Jan 18, 2016, 11:19 am
Last edit by: mia
This thread is a continuation of: Amex (USA) Sync Offers 2012 - 2015
Click HERE to be notified when this thread is updated.
Click HERE to be notified when this thread is updated.
Amex (USA) Sync Offers 2016-2019
Apr 25, 2017, 11:36 am
#961
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,215
Did Amex stop processing offers immediately? As recently as a couple weeks ago, I'd get an email immediately after using the card, and viewing the offers would show "Redeemed". But this past week, nothing. Made some purchases over the weekend and still haven't gotten the emails nor do the offers show as redeemed.
Apr 25, 2017, 4:20 pm
#963
Join Date: Feb 2012
Posts: 371
Did Amex stop processing offers immediately? As recently as a couple weeks ago, I'd get an email immediately after using the card, and viewing the offers would show "Redeemed". But this past week, nothing. Made some purchases over the weekend and still haven't gotten the emails nor do the offers show as redeemed.
"Statement credit will appear on your billing statement within 90 days after 5/15/2017"
Apr 25, 2017, 4:23 pm
#964
Join Date: Feb 2012
Posts: 371
Anyone seen a new chewy.com offer recently? The last one was killer ($25 off ~$75)
Apr 25, 2017, 6:23 pm
#965
Join Date: Oct 2009
Location: Los Angeles
Programs: United Premier
Posts: 8
Thanks! I purchased a gift card earlier in the day 10:30am MST but still haven't received any email confirmation from AMEX. Usually, in the past they trigger so quickly. I have the offer on 2 other cards and I want to purchase an item but wanted to take an advantage of this deal.
Apr 26, 2017, 10:25 am
#966
Join Date: Jan 2008
Posts: 3,560
Yeah I have used 4 different offers in the last couple of weeks going back to the Air France one, and not one has sent me an email trigger anymore. I ALWAYS got an immediate email before, now nothing each time.
Apr 26, 2017, 10:36 am
#967
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,642
Now I am getting concerned. I used an offer at a store on Saturday, but didn't get an email. Now the charge is no longer pending but has actually posted to my account, and I still haven't gotten an email nor does the offer show as "Redeemed".
Apr 26, 2017, 10:44 am
#968
Join Date: Jan 2008
Posts: 3,560
Strangely, my wife just got an email for using an offer but I have not gotten it for the same offer. I used a Boxed offer that has now had the charge post, so I will wait and see if it triggers anyway and credits.
Last edited by antonius66; Apr 26, 2017 at 10:51 am
Apr 26, 2017, 11:00 am
#969
Join Date: Aug 2012
Location: Dreamland
Posts: 926
Boxed offer yesterday hasn't triggered an email for me
Apr 26, 2017, 11:46 am
#970
Join Date: Jan 2008
Posts: 3,560
Just got an email for Hotels.com offer, about 2 hours after I used it so I am not sure what is going on. Guess we will see if everything posts properly.
Apr 26, 2017, 1:31 pm
#971
Join Date: Mar 2010
Location: mountains of western NC
Programs: Life, Love and Laughter
Posts: 8,532
Apr 26, 2017, 2:02 pm
#972
Join Date: Jan 2017
Location: NYC
Posts: 427
It seems that something has changed with the offer redemption system. I used an offer from Armani Beauty 10 days ago, e-mail was triggered immediately, but still no credit posted, and the offer still shows in my account as added but not redeemed. I chatted a rep online but was given the "within 90 days" line. I have never seen an offer take this long to post in the past.
Apr 26, 2017, 2:18 pm
#973
Join Date: Jul 2014
Posts: 3,688
RE: $5/$5 Android Pay offer
For those who are having trouble adding an AU card that is not in their name, just create an account for the AU on AP app so that it reflects the name of the AU when cards are uploaded. After uploading a card, you will be asked to verify with a code they send via email. After submitting the code, you'll receive the email that the card is now ready to use. The offer can be used 3x per card for free $15 worth of goods. I've uploaded up to 4 cards at a time, right after using a card 3x, I delete it.
Apr 27, 2017, 7:26 am
#974
Join Date: Jul 2013
Posts: 244
I just had problems with Offers too. I used the Paul Martin's offer, and 3 of 9 posted with an email. I just chatted and the CSR said they could do a manual credit after 5 business days. Never had this problem before- the email would come immediately on all of my cards.
Apr 27, 2017, 6:00 pm
#975
Join Date: Feb 2016
Location: LAS
Posts: 64
Boxed offer added to card today. Made purchase and received an email 2 hours later. Will report back when the credit hits.
