Jan 16, 2015, 2:56 pm
Last edit by: mia
This thread is a continuation of a discussion which started HERE
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
- Noon check-In, when available
- Room Upgrade upon arrival, when available*
- Daily breakfast for two people
- Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**
USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.
ARIA Sky Suites
Upgrades: typically to a better view
Breakfast: room service, buffet or cafe, $30 per person, per day
$100 Spa: covers spa treatments (no longer includes salon)
$5.60 resort wifi fee taken off per day
Bellagio
Upgrades: one level typical; sometimes Junior Suite (really just a corner room with a little more space)
Breakfast: 2 X $30 credits per day; Cafe Bellagio, The Buffet, Palio, Cafe Gelato or Pool Cafe
$100 Property Credit - Dining: The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar, Jasmine, Michael Mina or Petossian Bar. Spa or Salon services - no merchandise.
Four Seasons
Upgrades: typically one level
Breakfast: room service or Verandah - $60 a day
$100 Spa: Expensive services doesn't get you far.
Mandarin Oriental
Upgrades: occasional
Breakfast: room service or MOzen, enough to cover std breakfast ($30 per person) but they will charge for excess
$100 Spa: can be used treatments but also just about covers two day passes to the very cool spa
Wifi: $5.00 plus tax of the resort fee is refunded
Palazzo
Upgrades: Strip View
Breakfast: $65 total/day at Grand Lux Cafe (any time) or Room Service
$100 Spa: Not valid for express service, specials, or spa passes (changing to $100 Property credit for all booking starting 2020)
Skylofts at MGM Grand
Upgrades: rare
Breakfast: in room or at The Mansion; no apparent cap
$100 Spa:
Wynn - April 2016
Upgrades: Usually to higher floor if you book resort room and to the next room category in the tower if available if you booked a Tower Suite.
Breakfast: $60 ($30 per person) at any restaurant that serves breakfast including the buffet. Also covers in-room breakfast.
Note:Resort fees are no longer waived for Tower Suites customersWynn
The Buffet - 8-11
Tableau - 7-11:30
Terrace Point Cafe - 6-11
In Room - 5-11
Encore
Lobby Bar and Cafe - 6-11
Jardin - 7-11:30
In Room - 5-11
$100 Spa: Can be used at Wynn or Encore Spa, or either resort's Salon.
$18.99/device/day internet charge removed from bill
If selecting the basic internet charge (May 2017), $5/day is deducted from the resort fee.
Delano - Aug 2019
FHR amenity is $100 spa credit, excludes salon services (e.g. haircut), merchandise, and products.
Spa adds a 20% service fee on all services.
Daily $60 ($30 x 2 people) credits only for Della's (open 6am-2pm)
Room service specifically excluded.
Resort Fee: $41.95 plus tax, minus a $5 wifi credit (about $40 total)
FHR Experience Las Vegas Hotels only (2015 - 2019)
Mar 9, 2017, 6:09 am
#661
Join Date: Aug 2005
Location: DFW
Posts: 1,249
I don't know if the $300 is required at one hotel or can be split among multiple but since the Amex email said the offer was used at Mandalay reservations, I'd assume at same property but YMMV.
With booking spend counting, I can book stays past 6/30 as long as the booking charge is before 6/30.
The bad news is that I burned the offer on that card since I expect the offer will be clawed back when the refund hits.
Last edited by AFAM-DFW; Mar 9, 2017 at 7:11 am
Mar 16, 2017, 11:15 pm
#662
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,421
Anyone here used FHR for the Bellagio recently? I'm wondering if the breakfast credits are only during breakfast hours or if they are just generic F&B discounts?
Mar 17, 2017, 7:28 am
#664
Join Date: May 2016
Location: Clermont, FL
Programs: Amex Plat, Amex PRG, Ritz Rewards Gold, SPG Gold, HHonors Gold, Mlife Platinum
Posts: 37
In any case, the credits are good at Cafe Bellagio (in the conservatory) and Palio. Anything ordered/purchased at either location was fully credited under the FHR "breakfast" benefit.
We're returning in June and expect to find it the same.
Mar 17, 2017, 3:06 pm
#666
Join Date: Aug 2009
Programs: spg, hh
Posts: 1
Just returned from two one night stays at the Four seasons Vegas and one night stay at the Bellagio
Four Seasons was amazing as usual. The spa credit was unusable due to them being booked full that day so they let me switch it to a food credit at their restaurant.
