Jan 8, 2014, 8:56 am
Last edit by: mooper
Read this primer first
eGift Card (eCert) details
For other airlines: AS Thread | B6 Thread | HA Thread | UA Thread | WN Thread
- In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
- You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
- If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
- Reported reimbursed incidental charges have included baggage and other service fees, award and change fees (incl standby, SDC), taxes, in-flight purchases (not WiFi), lounge access fees, EC upgrade (seat assignment) fees, priority boarding fees, Delta mileage booster fees, and DL eGift Cards/eCerts (see section below). Charges not posted by Delta (e.g., partners) are not eligible. Note that the Global Entry fee reimbursement is a separate benefit in addition to the $200 Delta incidentals reimbursement.The T&Cs state the eligible charges, but YMMV, so don't call and ask.
- The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
- Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year.
- You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
- Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely. After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.
eGift Card (eCert) details
- Delta eGift Cards (eCerts) qualify for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
- Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
- To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
- No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
- eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry. They will later post as separate eCert charges in the qualifying amounts.
- eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
- A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts.
For other airlines: AS Thread | B6 Thread | HA Thread | UA Thread | WN Thread
Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]
Apr 26, 2012, 5:43 am
#196
Join Date: Jun 2010
Location: New Orleans, LA
Programs: DL PM, AA Gold, A3 Gold, WN CP, and lots of points everywhere.
Posts: 344
It's also been a while so ymmv.
Good luck!
Apr 26, 2012, 9:32 am
#197
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Thanks y'all. Decided to just toss this on the DL card and get the double miles. I'm sure I'll find creative ways to use the rest of my $200 on seat upgrades and adult refreshments in Y.
FWIW, the charge just posted to that card and it is showing as the "Additional Collection" category, with no flight/destination information, which I believe is what others had reported.
FWIW, the charge just posted to that card and it is showing as the "Additional Collection" category, with no flight/destination information, which I believe is what others had reported.
Jun 12, 2012, 3:36 am
#198
Join Date: Jan 2000
Location: Wilmington, DE
Programs: DL GM, 2MM, Marriott Lifetime Titanium, IHC Spire
Posts: 402
$200 promptly reimbursed from Delta use
Like this automatic feature of the Platinum Card
First 2 purchases were promptly reimbursed:
1) Change fee on daughter's return flight from JNB
05/25/2012 AMEX Airline Fee Reimbursement Airline -149.10 and
2) remainder as portion of EC upgrade cost for her
06/01/2012 AMEX Airline Fee Reimbursement Airline -50.90
First 2 purchases were promptly reimbursed:
1) Change fee on daughter's return flight from JNB
05/25/2012 AMEX Airline Fee Reimbursement Airline -149.10 and
2) remainder as portion of EC upgrade cost for her
06/01/2012 AMEX Airline Fee Reimbursement Airline -50.90
Jun 13, 2012, 2:04 pm
#199
Join Date: Jul 2011
Posts: 1,632
Anyone get things like miles purchases reimbursed after the new policy? I had success twice (my acct and my wife's) but it seems, at least on paper, like that's prohibited now...
Jun 14, 2012, 9:39 pm
#200
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,227
Has anyone been reimbursed for (alcoholic) drinks in the Sky Club? That's not explicitly permitted or disallowed by the terms of this program. I figured since both the day pass fee for the club and drinks on the plane ARE allowed, drinks in the club would be too. Seems logical enough.
However, I've yet to be reimbursed for such a purchase about 3 weeks ago (one of my other charges took a few weeks to get credited so it could just be a delay in the system). I did get a letter the other day asking me to check that all my charges were reimbursed, and if not to call a number. I guess I'll be calling them...
However, I've yet to be reimbursed for such a purchase about 3 weeks ago (one of my other charges took a few weeks to get credited so it could just be a delay in the system). I did get a letter the other day asking me to check that all my charges were reimbursed, and if not to call a number. I guess I'll be calling them...
Jun 14, 2012, 10:35 pm
#201
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Has anyone been reimbursed for (alcoholic) drinks in the Sky Club? That's not explicitly permitted or disallowed by the terms of this program. I figured since both the day pass fee for the club and drinks on the plane ARE allowed, drinks in the club would be too. Seems logical enough.
