May 5, 2015, 4:36 pm
Last edit by: GFrye
ORD / Chicago O'Hare Int'l. Terminal 3 Flagship Lounge Within H-K Admirals Club complex
Link to ORD information.
Link to ORD web site.
LOCATION: Past security, in the crosswalk between gates H6 and K6 (closer to Gate H6). Within the Admirals Club complex. Open as of 14 Sep 2017.
Link to 13 Sep 2017 illustrated article by Gary Leff, View from the Wing.
NOTE: See below for detailed Flagship Lounge access rules. Qualifying oneworld First and Emerald passengers may host one guest.
HOURS: The hours are posted on aa.com here.
AMENITIES:
- Meals throughout the day
- PCs with Internet access
- Wi-Fi
- PrinterOn® printing
- Cell-phone free area (separate room)
- Note: showers available in H/K Admirals Club
- Cell-phone free area (separate room)
- PrinterOn® printing
- Wi-Fi
- PCs with Internet access
NEW FLAGSHIP LOUNGE ACCESS POLICY
As part of "In spring 2017 (sic), we’ll start introducing our all-new, larger Flagship® Lounges – completely redesigned for qualifying First and Business Class customers.
Features
- More room for you to spread out and relax
- Larger buffet with premium, fresh meals
- Premium beer, wine and spirits
- Updated interiors with additional power and privacy options
- More staff in each lounge for the highest level of service
- Updated interiors with additional power and privacy options
- Premium beer, wine and spirits
- Larger buffet with premium, fresh meals
American Airlines is expanding access to the Flagship® Lounges (but reducing access to Flagship® Dining within the Flagship® Lounges):
Expanded access
In the new Flagship® Lounges (not to be confused with Flagship® Dining), eligible customers are:
- First and Business Class customers (on qualifying international flights or 3-class transcontinental markets*)
- AAdvantage® Executive Platinum (including Concierge Key), Platinum Pro and Platinum members in any cabin (on qualifying international flights*)
- oneworld® Emerald and Sapphire members in any cabin (on all qualifying flights**)
- AAdvantage® Executive Platinum (including Concierge Key), Platinum Pro and Platinum members in any cabin (on qualifying international flights*)
*Qualifying international cities include flights to and from Europe, Asia, Central and South America, Australia and Mexico City only. Flights must be marketed and operated by American or a oneworld® airline. Domestic currently include A321T three class flights between JFK and LAX or SFO, and 77W MIA-LAX.
**AAdvantage Executive Platinum, Platinum Pro and Platinum members traveling solely on North American itineraries (other than flights mentioned immediately above) will not qualify. North America is defined as the United States (including Hawaii and Alaska), Canada, Mexico (except Mexico City), Bermuda, the Bahamas and the Caribbean.
FULL Flagship Lounge ACCESS RULES (Link)
Gary Leff's access summary is useful:
The following passengers have access, although the way to think of this is that it’s a business class lounge — open to American Airlines Platinum elites and higher flying international, ConciergeKey members flying domestic, business class passengers and oneworld sapphire (mid-tier) elites any time.
Business or first class passengers flying on American or oneworld airlines flying to Asia Pacific, Europe, Central or South America and Mexico. (First class passengers may bring in one guest, business class passengers do not get guests.)
Business or first class passengers flying non-stop New York JFK – Los Angeles or San Francisco and Los Angeles – Miami.
American’s Platinum (and Platinum Pro) elite members and above flying internationally or connecting to an international flight on American or oneworld, with one guest permitted.
ConciergeKey members even on domestic flights, with one guest permitted.
Non-American Airlines oneworld Emerald (top tier) and Sapphire (mid tier) members even on domestic flights with one guest permitted.
Business or first class passengers flying on American or oneworld airlines flying to Asia Pacific, Europe, Central or South America and Mexico. (First class passengers may bring in one guest, business class passengers do not get guests.)
Business or first class passengers flying non-stop New York JFK – Los Angeles or San Francisco and Los Angeles – Miami.
American’s Platinum (and Platinum Pro) elite members and above flying internationally or connecting to an international flight on American or oneworld, with one guest permitted.
ConciergeKey members even on domestic flights, with one guest permitted.
Non-American Airlines oneworld Emerald (top tier) and Sapphire (mid tier) members even on domestic flights with one guest permitted.
