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AMEX Canada Business Platinum International Airlines Program

AMEX Canada Business Platinum International Airlines Program

Old Oct 25, 2016, 1:22 pm
  #1  
Original Poster
 
Join Date: Dec 2015
Posts: 13
AMEX Canada Business Platinum International Airlines Program

Hello all, this is actually my first post on this website after being on here for almost 2 years so bear with me. This is for AMEX Business Platinum CANADA.

I'm thinking about picking up the Business Platinum Card for our company and was wondering the following

1) Which airlines participate in the fully complimentary companion ticket/upgrade?

2) Has anyone actually booked through this program and taken advantage of the complimentary upgrade/companion ticket?

3) Are there any issues with blackout dates, prices being too high etc.?

Thanks in advance for your help!
hykhan is offline  
Old Oct 25, 2016, 1:39 pm
  #2  
mia
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,878
Brief previous discussion of the Canadian version of the program in 2012:

http://www.flyertalk.com/forum/ameri...e-program.html

Ongoing discussion of the USA version (for reference):

http://www.flyertalk.com/forum/ameri...n-members.html

If your business usually purchases unrestricted tickets this program is more likely to be attractive than if you buy tickets which are discounted due to advance purchase, round-trip, change fee, or cancellation fee requirements.

The terms of the Canadian version:

International Airline Program – The International Airline Program (the “Program”) offers a complimentary or discounted companion ticket, complimentary upgrade and, special discounted fares on participating airlines to holders of an eligible basic American Express Cards (“Eligible Cards”) as described in your American Express Welcome Brochure or are otherwise identified to you by American Express (“Eligible Cardmember”). In order to take advantage of the Program, the Eligible Cardmember’s account must be active (meaning not cancelled).