However, I've yet to be reimbursed for such a purchase about 3 weeks ago (one of my other charges took a few weeks to get credited so it could just be a delay in the system). I did get a letter the other day asking me to check that all my charges were reimbursed, and if not to call a number. I guess I'll be calling them...
However, I've yet to be reimbursed for such a purchase about 3 weeks ago (one of my other charges took a few weeks to get credited so it could just be a delay in the system). I did get a letter the other day asking me to check that all my charges were reimbursed, and if not to call a number. I guess I'll be calling them...
Though, I would also question why you're paying for drinks in the SC. I personally don't find the $10 premium drinks worth it when I can get a pretty decent bloody mary for free. To each his/her own, though.
Jun 15, 2012, 6:24 am
#202
Join Date: Jul 2009
Location: LAX
Programs: DL, AS, Marriott, Hyatt, National
Posts: 862
Has anyone been reimbursed for (alcoholic) drinks in the Sky Club? That's not explicitly permitted or disallowed by the terms of this program. I figured since both the day pass fee for the club and drinks on the plane ARE allowed, drinks in the club would be too. Seems logical enough.
However, I've yet to be reimbursed for such a purchase about 3 weeks ago (one of my other charges took a few weeks to get credited so it could just be a delay in the system). I did get a letter the other day asking me to check that all my charges were reimbursed, and if not to call a number. I guess I'll be calling them...
However, I've yet to be reimbursed for such a purchase about 3 weeks ago (one of my other charges took a few weeks to get credited so it could just be a delay in the system). I did get a letter the other day asking me to check that all my charges were reimbursed, and if not to call a number. I guess I'll be calling them...
Jun 15, 2012, 10:20 am
#203
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,227
It shows up as "DELTA ATL T6" and some numbers and then the city/state. In the details S is classified as "restaurant" (may be the issue) but says d/b/a DLTSKYCLBTL. I'm going to call them now.
well, one I paid because I assume I'd be reimbursed. Two, I probably wouldn't bother for a cocktail if it was my own money, but wine is a different story. The premium wine is decent stuff.
Though, I would also question why you're paying for drinks in the SC. I personally don't find the $10 premium drinks worth it when I can get a pretty decent bloody mary for free. To each his/her own, though.
Jun 16, 2012, 4:17 pm
#204
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,227
$200 airline fee reimbursement reports: DL only
Well I spoke to Amex - apparently the drink charges in the lounge are NOT eligible for reimbursement. Of course I put up a stink and spoke to a supervisor, because it's completely illogical. Every other charge from the airline that isn't eligible is specifically highlighted in the terms. They did finally agree to issue a credit, but that's sort of beside the point. At least now I know going forward, but it's certainly a strike against this program and the card in general. Especially since not all airline lounges offer free drinks (notably AA).
Jun 16, 2012, 4:55 pm
#205
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
Jun 16, 2012, 9:06 pm
#206
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,227
Jun 17, 2012, 7:53 pm
#207
Join Date: Jun 2012
Posts: 3
Does anyone know if Amex will reimburse charges for going from economy to premium economy on international Delta flight? I'll be flying to Europe later this year and have the option to spend $80 to upgrade to economy seats with more legroom. Is this considered as an upgrade? Does anyone have any experience with this?
Jun 18, 2012, 12:05 am
#208
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Originally Posted by cc2k:18773444
Does anyone know if Amex will reimburse charges for going from economy to premium economy on international Delta flight? I'll be flying to Europe later this year and have the option to spend $80 to upgrade to economy seats with more legroom. Is this considered as an upgrade? Does anyone have any experience with this?
Again, those were domestic flights, not international, but my opinion is that either way these fall into the "seat assignment" category rather than upgrade, since you're staying in the same cabin.
Jun 25, 2012, 7:08 am
#209
Join Date: Jan 2011
Location: Tampa, FL
Programs: Marriott PLT, SPG GLD, DL PM, National EE
Posts: 347
Is getting gift certificates reimbursed a coin toss? Or is buying miles easier?
Jun 25, 2012, 8:11 am
#210
Join Date: Jul 2011
Posts: 1,632
I got reimbursed for buying/transferring miles before the new policy change, and it was never "easy" -- took several calls, although it did eventually work. I have not tried since the new policy explicitly excluding those transactions from the reimbursement.