Amex and fraudulent charges - Help
#31
Join Date: Sep 2004
Location: Southern Bavaria, Germany
Programs: LH Blue, BA Blue, Hyatt Gold
Posts: 1,517
Thanks for the update
To update:
Yesterday evening my father received a phone call from a Amex exec. They received the letter and the enclosed proof that he was nowhere near Beverly Hills. He apologized a bunch to my father and they approved the dispute and will send out a new bill (corrected).
Thanks for all your help!
Yesterday evening my father received a phone call from a Amex exec. They received the letter and the enclosed proof that he was nowhere near Beverly Hills. He apologized a bunch to my father and they approved the dispute and will send out a new bill (corrected).
Thanks for all your help!
#32
Join Date: Aug 2005
Location: RDU
Posts: 389
The local PD also suggested filing a report with the FBI...although not actionable, feds as well as local PD use this database to try to create correlations:
http://www.ic3.gov
#33
Join Date: Jun 2005
Programs: SPG
Posts: 194
Snarky letters might not get you anywhere but letters to executives often get results, proof provided by the OP. My wife works for a fortune 500 company and handled disgruntled emails addressed to the CEO. She had a lot of latitude in resolving problems, much more so than if they were sent to someone else.