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Old Sep 4, 14, 1:40 pm   -   Wikipost
FlyerTalk Forums Thread Wiki: American Express Retention Bonuses
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Last edit by: United747
Current retention offers (post the offer under the respective card, date of offer, how long you had the card, and yearly spend on the card)

Platinum
*11/2012 - Receivied 20k MR after holding the card for a year and spending around $20k on the card
*1/2014 - Offered $200 US/AA credit for lounge access and 6k MR points (DL lounge companion loss)
*1/2014 - Offered $200 Statement credit or 25K MR Points
*1/2014 - Offered 50k Points
*5/2014 - Offered 25K Points, 3 year account with $110K annual spend
*6/2014 - Offered 50K Points and $100 airline credit, 1 year account with $6K annual spend
*6/2014 - Offered 10K Points + 5K Points more on $2K spend, 1 year account with $6K annual spend
*6/2014 - Offered 25K Points, cardholder since 2004, 100K in 2013, 28K through 6/2014
*8/2014 - Offered 50k points, 1 yr old MB Plat, 50k in spend over the year.

Premier Rewards Gold
5/2014 - 15K MR (no strings) + 5k for $3k spend, acct open 1 yr w/ $10-15k spend
7.5K MR + 5K for $500 spend
*3/2014 - Offered a $175 "loyalty statement credit", account open for a year with slightly over $10k spend
*3/2014 - 15K MR (no strings) + 5k for $3k spend, acct open 1 yr w/ $16k spend last year.
3/21/14 - 25K MRs with no spend requirement. Over $200K spend. Option was given for $175 rebate which was declined.
*4/2014 - 15k MR (no strings) + 5k for $3k spend, acct open 1 yr w/ $23k spend last year.
4/09 -15k MR + 5k more if $3,000 spend in 60 days. Total spend last year less than 5k. My wife called 4/19 same spend and opening date 2 wks apart. They offered nothing and I had her close account as we don't need 2 anyway. Weird how everything was the same but completely different results.
6/24/2014 - Annual spend-$5.5k.. no offer.. HUCA..
7/14: 15k MR + 5k for $3k spend OR $75 stmt credit + $75 credit for $1k spend; first renewal/annual fee; $20-25k annual
7/14: 25k MR, no strings, annual spend approx. 17k
9/14: 25k MR w/o any strings, or $75 now and $75 after spending $1500; first card renewal, ~$25k in spend.

Gold 10K MR + 7500 for a 2500 spend


Green
4/14: 7.5k MR; 20 years; 30-50K annual.

Blue

Delta gold
05/05/14 3.5K spend in first year. No retention offer. Cancelled card. Couldn't justify the $95 fee for a sock drawer card.

Delta platinum
6/14 - 12,500 miles offered after 1 year and $50K spent

Delta reserve
$450 Credit (for renewal fee)

JetBlue

Hilton

Hilton surpass

Starwood
See this thread in the Starwood forum:
Annual fee retention bonus for Starwood Amex Card

2000 points on the first anniversary with around $10,000 in spend. We had to threaten to cancel. We tried for 2500 - 500 for each card in our family, but they refused. We took the offer. 8/23/2013
Offer of $50 credit or 4000 points. ~$25,000 in spend. 10/17/2013
3/7/14: $100 or 7,000 Points. I took the points.

Business platinum
3/17: 2yr Plat, $10-20K spend. 1st call- no offer. 2nd call- 50K MR.
7/2014 - 1 yr old account (upgraded last Nov from Biz Gold). Immediately offered $200 credit to offset annual fee. ~70+k in spend in the year (including the months the account was a Biz Gold).

Business gold
4/29: 15 months, 25K spend. Offered 10K MR. I declined and closed card

5/30: 13 months, 185K Spend. Offered $225 or 12.5K MR. Accepted $225 credit.

6/6: 13 months, 8k spend. Offered 10k MR or $75.

8/11 13 months, 20K spend, offered 10K MR or $100, took the $

Business delta gold

Business delta reserve

Business delta platinum

Business Starwood

03/12/13 - 1 yr, $16k total: Offered $40 statement credit
03/11/14 - 2 yrs, $33k total: No offer. Cancelled card

Business green

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Old Aug 5, 08, 3:08 pm   #1
2014 Secret Santa
 
Join Date: Sep 2000
Location: Cary, NC
Programs: AA Lifetime Plat
Posts: 6,379
My recent retention offer

I just called to cancel my Gold Card. I got it a few months ago with a 50,000 bonus points and no annual fee for the 1st year. I spent the required $450 and not much more and have redeemed all the points. The annual fee is not due until Feb 09. They offered me 3x points on all purchases for the next 6 months.

I agreed. I'll use this card for the next 5 months, redeem, and then cancel
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Old Aug 5, 08, 8:34 pm   #2
FlyerTalk Evangelist
 
Join Date: Jun 2008
Location: ELP or BNA (but WAS native)
Programs: AA EXP, AS MVP75, IHG/PC Plat Ambassador, Choice Plat, National Executive Elite
Posts: 23,773
If they're offering 3x points, I would ask to see if there's a limit . . .
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Old Dec 27, 08, 8:34 am   #3
 
Join Date: May 2006
Location: Massachusetts
Posts: 30
Retention bonus - does this still happen?

