Dec 31, 2013, 7:52 am
Last edit by: mia
Reminder: you must enroll and select AA as your airline BEFORE making a reimbursable purchase. Click HERE.
Please wait a few days (up to 14) after purchase to post in this thread if you have not received reimbursement. Remember, you are purchasing a cash equivalent!
When you purchase your Gift Cards, you may wish to do it through one of these links; a portion of the purchase price will be donated to the applicable charity:
http://hub.aa.com/en/ju/komen-gift-card
Or alternatively put in the code KOMEN when you check out
to donate $5/$50 GC to Susan G. Komen for the Cure;
http://hub.aa.com/en/ju/uso-gift-card to donate to the USO;
or to donate to UNCF:
http://hub.aa.com/en/ju/american-air...uncf-gift-card
NOTE: Online gift cards are sent immediately but are subject to a 72-hour hold before they can be used.
American Airlines Gift Cards are easy to redeem on AA.com. If you received a plastic gift card and you're ready to redeem your gift card, be sure to gently scratch off the grey film covering the four-digit PIN # on the back of the card. If you received a virtual card you may retrieve your Card # and PIN # by clicking on the link sent to you via email.
On the payment screen, enter both the Card # and PIN # exactly as they appear on the back of the gift card. You may use up to eight gift cards at one time. If the total price of the ticket exceeds the value of your gift card(s), you may use a credit card for any remaining balance.
The gift cards can only be used to purchase tickets, nothing else.
Terms:
http://www.aa.com/i18n/productsGifts/giftCard.jsp
Regarding New Jersey Residents Current and Former:
AA's system will not sell gift cards to anyone with New Jersey info in their AMEX profile (and possibly AA profile). Your purchase will usually appear to go through, but when you try to activate the card a few days later it will be invalid.
You need to either choose another airline for this reimbursement, or cleanse your AMEX profile of NJ addresses and phone numbers, and possibly your AA profile as well.
See post 1115 for first details of this.
Reminder: you must enroll and select AA as your airline BEFORE making a reimbursable purchase. Click HERE. REPORTS OF AMEX NOT ALLOWING CREDIT IF NOT SELECTED PRIOR.
Purchase cards HERE.
The American Express terms and conditions explicitly exclude gift cards from the $200 fee reimbursement benefit:
Please wait a few days (up to 14) after purchase to post in this thread if you have not received reimbursement. Remember, you are purchasing a cash equivalent!
To review AA reimbursement reports from 2011-2014, click HERE.
NOTE: Online gift cards are sent immediately but are subject to a 72-hour hold before they can be used.
American Airlines Gift Cards are easy to redeem on AA.com. If you received a plastic gift card and you're ready to redeem your gift card, be sure to gently scratch off the grey film covering the four-digit PIN # on the back of the card. If you received a virtual card you may retrieve your Card # and PIN # by clicking on the link sent to you via email.
On the payment screen, enter both the Card # and PIN # exactly as they appear on the back of the gift card. You may use up to eight gift cards at one time. If the total price of the ticket exceeds the value of your gift card(s), you may use a credit card for any remaining balance.
The gift cards can only be used to purchase tickets, nothing else.
Terms:
http://www.aa.com/i18n/productsGifts/giftCard.jsp
Regarding New Jersey Residents Current and Former:
AA's system will not sell gift cards to anyone with New Jersey info in their AMEX profile (and possibly AA profile). Your purchase will usually appear to go through, but when you try to activate the card a few days later it will be invalid.
You need to either choose another airline for this reimbursement, or cleanse your AMEX profile of NJ addresses and phone numbers, and possibly your AA profile as well.
See what is currently post 519 for first details of this.
Post 1126 proves to be current, regarding NJ residents. YMMV, until there are more DP's.
Please wait a few days (up to 14) after purchase to post in this thread if you have not received reimbursement. Remember, you are purchasing a cash equivalent!
When you purchase your Gift Cards, you may wish to do it through one of these links; a portion of the purchase price will be donated to the applicable charity:
http://hub.aa.com/en/ju/komen-gift-card
Or alternatively put in the code KOMEN when you check out
to donate $5/$50 GC to Susan G. Komen for the Cure;
http://hub.aa.com/en/ju/uso-gift-card to donate to the USO;
or to donate to UNCF:
http://hub.aa.com/en/ju/american-air...uncf-gift-card
NOTE: Online gift cards are sent immediately but are subject to a 72-hour hold before they can be used.
