Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
Jan 28, 2015, 11:39 am
#61
Join Date: Jan 2012
Location: BDL/PVD
Programs: UA, Marriott, Amex
Posts: 226
I am a trio. My daughter often travels with my wife and I, but we are both cardholders so a trio or not?
Jan 28, 2015, 11:54 am
#62
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I did this once. Just called the number on the back of my card, and the CSR put me on hold for a minute, called the SFO lounge directly, and came back and told me that they had plenty of space. I ended up not going (went to the VS lounge instead) but I would definitely recommend doing this before making an extra trip through security.
Jan 28, 2015, 12:23 pm
#63
Join Date: Nov 2007
Location: DAB
Programs: DL PM UA PSilver Marriott Lifetime Plat, AMEX Platinum, Avis PC, UA MPPPlus
Posts: 961
I can certainly understand why a Centurion cardholder might expect to never be turned away, but if I (Platinum card holder) was ever told the club was full, and then saw a Centurion cardholder admitted, especially with guests in tow, I would complain and likely cancel my card.
It's a business decision that AMEX needs to make, and I'd hope they would expand, buy more chairs, and start limiting day passes and guests before turning away primary Centurion and Platinum card holders.
It's a business decision that AMEX needs to make, and I'd hope they would expand, buy more chairs, and start limiting day passes and guests before turning away primary Centurion and Platinum card holders.
Jan 28, 2015, 8:45 pm
#64
Join Date: Sep 2013
Location: CDG
Programs: A bit of this and a bit of that
Posts: 777
The Centurion Lounge located in EZE (ARG) got very crowded last year. So crowded that there were waiting lines (for some reason I can't understand, argentine people love making likes 
). They ended up restricting a lot the entry to the Lounge as of Jan 1st 2015. But this Centurion Lounge was far more relaxed in terms of entry rules. Platinum credit cards (even those issued by banks) could enter before Jan 1st. Now its Gold charge and above for residents of that country and Plat+ for international cardholders.
). They ended up restricting a lot the entry to the Lounge as of Jan 1st 2015. But this Centurion Lounge was far more relaxed in terms of entry rules. Platinum credit cards (even those issued by banks) could enter before Jan 1st. Now its Gold charge and above for residents of that country and Plat+ for international cardholders.
Jan 28, 2015, 11:44 pm
#66
Join Date: May 2010
Location: SFO
Posts: 97
To be fair, Centurion likely refers to American Express' mascot (the guy).
Jan 29, 2015, 11:28 am
#67
Join Date: Jan 2012
Location: South Carolina
Programs: AMEX Platinum, Visa Signature, SPG Gold
Posts: 87
Jan 29, 2015, 12:07 pm
#68
Used to be MBS PremExec
Join Date: Sep 2000
Location: Saginaw, MI (MBS)
Programs: UA 1K 1.9MM, Marriott Titanium w/Lifetime Plat, Hilton LIfetime ♢, National Exec, Amex Plat
Posts: 5,722
Besides, one need not be an Admiral to enter the AA lounge. And pretty sure you didn't have to be a President to get into the former CO lounges. Just sayin'.
Last edited by MBS MillionMiler; Jan 30, 2015 at 7:20 am Reason: Spelling
Jan 29, 2015, 6:28 pm
#69
Join Date: Mar 2013
Location: SEA
Posts: 3,952
That said, can I get in without an Amex card at all if I walk up in full Centurion dress?
Jan 29, 2015, 7:45 pm
#71
Join Date: Dec 2009
Location: NB, Canada
Programs: Fairmont, Amex MR, Marriott
Posts: 2,531
Jan 29, 2015, 9:32 pm
#73
Join Date: Aug 2014
Location: Kirkland, WA, USA
Programs: Marriott Gold; LEGO VIP, Amex Platinum, HHonors Gold
Posts: 563
Jan 30, 2015, 5:13 am
#74
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
), at Amex's Centurion Lounge (in LAS).
Jan 30, 2015, 7:24 am
#75
Join Date: Jul 2005
Programs: Alaska MVP Gold, Costco Executive Member, Safeway Club Card
Posts: 289
FYI, before you go through security, you can call and see if they have space.
I did this once. Just called the number on the back of my card, and the CSR put me on hold for a minute, called the SFO lounge directly, and came back and told me that they had plenty of space. I ended up not going (went to the VS lounge instead) but I would definitely recommend doing this before making an extra trip through security.
I did this once. Just called the number on the back of my card, and the CSR put me on hold for a minute, called the SFO lounge directly, and came back and told me that they had plenty of space. I ended up not going (went to the VS lounge instead) but I would definitely recommend doing this before making an extra trip through security.
I tried calling AMEX CS when the SFO lounge first opened to ask a question and the rep and his supervisor had no clue how to reach them. Happy to hear that has been resolved.