I'll need to pay my renewal fee in my next statement. I have a Gold card. Last year I called to see if I'd be offered a retention bonus or get the fee waived and actually got part of the fee waived.

I wanted to see if others have had any luck getting any type of retention bonus or their fee waived in recent months? I'd rather be prepared with data when I call than call blindly and not know the right questions to ask.

I did a search and found old threads discussing this, but nothing recent.
got2travel is offline   Reply With Quote
Old Dec 27, 08, 10:28 am   #4
 
Join Date: Dec 2006
Location: USA
Posts: 3,489
There are few threads that have recently discussed your topic.

Here are 2 that I easily found just by searching retention as a keyword.

AMEX Platinum renewal

http://www.flyertalk.com/forum/ameri...nual-fees.html
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Old Dec 27, 08, 4:33 pm   #5
 
Join Date: May 2006
Location: Massachusetts
Posts: 30
Thanks. That helped. 'retention bonus' yielded older threads.
got2travel is offline   Reply With Quote
Old Nov 10, 11, 8:21 am   #6
 
Join Date: May 2005
Location: Washington DC Metro Area
Programs: Continental, Marriott, Hilton,
Posts: 13
American Express Retention Bonuses

My PLAT is up for renewal and as a CO (soon to be UA) FTer the benefits are a lot less compelling than they used to be. The lounge access was a key reason I got the card in the first place, and now with the Chase exclusive even the accumulated points don't help me with CO/UA.

Has anyone been successful in getting some sort of bump out of Amex as a retention bonus given the lost benefit? Some points bonus or the like would go a long way. How would you recommend I approach it?
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Old Nov 10, 11, 8:29 am   #7
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA 2MM Perpetual Platinum; HH & SPG Gold
Posts: 20,727
If your concern is primarily about Continental's departure I suggest you read these two threads:

AMEX Plat CS response to CO leaving MR. Huh?

AX buys US Airway club memberships for some Plat cardholders to access CO/UA lounges
mia is online now   Reply With Quote
Old Nov 10, 11, 6:50 pm   #8
 
Join Date: Jan 2010
Posts: 30
I called to cancel my card, and was offered (and accepted) 50,000 MR points to continue for another year.
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Old Nov 10, 11, 6:52 pm   #9
 
Join Date: Jul 2011
Location: SYD
Programs: UA, SPG, Hyatt, Hilton
Posts: 71
I literally just got off the phone with Amex. I currently have the Plat, and was simply inquiring about the Gold. They offered me either $100 or 15,000 MR points to stay with the Plat.
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Old Nov 10, 11, 8:08 pm   #10
 
Join Date: Jul 2004
Programs: Priority Club Platinum & Ambassdor, Hilton Honors
Posts: 335
Quote:
Originally Posted by MBlizards View Post
I called to cancel my card, and was offered (and accepted) 50,000 MR points to continue for another year.
How much do you spend in a year?
canesfan is offline   Reply With Quote
Old Nov 10, 11, 11:04 pm   #11
 
Join Date: Mar 2007
Programs: SPG Gold, Delta PM
Posts: 269
Quote:
Originally Posted by canesfan View Post
How much do you spend in a year?
I'm curious about that as well, and also wondering what your sign-up bonus was.
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Old Nov 11, 11, 6:34 am   #12
 
Join Date: May 2006
Programs: Hertz PC, QF Plat, Velocity Gold, HHonors Gold, SPG Gold
Posts: 2,715
Quote:
Originally Posted by MBlizards View Post
I called to cancel my card, and was offered (and accepted) 50,000 MR points to continue for another year.
They do this in Australia as well

$500 credit or 50,000 MR points

My spend is about $200,000 a year
AndDee is offline   Reply With Quote
Old Nov 11, 11, 11:46 am   #13
 
Join Date: Oct 2010
Location: IND
Programs: SPG Plat, WN CP, Many Others
Posts: 535
Quote:
Originally Posted by MBlizards View Post
I called to cancel my card, and was offered (and accepted) 50,000 MR points to continue for another year.
wow, thats a nice offer. I am going to call in late Jan to downgrade to business gold (after I use up my $200 airline credit). I dont use this card like I used to, but I still put about $75k this year on this card with my business so hopefully they have a decent retention offer. I get much better value with my SPG Amex. They may not offer me much since I am just moving to another of their cards.

I suggest those wanting to actually downgrade or cancel wait until Jan after they use up the $200 credit.
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Old Nov 11, 11, 2:23 pm   #14
 
Join Date: Jan 2010
Posts: 30
I have had the card since 1992, but from time to time will call and ask about inducements to remain a cardholder. This isn't the first inducement, but I can't remember what I got last time, which was probably 2-3 years ago.

My spend varies, as I have other cards and like to spend in order to maximize bonuses and MQMs. Unusual, that. On Amex, I have spent between $20k and $80k per year on personal spending. In the last year, my Amex spend has dropped off, but the overall spend remains constant or higher.

The 50k miles showed up right away.
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Old Nov 11, 11, 5:44 pm   #15
 
Join Date: Jan 2010
Posts: 152
I got 25,000 points this past week. They said that was the max for my account. I was complaining about the lack of the United Club. I travel every week on American flying out of LGA and there is no American club in the terminal (only United). They wouldn't give me the US Airways club package either.
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