American Airlines Gift Cards are easy to redeem on AA.com. If you received a plastic gift card and you're ready to redeem your gift card, be sure to gently scratch off the grey film covering the four-digit PIN # on the back of the card. If you received a virtual card you may retrieve your Card # and PIN # by clicking on the link sent to you via email.
On the payment screen, enter both the Card # and PIN # exactly as they appear on the back of the gift card. You may use up to eight gift cards at one time. If the total price of the ticket exceeds the value of your gift card(s), you may use a credit card for any remaining balance.
The gift cards can only be used to purchase tickets, nothing else.
Terms:
Gift cards are redeemable toward the initial electronic ticket purchase of air travel wholly on flights operated by American Airlines and American Eagle® carriers for itineraries sold and originating in the U.S., Puerto Rico and U.S. Virgin Islands. AA Gift Cards are also available for payment of air travel on any oneworld® partner codeshare flights designated in flight listings as AA*, which includes US Airways operated flights. For a complete list of American Airlines codeshare partners as well as other codeshare information, visit www.aa.com/codeshare. They cannot be used for payment of air travel on any other airline. Flights sold or originating outside the U.S., Puerto Rico or U.S. Virgin Islands or operated by other carriers are not eligible.
Gift cards are redeemable online at www.aa.com or by calling American Airlines Reservations. Gift cards cannot be redeemed at airport ticket counters or travel agents. Transactions through American Airlines Reservations are subject to an additional charge which must be paid separately by credit, debit or charge card.
Up to eight Gift Cards may be redeemed in a single transaction or purchase.
If the ticket price is greater than the value of the Gift Card(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the Gift Card(s), the unused portion will remain on the gift card until it is decreased to zero, at which time the Gift Card will be deactivated.
Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club membership enrollments or One-Day Passes; baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantage® award travel; American Airlines Vacations℠ or non-flight products and/or services sold by American Airlines.
Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.
General
Neither American Airlines nor US Airways Gift Cards have an expiration date nor lose their value over time.
Lost, stolen or damaged Gift Cards will not be replaced.
Customers may contact American Airlines for questions or help with their AA Gift Cards at [email protected]. Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555. Customers may contact US Airways for questions or help with their US Gift Cards by calling 800-428-4322.
Gift Cards purchased from sources other than American Airlines and participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. American Airlines is not responsible for honoring invalid gift cards or values.
American Airlines reserves the right to deactivate or reject any Gift Cards issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.
Gift cards are redeemable online at www.aa.com or by calling American Airlines Reservations. Gift cards cannot be redeemed at airport ticket counters or travel agents. Transactions through American Airlines Reservations are subject to an additional charge which must be paid separately by credit, debit or charge card.
Up to eight Gift Cards may be redeemed in a single transaction or purchase.
If the ticket price is greater than the value of the Gift Card(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the Gift Card(s), the unused portion will remain on the gift card until it is decreased to zero, at which time the Gift Card will be deactivated.
Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club membership enrollments or One-Day Passes; baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantage® award travel; American Airlines Vacations℠ or non-flight products and/or services sold by American Airlines.
Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.
General
Neither American Airlines nor US Airways Gift Cards have an expiration date nor lose their value over time.
Lost, stolen or damaged Gift Cards will not be replaced.
Customers may contact American Airlines for questions or help with their AA Gift Cards at [email protected]. Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555. Customers may contact US Airways for questions or help with their US Gift Cards by calling 800-428-4322.
Gift Cards purchased from sources other than American Airlines and participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. American Airlines is not responsible for honoring invalid gift cards or values.
American Airlines reserves the right to deactivate or reject any Gift Cards issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.
http://www.aa.com/i18n/productsGifts/giftCard.jsp
Regarding New Jersey Residents Current and Former:
AA's system will not sell gift cards to anyone with New Jersey info in their AMEX profile (and possibly AA profile). Your purchase will usually appear to go through, but when you try to activate the card a few days later it will be invalid.
You need to either choose another airline for this reimbursement, or cleanse your AMEX profile of NJ addresses and phone numbers, and possibly your AA profile as well.
See post 1115 for first details of this.
Reminder: you must enroll and select AA as your airline BEFORE making a reimbursable purchase. Click HERE. REPORTS OF AMEX NOT ALLOWING CREDIT IF NOT SELECTED PRIOR.
Purchase cards HERE.
The American Express terms and conditions explicitly exclude gift cards from the $200 fee reimbursement benefit:
Airline tickets, upgrades, mileage points purchases, mileage points transfer fees, gift cards, duty free purchases, and award tickets are not deemed to be incidental fees.
