Whoops, I cancelled my Canadian Amex before my bonus points posted!
Dec 16, 2014, 8:30 am
#1
Original Poster
Join Date: Mar 2011
Location: YVR
Programs: Accor Platinum,Aeroplan,BA,Marriot Rewards, Alaska Airlines, Amex Platinum, SPG
Posts: 190
Whoops, I cancelled my Canadian Amex before my bonus points posted!
So I have made an amateur churning mistake and in a hurry getting ready to leave for vacation cancelled my business gold before the 40000 points have posted. I made the $5000 spend about 6 weeks ago and recently sent them a message, getting the 8-10 weeks response. I cancelled it yesterday during a mini-churn to get the biz platinum(50000 sign up), which I have been approved for and also currently hold a personal platinum. Can I still get my points? What should I di?
Dec 16, 2014, 3:50 pm
#3
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Mine went into the pending bucket when I crossed the threshold, but did not become available until the rest of my points in the pending bucket moved to available (ie, they moved over along with the previous cycle's points)
As for who to call, the number on the back of your card is a good start. The fact that you are a personal platinum member is probably a good thing.
As for who to call, the number on the back of your card is a good start. The fact that you are a personal platinum member is probably a good thing.
Dec 16, 2014, 7:02 pm
#4
Original Poster
Join Date: Mar 2011
Location: YVR
Programs: Accor Platinum,Aeroplan,BA,Marriot Rewards, Alaska Airlines, Amex Platinum, SPG
Posts: 190
Usually they post quickly for me too, which is why I emailed last week. I called this morning and after explaining what I did, the agent has put in a request for me and says I should have an answer within 3-5 days, and that if posted they would go to my platinum mr account now.
Dec 19, 2014, 10:02 am
#7
Original Poster
Join Date: Mar 2011
Location: YVR
Programs: Accor Platinum,Aeroplan,BA,Marriot Rewards, Alaska Airlines, Amex Platinum, SPG
Posts: 190
If it makes you feels better, I did have the card over 3 months and put about $10000.00 on it ( more on my platinum ) and only cancelled because I am leaving for 6 week vacation and not bringing it with me. I have now upgraded to biz plat for points earning ability and will pay $399 a year instead of $0, so I'm pretty sure they don't mind. The ultimate consequence of amex giving me the ability to try these cards for free, is that I am now happy to pay for their premium products and use them regularly unlike many "churners", I just like to be getting some points if I have to pay the fee.
Dec 19, 2014, 10:25 am
#8
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
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Mar 17, 2015, 4:56 pm
#11
Original Poster
Join Date: Mar 2011
Location: YVR
Programs: Accor Platinum,Aeroplan,BA,Marriot Rewards, Alaska Airlines, Amex Platinum, SPG
Posts: 190
Update
I finally got my40000 points! I called in and was told they would reinstate my biz ^MR account and post to my gold card and waited the 10 weeks then called again. Posted same day. Very lucky I think.
Apr 2, 2015, 9:44 pm
#12
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Agree. Churning should be eliminated. Keep it or lose it for a year or two. We all pay higher fees because of churners. Not to mention raising the mileage required for flight awards because the number of bonus miles devalues normally earned miles.