I'm away in BCN right now and I flew on an Aeroplan award using UA and LX.
The airlines lost my checked bag and Amex claims that because my ticket was "paid" for in points, their coverage doesn't apply to my lost bag. I did pay the taxes and fees on my ticket with my Amex
Is this normal for Amex to decline a claim like this?
Do I just need to wait for LX to do their thing with finding my bag?