However, there are numerous reports of successful reimbursements of gift card purchases of $100 face value or less. There are numerous reports of unsuccessful reimbursements of gift cards purchases of more than $100.Please wait a few days (up to 14) after purchase to post in this thread if you have not received reimbursement. Remember, you are purchasing a cash equivalent!
To review AA reimbursement reports from 2011-2014, click HERE.
NOTE: Online gift cards are sent immediately but are subject to a 72-hour hold before they can be used.
American Airlines Gift Cards are easy to redeem on AA.com. If you received a plastic gift card and you're ready to redeem your gift card, be sure to gently scratch off the grey film covering the four-digit PIN # on the back of the card. If you received a virtual card you may retrieve your Card # and PIN # by clicking on the link sent to you via email.
On the payment screen, enter both the Card # and PIN # exactly as they appear on the back of the gift card. You may use up to eight gift cards at one time. If the total price of the ticket exceeds the value of your gift card(s), you may use a credit card for any remaining balance.
The gift cards can only be used to purchase tickets, nothing else.
Terms:
Gift cards are redeemable toward the initial electronic ticket purchase of air travel wholly on flights operated by American Airlines and American Eagle® carriers for itineraries sold and originating in the U.S., Puerto Rico and U.S. Virgin Islands. AA Gift Cards are also available for payment of air travel on any oneworld® partner codeshare flights designated in flight listings as AA*, which includes US Airways operated flights. For a complete list of American Airlines codeshare partners as well as other codeshare information, visit www.aa.com/codeshare. They cannot be used for payment of air travel on any other airline. Flights sold or originating outside the U.S., Puerto Rico or U.S. Virgin Islands or operated by other carriers are not eligible.
Gift cards are redeemable online at www.aa.com or by calling American Airlines Reservations. Gift cards cannot be redeemed at airport ticket counters or travel agents. Transactions through American Airlines Reservations are subject to an additional charge which must be paid separately by credit, debit or charge card.
Up to eight Gift Cards may be redeemed in a single transaction or purchase.
If the ticket price is greater than the value of the Gift Card(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the Gift Card(s), the unused portion will remain on the gift card until it is decreased to zero, at which time the Gift Card will be deactivated.
Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club membership enrollments or One-Day Passes; baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantage® award travel; American Airlines Vacations℠ or non-flight products and/or services sold by American Airlines.
Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.
General
Neither American Airlinesnor US Airways Gift Cards have an expiration date nor lose their value over time.
Lost, stolen or damaged Gift Cards will not be replaced.
Customers may contact American Airlines for questions or help with their AA Gift Cards at [email protected]. Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555. Customers may contact US Airways for questions or help with their US Gift Cards by calling 800-428-4322.
Gift Cards purchased from sources other than American Airlines and participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. American Airlines is not responsible for honoring invalid gift cards or values.
American Airlines reserves the right to deactivate or reject any Gift Cards issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.
Gift cards are redeemable online at www.aa.com or by calling American Airlines Reservations. Gift cards cannot be redeemed at airport ticket counters or travel agents. Transactions through American Airlines Reservations are subject to an additional charge which must be paid separately by credit, debit or charge card.
Up to eight Gift Cards may be redeemed in a single transaction or purchase.
If the ticket price is greater than the value of the Gift Card(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the Gift Card(s), the unused portion will remain on the gift card until it is decreased to zero, at which time the Gift Card will be deactivated.
Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club membership enrollments or One-Day Passes; baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantage® award travel; American Airlines Vacations℠ or non-flight products and/or services sold by American Airlines.
Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.
General
Neither American Airlines
Lost, stolen or damaged Gift Cards will not be replaced.
Customers may contact American Airlines for questions or help with their AA Gift Cards at [email protected]. Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555. Customers may contact US Airways for questions or help with their US Gift Cards by calling 800-428-4322.
Gift Cards purchased from sources other than American Airlines and participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. American Airlines is not responsible for honoring invalid gift cards or values.
American Airlines reserves the right to deactivate or reject any Gift Cards issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.
http://www.aa.com/i18n/productsGifts/giftCard.jsp
Regarding New Jersey Residents Current and Former:
AA's system will not sell gift cards to anyone with New Jersey info in their AMEX profile (and possibly AA profile). Your purchase will usually appear to go through, but when you try to activate the card a few days later it will be invalid.
You need to either choose another airline for this reimbursement, or cleanse your AMEX profile of NJ addresses and phone numbers, and possibly your AA profile as well.
