Got my new platinum, if i don't activate, do I still need to pay the annual fee?
Mar 9, 2011, 3:45 pm
#16
Join Date: Feb 2010
Posts: 57
Yes, it seems to vary by person. I initially decided to cancel my card without activating it after I had second thought about the annual fee. I called to cancel and they told me I could use my 50,000 points to pay the fee, so I might as well give it a 1 yr test drive.
I met my spend requirement on 12/29, and on 1/14 I got my statement with the fee due. So I called in to cancel again on the grounds that the first rep had made it seem as though I wouldn't be paying anything out of pocket. The rep said my points would be posting soon, so he'd flag the fee and I wouldn't have to pay it till the points posted.
Next month rolls around, and the fee was back, but no points. So I emailed customer service and they asked me "what 50000 point promo?" I replied "The one on your website...in fact, it's still there!" They then said I'd absolutely be getting my points "in 8-12 weeks." So that would put it around 3/25...no points yet.
I'll probably keep the card till November and then cancel if the points post by 3/25, and if not I'll cancel immediately and complain to the state attorney general. I don't like the shifty game they played with these points. Constantly making and breaking promises is certainly no way to treat someone with whom you're trying to establish a lasting business relationship.
I met my spend requirement on 12/29, and on 1/14 I got my statement with the fee due. So I called in to cancel again on the grounds that the first rep had made it seem as though I wouldn't be paying anything out of pocket. The rep said my points would be posting soon, so he'd flag the fee and I wouldn't have to pay it till the points posted.
Next month rolls around, and the fee was back, but no points. So I emailed customer service and they asked me "what 50000 point promo?" I replied "The one on your website...in fact, it's still there!" They then said I'd absolutely be getting my points "in 8-12 weeks." So that would put it around 3/25...no points yet.
I'll probably keep the card till November and then cancel if the points post by 3/25, and if not I'll cancel immediately and complain to the state attorney general. I don't like the shifty game they played with these points. Constantly making and breaking promises is certainly no way to treat someone with whom you're trying to establish a lasting business relationship.
Mar 9, 2011, 10:04 pm
#17
Join Date: Sep 2006
Location: LAX
Posts: 1,208
My bonuses have posted when the statement for the period in which the terms were met was cut. For example, when I met a $1000 spend requirement the 1,000+ MR points were pending but the 25,000 MR point bonus posted and were able to be used immediately once the statement cut.