Is there a way to cancel AmEx card without calling?
Mar 26, 2015, 4:42 am
#1
Original Poster
Join Date: Apr 2014
Posts: 1,773
Is there a way to cancel AmEx card without calling?
I think Citi and Chase have secure message such that you cancel their card easily without calling...
Does AmEx have any secure message (or anything that lets you cancel AmEx without having to call to ask them on the phone)???
Does AmEx have any secure message (or anything that lets you cancel AmEx without having to call to ask them on the phone)???
Mar 26, 2015, 5:01 am
#2
Join Date: Sep 2013
Location: PHL
Posts: 65
Amex has a chat feature that I've used before to cancel cards. Click on the ? in the upper right of the browser window after you've logged in to access the button to get into a live chat.
Apr 28, 2015, 4:02 am
#3
Original Poster
Join Date: Apr 2014
Posts: 1,773
Can you cancel an AmEx card without calling?
I want to cancel a Plat before annual fee hits (either in mid May or mid June)... I prefer to not call and get asked why I want to cancel.
Any way to cancel an AmEx card without calling like what people to with Citi card?
Any way to cancel an AmEx card without calling like what people to with Citi card?
Apr 28, 2015, 7:54 am
#5
Join Date: Sep 2011
Location: NYC
Programs: Delta Gold, SPG Gold, HHonors Gold, UA Gold (status match)
Posts: 777
I did a live-chat to close out my delta amex the other day. The first time I typed in "close card" as the subject of the chat, all agents were suddenly busy and live chat was not available. But I typed in "card services" a minute later and the agent was able to help. He did ask why I wanted to cancel but I just said I didn't use the card and that was it. Easy peasy.
Apr 29, 2015, 2:03 am
#7
Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,173
I also wrote a letter in Word and uploaded it using the secure document upload feature (found when logged in to online account).
Apr 29, 2015, 2:23 am
#8
Suspended
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
Apr 29, 2015, 8:10 am
#10
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Apr 29, 2015, 9:15 am
#11
Join Date: Apr 2015
Posts: 45
You may want to review this thread: http://www.flyertalk.com/forum/ameri...n-bonuses.html
Go Heels!!!!!
Last edited by cheapdad00; Apr 29, 2015 at 9:23 am
Apr 30, 2015, 3:47 am
#13
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,811
I'm in the UK and recently cancelled my partners Amex gold card by sending a letter. Was more convenient than getting her to phone.
I mentioned in the letter that I wanted any pro-rata refund returned to the direct debit account. Ł101 was received a week or so later.
I mentioned in the letter that I wanted any pro-rata refund returned to the direct debit account. Ł101 was received a week or so later.
Apr 30, 2015, 5:48 am
#14
Original Poster
Join Date: Apr 2014
Posts: 1,773
Why wouldn't you want to call and see what they offer you to stay? 5-10K points, maybe they hit before your fee posts and you can cancel after that anyway.
You may want to review this thread: http://www.flyertalk.com/forum/ameri...n-bonuses.html
Go Heels!!!!!
You may want to review this thread: http://www.flyertalk.com/forum/ameri...n-bonuses.html
Go Heels!!!!!