See what is currently post 519 for first details of this.
Post 1126 proves to be current, regarding NJ residents. YMMV, until there are more DP's.
$200 airline fee reimbursement reports: AA only [2011-2016]
Jun 21, 2016, 6:35 pm
#2656
Join Date: Dec 2015
Posts: 393
It's only been 4 days. Give it a couple weeks. You should never contact them about GC purchases and credit though as they aren't officially reimbursable.
Jun 26, 2016, 8:59 am
#2657
Join Date: Nov 2014
Posts: 1
AMEX PLATINUM: I purchased 1 x $100 AA Virtual Gift Card minutes before this post. Will update soon.
Update: I received my $100 credit this morning. Purchasing a second one now.
Update: I received my $100 credit this morning. Purchasing a second one now.
Last edited by nicmac; Jun 29, 2016 at 6:53 am
Jun 26, 2016, 6:41 pm
#2658
Join Date: Sep 2015
Location: BOS
Programs: Hyatt Glob/UA Gold
Posts: 612
Selected AA as my airline on the 22nd and purchased 2x $100 e-gift-cards about 15 minutes later (one right after another). Credit posted in 2 days.
Last edited by joachimm; Jun 26, 2016 at 6:48 pm
Jun 27, 2016, 4:22 pm
#2659
Join Date: Jun 2016
Posts: 2
I made a $100 Gift Card Purchase on PRG - 6/18 and still have not been refunded. This is the 2nd year I am trying to make it work, still waiting. Anyone have any thoughts? It did work my first year.
My new AMEX business platinum where I made a $100 gift Card purchase was refunded within 3 days this month.
Anyone know why my PRG has not posted yet?
My new AMEX business platinum where I made a $100 gift Card purchase was refunded within 3 days this month.
Anyone know why my PRG has not posted yet?
Jun 27, 2016, 4:48 pm
#2660
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Jun 28, 2016, 12:09 pm
#2661
Join Date: Jun 2016
Posts: 2
Any thoughts on how to handle this with customer service?
Jun 28, 2016, 12:23 pm
#2662
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
I made a $100 Gift Card Purchase on PRG - 6/18 and still have not been refunded. This is the 2nd year I am trying to make it work, still waiting. Anyone have any thoughts? It did work my first year.
My new AMEX business platinum where I made a $100 gift Card purchase was refunded within 3 days this month.
Anyone know why my PRG has not posted yet?
My new AMEX business platinum where I made a $100 gift Card purchase was refunded within 3 days this month.
Anyone know why my PRG has not posted yet?
Jun 28, 2016, 4:13 pm
#2663
Join Date: Dec 2015
Posts: 393
GCs are not officially eligible for credit. Please don't call.
Yes I verified it was still the choice from last year. I am not sure what to do now, its never taken this long to get refunded. I even called prior and asked to make sure if I had the credit available and she said yes.
Any thoughts on how to handle this with customer service?
Any thoughts on how to handle this with customer service?
Jun 28, 2016, 6:22 pm
#2664
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
There really isn't anything to handle. Gift cards are explicitly excluded from reimbursement. You paid $100 for a gift card worth $100, you are not out any money. I would wait the full four weeks specified in the terms.
Jun 29, 2016, 2:19 pm
#2666
Join Date: Jan 2015
Location: Chicago
Programs: AA Plat, SPG Plat
Posts: 31
AmEx Business Platinum.
$100 AA Gift Card x2.
Charged 6/24/16, refund credit posted 6/26/16.
$100 AA Gift Card x2.
Charged 6/24/16, refund credit posted 6/26/16.
Jul 3, 2016, 9:24 am
#2667
Join Date: Feb 2015
Posts: 143
AmEx PRG
$100 AA gift card
Bought it on 6/29 and credit posted on 7/1.
$100 AA gift card
Bought it on 6/29 and credit posted on 7/1.
Jul 4, 2016, 1:09 pm
#2668
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
Wiki Error
The wiki says "See post 1115 for first details of this." However, the post numbers seem to only go to up 9xx at this point. Can someone track this down and fix it?
Jul 4, 2016, 1:15 pm
#2669
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
Jul 4, 2016, 2:57 pm
#2670
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Moderator observation
Referring to posts by number is problematic because the numbers change if even one post is deleted, posts are combined, or (as in this example) the thread is split. It is much better to LINK to the post. To create a link RIGHT click on the post number and choose Copy Link Address. (The process may vary depending on your operating system or browser.)