snob-war.html
http://www.flyertalk.com/forum/ameri...-snob-war.html
Apr 20, 2017, 10:45 am
#483
FlyerTalk Evangelist
Join Date: Feb 2003
Location: New York, NY
Programs: BAEC Gold, Delta Platinum, Hilton Diamond, Marriott Gold, AMEX Platinum (US)
Posts: 18,487
Just jumped back on the Amex Platinum bandwagon after a few years off.
My card arrived today and the Cardmember Agreement dated "as of 4/18/17" shows an Annual Membership Fee of $450 still.
I had a quick look back through the thread but didn't see anyone else mention this. I somehow doubt I could contest the $550 fee when it gets levied because I agreed to it at application but wasn't sure if someone with a more legal background in consumer finance knows how binding the Cardmember Agreement is.
My card arrived today and the Cardmember Agreement dated "as of 4/18/17" shows an Annual Membership Fee of $450 still.
I had a quick look back through the thread but didn't see anyone else mention this. I somehow doubt I could contest the $550 fee when it gets levied because I agreed to it at application but wasn't sure if someone with a more legal background in consumer finance knows how binding the Cardmember Agreement is.
Apr 20, 2017, 10:49 am
#484
Join Date: Aug 2011
Location: SF Bay Area, CA
Programs: AMEX Platinum, HHonors Gold
Posts: 203
Just jumped back on the Amex Platinum bandwagon after a few years off.
My card arrived today and the Cardmember Agreement dated "as of 4/18/17" shows an Annual Membership Fee of $450 still.
I had a quick look back through the thread but didn't see anyone else mention this. I somehow doubt I could contest the $550 fee when it gets levied because I agreed to it at application but wasn't sure if someone with a more legal background in consumer finance knows how binding the Cardmember Agreement is.
My card arrived today and the Cardmember Agreement dated "as of 4/18/17" shows an Annual Membership Fee of $450 still.
I had a quick look back through the thread but didn't see anyone else mention this. I somehow doubt I could contest the $550 fee when it gets levied because I agreed to it at application but wasn't sure if someone with a more legal background in consumer finance knows how binding the Cardmember Agreement is.
Apr 26, 2017, 8:48 pm
#486
Join Date: Aug 2011
Location: SF Bay Area, CA
Programs: AMEX Platinum, HHonors Gold
Posts: 203
Apr 26, 2017, 9:39 pm
#488
Join Date: Sep 2013
Location: PHL suburbs
Posts: 216
May 14, 2017, 10:28 pm
#490
Join Date: Jul 2005
Location: Seattle
Programs: Delta Silver Medallion, BA Executive Blue, IHG Platinum Elite,Kimpton.
Posts: 739
Apologies in advance if this is posted in the wrong place 
Travel frequently,and so the Amex Platinum card would be fantastic, relatively new to the States so building up my credit score ,have a Delta Gold card since March (4k) and a Capital One Credit card (Nov 2016- 1k) FICO currently 691.
Should I wait a bit before applying for this card?
Travel frequently,and so the Amex Platinum card would be fantastic, relatively new to the States so building up my credit score ,have a Delta Gold card since March (4k) and a Capital One Credit card (Nov 2016- 1k) FICO currently 691.
Should I wait a bit before applying for this card?
May 15, 2017, 8:24 am
#491
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
A trip I just completed really hammered home how much AMEX Plat lags behind CSP and Citi Prestige and really has made me question whether to keep it when up for annual fee (previously I was planning to keep) and shows why AMEX is having trouble competing in this category.
We had a few things go FUBAR during our trip (DL left girlfriend's bag in ATL instead of putting it on our ATL - LHR flight and didn't arrive in time for the wedding we were attending so she had to buy new wedding clothes) and then our JTR - FCO flight got canceled so we had to scramble to get FCO for our flight home from FCO.
In both instances I used my AMEX Plat for the 5x on airfare instead of CSR or Citi Prestige. Therefore in both cases there is no travel delay reimbursement coverage that I can claim for the added expenses.
Had I used the CSR or Citi Prestige I would have been entitled to compensation for both issues in particular the expensive new flights and hotel to go JTR - ATH - FCO after our flight was canceled.
I understand ultimately that's on me for booking with the AMEX instead of CSR or Prestige (and wanting those extra 2x) but these events just killed any future interest in putting my (considerable) travel spend on AMEX and will instead push it all to CSR for the added safety and security of insurance even if it costs me 2x.
So instead of adding stupid Uber credits (with annoying US only restrictions and limitations to Uber only) and increasing the annual fee, perhaps AMEX should consider adding benefits that actually provide value and encourage airfare spend.
We had a few things go FUBAR during our trip (DL left girlfriend's bag in ATL instead of putting it on our ATL - LHR flight and didn't arrive in time for the wedding we were attending so she had to buy new wedding clothes) and then our JTR - FCO flight got canceled so we had to scramble to get FCO for our flight home from FCO.