To receive a companion ticket, the Eligible Cardmember must purchase an eligible ticket in an eligible class on a participating airline for an eligible flight originating in and returning to a designated gateway and charge the purchase of such ticket to an Eligible Card. Only select airline(s) offer a companion ticket. Limit of one companion ticket per travelling Eligible Cardmember per booking, Eligible Cardmember must be one of the travellers.
To receive a complimentary upgrade to First Class or special discounted fare on participating airline(s), the Eligible Cardmember must purchase a full-fare non-restrictive ticket or an eligible ticket on an eligible flight and class of service originating in and returning to a designated gateway and charge the purchase of the ticket to an Eligible Card. These three offers cannot be combined with each other or with any other offer at any time including the complimentary companion ticket offer. Only select airline(s) offer upgrades or special discounted fares. Eligible Cardmember must be one of the travellers.
Other restrictions may apply. For additional details including participating airlines and additional terms, conditions and restrictions, and to book travel please visit americanexpress.ca/centurion or call Centurion Travel at 1-866-257-0878.
Eligible routes, class of service, code-share arrangements, designated gateways and similar matters relating to travel in the Program are determined by and will vary by airline.
The Program is valid for travel purchases booked and/or completed within designated dates. Designated dates are subject to change without notice and are updated based on arrangements with participating airlines from time to time.
All Program bookings and purchases must be made through American Express Travel Services of Amex Canada Inc. in Canada, except as we otherwise permit in our sole discretion. A travel service fee per booking may apply.
The Program is subject to availability on the participating airlines’ eligible flights. Participating airlines may have limited seat allocations and destinations in respect of the Program and may have other terms, conditions, exclusions, restrictions and fees. Eligible class(es) of service are determined by each participating airline.
Tickets issued for this Program cannot be transferred or endorsed. Full-fare ticket and the associated discounted fare tickets, must be issued at the same time, for the same itinerary, with departure and return on the same flights and in the same class of service. All tickets are subject to all applicable government fees, taxes and charges including airport levies. Once issued, names cannot be changed. Passengers and companions under the Program must travel together.
Tickets must show a confirmed reservation for the entire trip and must be purchased in Canada using an Eligible Card prior to the start of travel. No split currency ticketing is permitted.
Prepaid and miscellaneous charge orders (“MCOs”) may not be permitted.
Electronic tickets are mandatory and will be issued whenever the itinerary is e-ticket eligible.
Re-routings, one-way, circle-trip and open-jaw itineraries may not be permitted.
International Air Transport Association fare construction principles and rules apply. There are limitations on the number of transfers through the international hub(s) of the participating airline. Maximum numbers of transits allowed through international hub(s) may vary and are determined by participating airlines. Sector and side trips may not be allowed. Certain code share flights may not apply.
Interlining is not permitted unless otherwise stated. Flights on participating airlines cannot be combined under the Program. Flights on non-participating airlines are not eligible for the Program and must be ticketed and priced separately. Canadian domestic fares to and from the designated departure gateways must be ticketed separately and are not included as part of the Program unless otherwise stated.
Discounted companion tickets have no refund value and may not accrue frequent flyer mileage. Once tickets are issued, changes, cancellations and refunds, as applicable, may be subject to a fee per ticket and will be at the Eligible Cardmember’s expense. Refunds after departure or “no shows” may not be allowed. Refunds are allowed on the full fare ticket only, and must be accompanied by the unused companion ticket. Complimentary companion tickets are not refundable and have no refund value, however, if applicable, taxes and fees may be fully refundable. Refunds may be allowed on an eligible discounted fare ticket and an eligible discounted companion fare ticket based on the issuing airline’s fare rules and provided both tickets are refunded at the same time. Where allowed, special class fare tickets and upgrade tickets will be refunded at the original ticket price subject to any applicable fees.
This Program cannot be combined with any other promotion, travel agent discount, consolidator fares, travel industry and airline employee discounts, child, infant or senior citizen fare, frequent flyer award, group rate, corporate rate, MCOs, or any other promotional offer.
Ticketing is based on Fare rules of the participating airlines, and the corresponding fare class in which the ticket is booked.
We reserve the right to cancel or change the Program in whole or in part or change the terms and conditions of the Program at any time, for any reason and without notice. Participating airlines are subject to change without notice. Under no circumstances will Amex Bank of Canada, Amex Canada Inc. or any of their affiliates be liable for any loss or damage howsoever incurred as a result of the termination of the Program, the termination of any participating airline or any change in the Program.
All recourse for any and all liability in connection with full-fare and/or companion tickets, special class fare tickets, discounted fare tickets and/or upgrade tickets issued under the Program, the refusal to issue or honour any such tickets, travel pursuant to any such tickets or the failure of any participating airline or other party to adhere to the terms of the Program is as against the relevant participating airline only. Under no circumstances will Amex Bank of Canada, Amex Canada Inc. or any of their affiliates be liable for any conduct, action or failure of any participating airline whatsoever, including, without limitation, for any expense, loss, injury (to person or property), damage, delay, flight cancellation, denied boarding, missed connection, accident or any other matter whatsoever, however suffered or caused, directly or indirectly in connection with tickets, transportation or other services provided or refused to be provided by any participating airline or other party. To the extent permitted by applicable law, Amex Bank of Canada, Amex Canada Inc. or any of their affiliates will not be liable for any incidental, indirect, consequential, special, punitive or exemplary damages of any kind whatsoever arising from or in connection with the Program (whether in contract, tort, strict liability, products liability or otherwise), including, without limitation, lost revenues, loss of profits or loss or interruption of business.
mia is online now  
Old Oct 25, 2016, 4:51 pm
  #3  
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Join Date: Dec 2015
Posts: 13
I guess its just interesting that you can't find any of the participating airlines in the program on the Canadian version of the program. I tried calling and I believe Customer service has a list but they are unwilling to email it to me even after I asked. They just started reading them outloud.

I'm trying to figure out whether this is the best business travel card in Canada to go with, and the free upgrade/companion ticket here sure is enticing, besides the lounge and hotel loyalty programs. Is there a thread that compares the benefits for Canadians here?
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Old Oct 25, 2016, 8:46 pm
  #4  
mia
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,878
I would start here:

http://www.flyertalk.com/forum/ameri...amex-plat.html
mia is online now  
Old Oct 26, 2016, 8:18 pm
  #5  
 
Join Date: Oct 2013
Location: YOW
Programs: AC SE, FOTSG Platinum
Posts: 5,706
Originally Posted by mia
Note that that's a review of the Personal Platinum card, OP is asking about Biz Plat.

Most of the review is still valid, just mind the fine print is all.
YOWgary is offline  
Old Oct 28, 2016, 9:38 pm
  #6  
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Join Date: Dec 2015
Posts: 13
Thanks for the info.

I'm wondering, does anyone know if any other credit card program offers the 2-for-1 tickets/free upgrades program like AMEX?
hykhan is offline  

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