AMEX points devalued after canceling gold card?
Apr 22, 2014, 6:23 pm
#1
Original Poster
Join Date: Nov 2013
Posts: 2
AMEX points devalued after canceling gold card?
I recently canceled both my gold cards (personal and business) and noticed the price of Amex reward flights have went up dramatically. I was looking at a round trip flight to Munich before canceling and the price was ~$1k or ~140k points. Now after canceling both cards I am getting a quote of around 220k points even though the USD price hasn't changed (in fact it went down slightly).
Am I crazy? Did I misread something or did my points devalue after canceling my gold cards?
Thanks!
Am I crazy? Did I misread something or did my points devalue after canceling my gold cards?
Thanks!
Apr 22, 2014, 7:25 pm
#2
Original Poster
Join Date: Nov 2013
Posts: 2
Well, I just spoke with a support rep who confirmed that this is indeed the case. Since I canceled the gold cards I lowered my membership level and lost my MR discount for flights and lost the ability to transfer points to airlines.
I have to call back tomorrow to speak with a "Sr. Account Specialist".
I have to call back tomorrow to speak with a "Sr. Account Specialist".
Apr 22, 2014, 8:28 pm
#3
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,968
I'm not sure what they're going to tell you. It's fairly well documented that there are multiple levels of MR, and that the lowest level doesn't come with the ability to transfer to airlines. The good news is that if you once again get a card that comes with the standard MR level and link it to your existing MR account, all of your previous MR points are once again available for redemption on the better terms.
Apr 23, 2014, 7:15 am
#4
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,949
Your account is now enrolled in Membership Rewards Express. To fix this at no cost apply for the free card discussed in this thread, and link to the same Membership Rewards account:
http://www.flyertalk.com/forum/ameri...-wikipost.html
http://www.flyertalk.com/forum/ameri...-wikipost.html