In both instances I used my AMEX Plat for the 5x on airfare instead of CSR or Citi Prestige. Therefore in both cases there is no travel delay reimbursement coverage that I can claim for the added expenses.
Had I used the CSR or Citi Prestige I would have been entitled to compensation for both issues in particular the expensive new flights and hotel to go JTR - ATH - FCO after our flight was canceled.
I understand ultimately that's on me for booking with the AMEX instead of CSR or Prestige (and wanting those extra 2x) but these events just killed any future interest in putting my (considerable) travel spend on AMEX and will instead push it all to CSR for the added safety and security of insurance even if it costs me 2x.
So instead of adding stupid Uber credits (with annoying US only restrictions and limitations to Uber only) and increasing the annual fee, perhaps AMEX should consider adding benefits that actually provide value and encourage airfare spend.
May 15, 2017, 9:10 am
#492
Join Date: May 2017
Posts: 2
A trip I just completed really hammered home how much AMEX Plat lags behind CSP and Citi Prestige and really has made me question whether to keep it when up for annual fee (previously I was planning to keep) and shows why AMEX is having trouble competing in this category.
We had a few things go FUBAR during our trip (DL left girlfriend's bag in ATL instead of putting it on our ATL - LHR flight and didn't arrive in time for the wedding we were attending so she had to buy new wedding clothes) and then our JTR - FCO flight got canceled so we had to scramble to get FCO for our flight home from FCO.
In both instances I used my AMEX Plat for the 5x on airfare instead of CSR or Citi Prestige. Therefore in both cases there is no travel delay reimbursement coverage that I can claim for the added expenses.
Had I used the CSR or Citi Prestige I would have been entitled to compensation for both issues in particular the expensive new flights and hotel to go JTR - ATH - FCO after our flight was canceled.
I understand ultimately that's on me for booking with the AMEX instead of CSR or Prestige (and wanting those extra 2x) but these events just killed any future interest in putting my (considerable) travel spend on AMEX and will instead push it all to CSR for the added safety and security of insurance even if it costs me 2x.
So instead of adding stupid Uber credits (with annoying US only restrictions and limitations to Uber only) and increasing the annual fee, perhaps AMEX should consider adding benefits that actually provide value and encourage airfare spend.
We had a few things go FUBAR during our trip (DL left girlfriend's bag in ATL instead of putting it on our ATL - LHR flight and didn't arrive in time for the wedding we were attending so she had to buy new wedding clothes) and then our JTR - FCO flight got canceled so we had to scramble to get FCO for our flight home from FCO.
In both instances I used my AMEX Plat for the 5x on airfare instead of CSR or Citi Prestige. Therefore in both cases there is no travel delay reimbursement coverage that I can claim for the added expenses.
Had I used the CSR or Citi Prestige I would have been entitled to compensation for both issues in particular the expensive new flights and hotel to go JTR - ATH - FCO after our flight was canceled.
I understand ultimately that's on me for booking with the AMEX instead of CSR or Prestige (and wanting those extra 2x) but these events just killed any future interest in putting my (considerable) travel spend on AMEX and will instead push it all to CSR for the added safety and security of insurance even if it costs me 2x.
So instead of adding stupid Uber credits (with annoying US only restrictions and limitations to Uber only) and increasing the annual fee, perhaps AMEX should consider adding benefits that actually provide value and encourage airfare spend.
May 15, 2017, 10:06 am
#493
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
https://www.americanexpress.com/us/c...w-all/platinum
There is a benefit for lost, damaged, or stolen baggage, but not for delay.
I don't recall that that either card would pay for the new ticket.
Last edited by mia; May 15, 2017 at 10:40 am
May 15, 2017, 11:25 am
#494
A FlyerTalk Posting Legend
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 57,074
Apologies in advance if this is posted in the wrong place
Travel frequently,and so the Amex Platinum card would be fantastic, relatively new to the States so building up my credit score ,have a Delta Gold card since March (4k) and a Capital One Credit card (Nov 2016- 1k) FICO currently 691.
Should I wait a bit before applying for this card?
Travel frequently,and so the Amex Platinum card would be fantastic, relatively new to the States so building up my credit score ,have a Delta Gold card since March (4k) and a Capital One Credit card (Nov 2016- 1k) FICO currently 691.
Should I wait a bit before applying for this card?
May 15, 2017, 11:37 am
#495
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,395
It does not. All USA Platinum benefits are listed here.
https://www.americanexpress.com/us/c...w-all/platinum
There is a benefit for lost, damaged, or stolen baggage, but not for delay.
I don't recall that that either card would pay for the new ticket.
https://www.americanexpress.com/us/c...w-all/platinum
There is a benefit for lost, damaged, or stolen baggage, but not for delay.
I don't recall that that either card would pay for the new ticket.