Experience with Roadside Assistance
Oct 6, 2013, 2:55 pm
#47
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
They used to have a 50-mile from home requirement (or some other distance). Now Amex provides roadside assistance anywhere and have updated their terms to reflect this.
Nov 7, 2013, 8:17 am
#48
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Anyone used their Plat RA for someone else's car? My reading of the T&C's just says that the cardholder has to be with the car.
My mom's car broke down at the grocery store this morning. We'll have to go back to get her car this evening or tomorrow, and she doesn't have AAA or tow coverage through her insurance, so if I can help mitigate the cost, I'd like to.
My mom's car broke down at the grocery store this morning. We'll have to go back to get her car this evening or tomorrow, and she doesn't have AAA or tow coverage through her insurance, so if I can help mitigate the cost, I'd like to.
Nov 7, 2013, 10:45 am
#49
Join Date: May 2008
Location: Miami, FL
Programs: AA PLT, SPG GLD, Marriott GLD, Amex PLT, Hertz GLD, National EX
Posts: 332
+1
I've called in to roadside assistance for someone else's car. You'll need to call, because they ask you for your card #, etc. But once the vendor arrives, they don't ask for the card, just a signature on the paperwork.
Anyone used their Plat RA for someone else's car? My reading of the T&C's just says that the cardholder has to be with the car.
My mom's car broke down at the grocery store this morning. We'll have to go back to get her car this evening or tomorrow, and she doesn't have AAA or tow coverage through her insurance, so if I can help mitigate the cost, I'd like to.
My mom's car broke down at the grocery store this morning. We'll have to go back to get her car this evening or tomorrow, and she doesn't have AAA or tow coverage through her insurance, so if I can help mitigate the cost, I'd like to.
Nov 7, 2013, 3:04 pm
#50
Join Date: Sep 2010
Location: City of Angels
Programs: DL Kettle| HH Pot
Posts: 525
Anyone used their Plat RA for someone else's car? My reading of the T&C's just says that the cardholder has to be with the car.
My mom's car broke down at the grocery store this morning. We'll have to go back to get her car this evening or tomorrow, and she doesn't have AAA or tow coverage through her insurance, so if I can help mitigate the cost, I'd like to.
My mom's car broke down at the grocery store this morning. We'll have to go back to get her car this evening or tomorrow, and she doesn't have AAA or tow coverage through her insurance, so if I can help mitigate the cost, I'd like to.
Nov 7, 2013, 4:36 pm
#52
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Jan 22, 2014, 7:57 pm
#55
Join Date: Jul 1999
Location: East Hampton/Dorado Beach
Posts: 591
I used the service in Dorado, Puerto Rico about 3 weeks ago.
Dorado is about 30 minutes away from San Juan.
The response was fast.......about a 25 minute wait.
I am a big PLT AMEX fan coming up on my one year renewal.
Dorado is about 30 minutes away from San Juan.
The response was fast.......about a 25 minute wait.
I am a big PLT AMEX fan coming up on my one year renewal.
Jan 24, 2014, 1:32 pm
#56
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
Thanks for Info
I recently received an offer for AAA at $10 off and 500 United Miles. After reading the posts here, I see that Amex Plat card's RA is sufficient for me. Thanks for all your inputs as I would have been wasting my money.
Oct 6, 2014, 7:27 am
#58
Join Date: Aug 2012
Location: Dreamland
Posts: 927
Premium: https://web.aexp-static.com/us/conte...stance-TCs.pdf
Oct 6, 2014, 3:32 pm
#59
Join Date: Mar 2011
Location: BDL, JFK
Posts: 658
Good to point this out - also note that its the "premium" roadside, vs. regular roadside:
Premium: https://web.aexp-static.com/us/conte...stance-TCs.pdf
Premium: https://web.aexp-static.com/us/conte...stance-TCs.pdf
Oct 7, 2014, 7:01 pm
#60
Join Date: Jan 2007
Posts: 2,905