Bellagio upgraded me to a suite level fountain view room and allowed me to apply our food credit to the cabana we rented for the day instead of the restaurant credit
Four Seasons was amazing as usual. The spa credit was unusable due to them being booked full that day so they let me switch it to a food credit at their restaurant.
Bellagio upgraded me to a suite level fountain view room and allowed me to apply our food credit to the cabana we rented for the day instead of the restaurant credit
Mar 19, 2017, 9:04 am
#667
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,906
Is delano still allowing breakfast credit on room service on both check in and checkout dates?
Mar 20, 2017, 2:28 pm
#668
Join Date: Jul 2009
Location: Beverly Hills
Programs: SPG Gold & SW VACA CLUB, HGP Gold & VACA CLUB, AMEX DELTA, AMEX DELTA BIZ, AMEX PLAT, MC WORLD ELITE
Posts: 24
Delano LV - Breakfast Credit
Ill be there again this weekend so will confirm again...
FYI, resort credit changed a bit from last year...
Can be used at these Mandalay/Delano outlets:
3940 Coffee Bar, Aureole, Baccarat Lounge, Bayside Buffet, Beach Casino Bar, Beach Club, Beach Grille, Bikini Bar, Della's Kitchen, Eye Candy Lounge, Fleur, Franklin, In Room Dining, Lobby Bar, Mizuya Lounge, Mizuya Sushi, Moorea Bar, Noodle Shop, ONE Oasis Bar, Orchid Coffee Bar, Orchid Lounge, Raffles Café, RIVEA, Room Service, SeaBreeze Ice Cream, Showroom Bar, Skyfall Lounge, Sports Book Grill, Starbucks, StripSteak, Tiki Bar, Turf Club Bar, and BATHHOUSE Spa treatments and services only, not applicable toward merchandise or product.
Mar 22, 2017, 11:11 pm
#669
Join Date: Aug 2015
Programs: Hyatt Globalist, JB Mosaic, SW AList + CP
Posts: 383
Free limo at aria sky suites?
it says it's complimentary on the aria website.
Is is it included with Amex FHR ????
not listed on wiki
Is is it included with Amex FHR ????
not listed on wiki
Mar 23, 2017, 9:35 am
#670
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,559
Mar 26, 2017, 5:39 pm
#671
Join Date: Mar 2017
Programs: Aeroplan, Amex, HHonors
Posts: 2
My experience
First time using FHR and am extremely satisfied.
Booked Encore Panoramic Suite through Platinum Travel for 5 nights. Flight landed early so I arrived at 10:45 AM. Was immediately presented with all FHR benefits and told I'd been upgraded to a Tower Suite (Score!). My room wasn't ready right away, but I went and had brunch and room was ready by 11:30.
Have a second reservation here that starts on Friday where I booked a Tower Suite and was told by the front desk I'd be upgraded to a Parlour Suite (not guaranteed but she said it should be all good).
First time using FHR and am extremely satisfied.
Booked Encore Panoramic Suite through Platinum Travel for 5 nights. Flight landed early so I arrived at 10:45 AM. Was immediately presented with all FHR benefits and told I'd been upgraded to a Tower Suite (Score!). My room wasn't ready right away, but I went and had brunch and room was ready by 11:30.
Have a second reservation here that starts on Friday where I booked a Tower Suite and was told by the front desk I'd be upgraded to a Parlour Suite (not guaranteed but she said it should be all good).
Mar 26, 2017, 6:21 pm
#672
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
They're not very good at the proactive part. I had a 2 bedroom sky suite booked before and I had to end up calling them.
Mar 30, 2017, 8:32 pm
#673
Join Date: Aug 2015
Programs: Hyatt Globalist, JB Mosaic, SW AList + CP
Posts: 383
Bellagio Question..
im gonna be going on a pretty busy weekend, so need to ask.
I asked this before, but can i use the priority guest/ invited guest check in line? i dont see that anywhere, but people say that i can..
im gonna be going on a pretty busy weekend, so need to ask.
I asked this before, but can i use the priority guest/ invited guest check in line? i dont see that anywhere, but people say that i can..
Mar 30, 2017, 8:36 pm
#674
Join Date: Aug 2009
Location: ORD, LAS
Programs: AA-EXP, BAEC Silver, Hyatt-Globalist, Hilton-gold, SPG-gold
Posts: 855
Mar 30, 2017, 8:39 pm
#675
Join Date: Aug 2015
Programs: Hyatt Globalist, JB Mosaic, SW AList + CP
Posts: 383