Link to ORD Concourse H-K (Gate H-6) Connector Admirals Club thread
Terminal 3 serves AB [flights end 24 Sep 2017]*, AA, AS, IB*, (*departures only)
Obsolete posts about the K-19 Flagship Lounge, now closed, have been archived to ARCHIVE: ORD / Chicago O'Hare CLOSED K-19 Flagship Lounge
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ORD / Chicago O'Hare Int'l. Airport T3 H-K NEW Flagship Lounge (master thread)
Sep 22, 2017, 10:37 am
#31
Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,185
Sep 28, 2017, 11:21 am
#32
Join Date: May 2015
Location: Empire State
Programs: AAdvantage Executive Platinum; Marriott Platinum
Posts: 461
Briefly visited the H/K Admirals Club yesterday - looking great, but still crowded; let's hope the issue is resolved once the remainder of the lounge reopens.
What was most notable, however, was the number of apparent business travelers trying to sneak into the Flagship Lounge. On the elevator ride up to the Admirals Club, we stopped at the second floor; two bros in the elevator left and tried to enter the Flagship Lounge - the poor door agent ran after them and kindly asked them for their invitation; they had none, and were sent packing to the Admirals Club (along with one additional bro who also had tried to sneak in).
All three complained about it (with one noting that he sneaks into the Flagship Lounge in MIA all the time, and how he couldn't understand why he couldn't do the same in ORD).
What was most notable, however, was the number of apparent business travelers trying to sneak into the Flagship Lounge. On the elevator ride up to the Admirals Club, we stopped at the second floor; two bros in the elevator left and tried to enter the Flagship Lounge - the poor door agent ran after them and kindly asked them for their invitation; they had none, and were sent packing to the Admirals Club (along with one additional bro who also had tried to sneak in).
All three complained about it (with one noting that he sneaks into the Flagship Lounge in MIA all the time, and how he couldn't understand why he couldn't do the same in ORD).
Sep 29, 2017, 8:56 am
#33
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
I just received an email from AA noting that the ORD Flagship lounge is now (officially) open--they show a photo of the "buffet" section. That photo looks identical (with "blue" flight board in the background) to FL in JFK.
Will ALL of their FLs look the same?
Will ALL of their FLs look the same?
Sep 29, 2017, 8:59 am
#34
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Sep 29, 2017, 9:10 am
#35
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
I'm not sure, but I didn't try to visit the AC. Visiting one of the other AC's, such as the one near G8, probably would have been easy enough. The way it's setup, you need an invitation to get admitted to the FL. Presumably I'd have had to go back downstairs to get an AC invite and a second FL invite to re-enter the FL.
Sep 29, 2017, 9:23 am
#36
Join Date: Apr 2017
Location: PVD, BOS
Programs: AA EXP
Posts: 1,664
In ORD, the FL and AC are accessed by the same elevator. The invitation to access the FL is used in order to prevent people who only have access to the AC from accessing the FL.
Sep 29, 2017, 9:54 am
#37
Join Date: Oct 2009
Location: RNO, PHL, SLC
Programs: DL Platinum, AA EXP
Posts: 214
Was in the ORD FL lounge on Monday as a Platinum after a flight in from PVG. I had no idea it was open yet, so a very pleasant surprise.
The lounge is great! I found it much more spacious and private than the JFK FL Lounge. And, much less crowded. There was barley anyone around for the couple of hours I was there.
The food spread was nice and everything I had was very tasty: chilled pork tenderloin, a couple pieces of sushi, potato rosti and the salmon was really good.
Shower suite was nice and roomy.
The agents staffing the customer service desk were super helpful and professional with the flight change I needed.
Seating was comfortable and nice to see they have a quiet room and a dimmed 'resting' room with laid back chairs and ottomans. There was also a cool TV area in the back that would be a nice place to watch a game.
One thing I found annoying were the automatic doors at the entrance that were constantly opening and closing not only when people were entering/exiting, but when anyone would walk by the entrance while getting from one place to another within the lounge. I also felt bad for the agents that had to stand by the elevators to collect the invitations. Seem like they should get rid of the useless doors and put a small desk in their place where an agent can collect the invitations.
Overall, a great step forward on the lounge front!
The lounge is great! I found it much more spacious and private than the JFK FL Lounge. And, much less crowded. There was barley anyone around for the couple of hours I was there.
The food spread was nice and everything I had was very tasty: chilled pork tenderloin, a couple pieces of sushi, potato rosti and the salmon was really good.
Shower suite was nice and roomy.
The agents staffing the customer service desk were super helpful and professional with the flight change I needed.
Seating was comfortable and nice to see they have a quiet room and a dimmed 'resting' room with laid back chairs and ottomans. There was also a cool TV area in the back that would be a nice place to watch a game.
One thing I found annoying were the automatic doors at the entrance that were constantly opening and closing not only when people were entering/exiting, but when anyone would walk by the entrance while getting from one place to another within the lounge. I also felt bad for the agents that had to stand by the elevators to collect the invitations. Seem like they should get rid of the useless doors and put a small desk in their place where an agent can collect the invitations.
