Hung Up On Amex - Downgrade from BusPlat requires an APPLICATION?
Jul 2, 2015, 6:14 am
#1
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
Hung Up On Amex - Downgrade from BusPlat requires an APPLICATION?
Have the Business Plat and annual fee now due. Will not get the use out of it this year, so called to cancel. They suggested a downgrade and next thing I know, they want to do a new card application.
She said it was required. I opted out and hung up.
This is nuts.
(I need to save my MR points, hence another card)
She said it was required. I opted out and hung up.
This is nuts.
(I need to save my MR points, hence another card)
Last edited by NoStressHere; Jul 2, 2015 at 7:58 am
Jul 2, 2015, 9:35 am
#3
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Correct. It is possible to downgrade to a business gold or business green charge card without applying. However, to change to any personal card or any credit card would require applying for the new card, then cancelling the Business Platinum.
Jul 2, 2015, 1:11 pm
#4
Join Date: Aug 2012
Location: Dreamland
Posts: 927
Have the Business Plat and annual fee now due. Will not get the use out of it this year, so called to cancel. They suggested a downgrade and next thing I know, they want to do a new card application.
She said it was required. I opted out and hung up.
This is nuts.
(I need to save my MR points, hence another card)
She said it was required. I opted out and hung up.
This is nuts.
(I need to save my MR points, hence another card)
http://www.flyertalk.com/forum/ameri...nversions.html
Jul 2, 2015, 5:03 pm
#5
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Jul 2, 2015, 7:09 pm
#6
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
I was offered Simply Cash downgrade last week from Biz Plat...
http://www.flyertalk.com/forum/ameri...nversions.html
http://www.flyertalk.com/forum/ameri...nversions.html
Jul 2, 2015, 7:12 pm
#7
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
It took me multiple attempts to get an agent that knew how to upgrade my Delta Plat to the Reserve (personal). All the others tried to start a new application. Then again, AMEX's CS has been in the toilet lately, so I'm not surprised.
If I get a foreign call center, I automatically hang up. Those are the worst, but the domestic ones aren't that great either these days.
If I get a foreign call center, I automatically hang up. Those are the worst, but the domestic ones aren't that great either these days.
Jul 2, 2015, 7:15 pm
#8
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
Have the Business Plat and annual fee now due. Will not get the use out of it this year, so called to cancel. They suggested a downgrade and next thing I know, they want to do a new card application.
She said it was required. I opted out and hung up.
This is nuts.
(I need to save my MR points, hence another card)
She said it was required. I opted out and hung up.
This is nuts.
(I need to save my MR points, hence another card)
Business Gold Rewards 50K pts spend $5000 in 3 months, AF waived yr one.
Amex Everyday 10K pts, MR friendly, no AF.
Jul 3, 2015, 11:16 am
#9
Join Date: Aug 2012
Location: Dreamland
Posts: 927
I was offered Simply Cash downgrade last week from Biz Plat...
http://www.flyertalk.com/forum/ameri...nversions.html
http://www.flyertalk.com/forum/ameri...nversions.html