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Old Jan 4, 17, 1:53 pm   -   Wikipost
FlyerTalk Forums Thread Wiki: Airline fee $200/$100 reimbursement reports: WN/FL (Southwest) only
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Last edit by: thehowieee
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Reminder: you must enroll and select WN (Southwest) as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.

(WN is the IATA code for Southwest Airlines. FL was the IATA code for AirTran Airways.)

To purchase click here: https://www.southwest.com/gift-card/create-card.html
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Old Jan 3, 17, 10:47 pm   #796
  
Join Date: Apr 2013
Posts: 247
Worldtraveler1508 seems extremely impatient to jump the bandwagon and call it dead and very smart to call amex about it.

Anyways, purchased $100 SW egift card on the 1st, and checked about 3 minutes ago and shows under the benefit section that I've saved $100 on airlines fees this year. Although the credit hasn't appeared yet, that itself is promising to see and credit should post sometime tomorrow on the 4th (I'm in Pacific time) Will report 2morrow.
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Old Jan 4, 17, 6:24 am   #797
  
Join Date: May 2015
Posts: 7
I purchased $50 SW giftcard on 1/1 . My travel credit posted today . So no need to worry and call Amex.
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Old Jan 4, 17, 6:47 am   #798
  
Join Date: Dec 2004
Location: Los Angeles California
Posts: 957
Purchased $53 GC on 1/2 and credit showed up today.
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Old Jan 4, 17, 7:13 am   #799
  
Join Date: Apr 2015
Posts: 26
Quote:
Originally Posted by Macosty View Post
I contacted their twitter dept and they said they have been closed since the 29th and are behind and they should come out tonight sometime - I guess we will see.
Did they come through for you?

Anyone purchase a gift card 1/2 or later and actually receive it?
D_C_B is offline   Reply With Quote
Old Jan 4, 17, 7:20 am   #800
  
Join Date: Sep 2015
Posts: 60
Nope - the charge posted today but no cert.
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Old Jan 4, 17, 7:24 am   #801
  
Join Date: Jun 2005
Posts: 4
GC

Quote:
Originally Posted by worldtraveler1508 View Post
Purchased on 1st January. Charges posted to my account this morning. No reimbursement triggered - unlike what happened with United MPX in the past (charge posts and reimbursement occurs at same time).
Called because I did not get reimbursed for it and wanted to see if calling may fix an error.
The real folks giving it away are those posting it in public on their blogs.
Why would you call? Unfortunately it is nervous people like you that ruin these deals. The T'S&C's clearly state GIFT CARDS are NOT ELIGIBLE. If you can't afford to handle a loss, or wait, don't call and ruin it for other folks.

There is no error, and charges and credits can not post at the same time. The A/L needs to submit the authorization request, then the airline settles with the credit card association, then the charge posts to your account, and THEN Amex systems detect the charge and issue credit. This process takes a few days at minimum.

Signed...Someone that works for a credit card association for the past 30 years! And yes Virginia, the Associations have social media teams that periodically check the internet for posts like these, after they receive a call with a "tip", like you placed.
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Old Jan 4, 17, 7:32 am   #802
  
Join Date: Jun 2001
Posts: 77
Purchased $200 gift card in single transaction on 1/1; credit posted with yesterday's date (although I didn't see it as of last night but I see it this morning).
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Old Jan 4, 17, 7:37 am   #803
  
Join Date: Sep 2015
Posts: 60
Quote:
Originally Posted by isocblrg View Post
Purchased $200 gift card in single transaction on 1/1; credit posted with yesterday's date (although I didn't see it as of last night but I see it this morning).

Good News!!! Expecting my credit to post tomorrow - just hope I actually get a gift card
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Old Jan 4, 17, 7:38 am   #804
  
Join Date: Nov 2015
Posts: 2
Perhaps I'm the odd man out here, but I purchased 2 $100 SW GC's on 12/27 and they have yet to be reimbursed for 2016 or 2017. WN was selected as my airline ~10 minutes prior to the purchases. I'm not holding my breath for these to be credited at this point.
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Old Jan 4, 17, 8:58 am   #805
  
Join Date: Apr 2013
Posts: 247
Quote:
Originally Posted by Gammachu View Post
Worldtraveler1508 seems extremely impatient to jump the bandwagon and call it dead and very smart to call amex about it.

Anyways, purchased $100 SW egift card on the 1st, and checked about 3 minutes ago and shows under the benefit section that I've saved $100 on airlines fees this year. Although the credit hasn't appeared yet, that itself is promising to see and credit should post sometime tomorrow on the 4th (I'm in Pacific time) Will report 2morrow.
Credit posted today.
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Old Jan 4, 17, 2:55 pm   #806
  
Join Date: Sep 2015
Posts: 60
FYI from their Twitter team

Quote:
Okay, so I received word that specifically on January 2nd, all the gift cards ordered weren't processed correctly. There was an error in the system and the Team is working on the fix right now. I'm sorry about this. If you're trying to book a fight right now, I'd be more than happy to book it for you and put it on hold so you don't lose that fare.

Last edited by mia; Jan 4, 17 at 3:03 pm Reason: Formatting
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Old Jan 4, 17, 3:52 pm   #807
  
Join Date: Sep 2015
Posts: 60
Quote:
Originally Posted by Macosty View Post
FYI from their Twitter team
Just got mine from Jan 2 today. Ordered one for my wife's card today and got it within a few mins fyi. Seems they have fixed it.
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Old Jan 4, 17, 5:31 pm   #808
  
Join Date: Nov 2016
Posts: 7
Quote:
Originally Posted by Macosty View Post
Just got mine from Jan 2 today. Ordered one for my wife's card today and got it within a few mins fyi. Seems they have fixed it.
did you get your credit posted or just the transaction posted.
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Old Jan 4, 17, 8:32 pm   #809
  
Join Date: Sep 2012
Posts: 14
Quote:
Originally Posted by mastervk View Post
I purchased $50 SW giftcard on 1/1 . My travel credit posted today . So no need to worry and call Amex.
Thanks. Bought mine on 1/1 - posted on 1/3, got reimbursed on 1/4. Agreed I should not have called Amex - that was a rookie mistake. I was not aware it was actually excluded under T&C. Thanks for those who replied with their own experiences.
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Old Jan 5, 17, 8:32 am   #810
  
Join Date: Jan 2014
Posts: 847
I was hoping and expecting to see worldtraveler come back and post an update with positive news. It would be odd if he/she didn't get reimbursed when it appears everyone else has been. [Oops -- obviously I missed the post immediately above mine].

Last edited by LWT3; Jan 5, 17 at 12:39 pm
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