Overall, a great step forward on the lounge front!
Sep 29, 2017, 9:58 am
#38
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
and AA, BA is just YMMV. Sometimes at check-in a nice AAngel will ask you and tell you about lounge access; sometimes they just chat and don't even bother to attach the luggage tags to your bags. My trip to MEX last week, nobody even mentioned at all about AC access, which is just sad.
Sep 29, 2017, 11:51 am
#39
Join Date: Apr 2017
Location: PVD, BOS
Programs: AA EXP
Posts: 1,664
Well aware of that and JFK T8 actually has similar layout (share the same elevator as well). To me CX is the one of the few who really send out paper invitation, which is a nice touch..
and AA, BA is just YMMV. Sometimes at check-in a nice AAngel will ask you and tell you about lounge access; sometimes they just chat and don't even bother to attach the luggage tags to your bags. My trip to MEX last week, nobody even mentioned at all about AC access, which is just sad.
and AA, BA is just YMMV. Sometimes at check-in a nice AAngel will ask you and tell you about lounge access; sometimes they just chat and don't even bother to attach the luggage tags to your bags. My trip to MEX last week, nobody even mentioned at all about AC access, which is just sad.
That said, I've never gotten a paper invite from CX, but I've never done a counter check-in with CX either. Though the rear of the CX mobile BP does typically include a lounge invite. Never seen something like that on the back of an AA mobile (or paper) BP.
Sep 29, 2017, 12:00 pm
#40
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
FWIW, I'm pretty sure that going to MEX gives you FL access.
That said, I've never gotten a paper invite from CX, but I've never done a counter check-in with CX either. Though the rear of the CX mobile BP does typically include a lounge invite. Never seen something like that on the back of an AA mobile (or paper) BP.
That said, I've never gotten a paper invite from CX, but I've never done a counter check-in with CX either. Though the rear of the CX mobile BP does typically include a lounge invite. Never seen something like that on the back of an AA mobile (or paper) BP.
Next time when you need to check luggages with CX and check in at the counter, they will give you a BP holder, which includes transition guide in HKG (lounge and transfer information) and at least one lounge invite (domestic lounge invite and HKG lounge invite). The BP holder is not as fancy as QR's, but still nice.
Sep 29, 2017, 12:01 pm
#41
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
FWIW, I'm pretty sure that going to MEX gives you FL access.
That said, I've never gotten a paper invite from CX, but I've never done a counter check-in with CX either. Though the rear of the CX mobile BP does typically include a lounge invite. Never seen something like that on the back of an AA mobile (or paper) BP.
That said, I've never gotten a paper invite from CX, but I've never done a counter check-in with CX either. Though the rear of the CX mobile BP does typically include a lounge invite. Never seen something like that on the back of an AA mobile (or paper) BP.
Oct 20, 2017, 2:15 pm
#42
Join Date: Dec 2004
Location: Apex, NC
Programs: AA EXP, Delta DM, Bonvoy Titanium, Honors Diamond, Hertz Presidents Club, National Exec something!
Posts: 103
An access question.
AA EXP. (upped to C via SWU, on a positive note)
PVG -> ORD on AA 288.
ORD -> RDU later this eve.
Will I have access to the FL? Didn't get an invitation in PVG (obviously).
AA EXP. (upped to C via SWU, on a positive note)
PVG -> ORD on AA 288.
ORD -> RDU later this eve.
Will I have access to the FL? Didn't get an invitation in PVG (obviously).
Oct 20, 2017, 2:27 pm
#43
Join Date: Dec 2004
Location: DFW
Programs: AA,DL
Posts: 575
Yes, why not. Only if ORD-RDU is on separate ticket # they would not let You in.
Nov 9, 2017, 2:36 am
#44
Join Date: Sep 2007
Location: GLA... where else?!
Programs: BA VS
Posts: 474
I was amazed at the standard of this lounge when transiting at ORD last night (SAN-ORD-LHR). I am usually a BA J traveller - this totally blows Galleries Club at LHR out of the water and is, IMHO, a step up from the T5 Flounge.
Great effort AA, in stark contrast to the relentless cost-cutting at Cruz airlines.
Great effort AA, in stark contrast to the relentless cost-cutting at Cruz airlines.
Nov 9, 2017, 4:49 am
#45
Join Date: Aug 2000
Location: USA
Programs: AA-CK, Hyatt Globalist, Marriott Lifetime Titanium
Posts: 1,449
Admittedly, this has been my experience on multiple occasions and it may not reflect the written rules