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FlyerTalk Forums Thread Wiki: "Domestic" Same Day Confirmed Flight Change / SDFC / CFC / "Standby" (consolidated)
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"Domestic" Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"
"AA Domestic" here includes Canada, Hawaii, Puerto Rico, U.S. Virgin Islands and the Caribbean


N.B. Different than "standby"

NOTE CHANGED POLICY: As of 01/15/16 the SDFC option will be limited to alternate flights only if they follow the same origin, destination, and also SAME CONNECTION POINT. Other rules seem to be unchanged as far as available 24-hours before, no charge to EXP, no co-terminals allowed, and slight overlap to calendar date limitation for late night may be possible.

N.B. This thread relates to AA "domestic" changes only, for international same day changes see this thread.


Link to American Airlines' current policy on Same Day Flight Change and detailed Terms and Conditions

Link AA FAQ - Same Day Flight Change

The price to confirm same day flight change is now $75* (free for EXPs as of 1/1/15):
http://www.aa.com/aa/pubcontent/en_U...eDayTravel.jsp



Quote:
Same-Day Flight Changes

Did you know you can change your domestic flight† and get a confirmed seat for a $75 (non-refundable) charge? The option is available on all fares in the Main Cabin. For $75 you can confirm a seat on a different flight as long as the alternate flight:

1. Has the same origin AND destination
2. Is the same calendar day of departure
3. Has eligible seats available ("E" fare inventory)

We continue to offer the same-day stand by option for an earlier or later domestic flight for select customers at no charge. See above link for list of select customers.

We now have four convenient options to make same-day flight changes:

1. Online: Beginning 24 hours prior to departure, you can request a same-day flight change on aa.com through the check-in window. Just select each passenger who is requesting a flight change and pay the non-refundable $75 per passenger charge.

2. Over the Phone: Beginning 24 hours prior to departure, you can call Reservations and our agents will provide information for available flights departing on the same day as your original flight. The non-refundable $75 charge can be paid over the phone via credit card.

Once you arrive at the airport, you can check in for your new flight at Curbside Check-In, Self-Service Check-In, or our ticket counter.

3. At a Check-In Kiosk: Beginning 12 hours prior to departure, the Self-Service Check-In machines will provide a list of available flights for the same day as your original flight. Just choose the flight, pay the non-refundable $75 charge, and complete the check-in process. You will receive a boarding pass for your newly confirmed flight and a receipt for the charge.

4. At the Ticket Counter: Beginning 24 hours prior to departure, our agents can provide a list of available flights for the same day as your original flight. Just choose the flight and pay the non-refundable $75 charge. You will receive a boarding pass for your newly confirmed flight and a receipt for the charge.

Same-day flight changes are subject to Terms and Conditions.

Available for flights in the U.S., Puerto Rico, U.S. Virgin Islands, Canada and the Caribbean on American Airlines, American Eagle® and AmericanConnection®.

*Note: 1.Passengers traveling on unrestricted Y fares and AAdvantage AAnytime travel awards have the flexibility to change flight arrangements at no charge. Passengers traveling on AAdvantage MileSAAver awards continue to have the flexibility to change the date/time of their flights at no charge, provided award seats are available on the desired flight. If award seats are not available on the desired flight, you may obtain a confirmed seat on the same day by paying the $75 charge.
Quote:
Tips

Quote:
Originally Posted by ThreeJulietTango View Post
...If the original flight leaves between 8 PM and midnight, you can SDFC to flights leaving from midnight to 2 AM on the following calendar day (but still the same night) and vice versa. This was revised around the same time that the routing/coterminal restrictions were added in July.

Keep in mind that reservations and airport agents may be looking at slightly different references...
Passengers traveling on unrestricted Y fares and AAdvantage AAnytime travel awards have the flexibility to change flight arrangements at no charge. Passengers traveling on AAdvantage MileSAAver awards continue to have the flexibility to change the date/time of their flights at no charge, provided award seats are available on the desired flight. If award seats are not available on the desired flight, you may obtain a confirmed seat on the same day by paying the $75 charge.

Customers who purchased a Choice Plus fare have the flexibility to change one flight at no charge, provided seats are available on the desired flight.
Looking for more information? Please see our Frequently Asked Questions.

†Available for flights in the U.S., Puerto Rico, U.S. Virgin Islands, Canada and the Caribbean on American Airlines, American Eagle and American Connection®.

* Same-day flight change charges are non-refundable. Same-day standby charges are automatically refunded if you are not accommodated on the standby flight.
. . . N.B. Inventory must be available in "E" bucket in order for Confirmed Flight Change to be offered

Link to AA Same Day Confirmed Flight a Change Terms and Conditions

Link to aa.com Same Day Flight Change policy

Link to aa.com Same Day Travel Changes / SDFC and Standby FAQ

Archive of previous terms and conditions: http://web.archive.org/web/201405221...mers/sd-tc.jsp




Nuances and Loose Rules
Now for the hard part: figuring out where the flexibility is in the rules. This list is compiled from the responses to people saying "Can I do X?" where X is something that is not clearly permitted by the rules. One's likelihood of success here depends a bit on the method used for the SDC. (Note: this is a work in progress and your contributions/corrections are appreciated!)

For each item, the following codes apply:
Y = possible using any method
A = possible using an agent (phone/counter), perhaps having to HUACA
A* = mixed reports of success with an agent (phone/counter)
N* = possible only if you find a very accommodating agent
N = little or no reported success.
  • )
  • Change routing with E avails but keep same number of connections, i.e BOS-ORD-LAX to BOS-DFW-LAX ??
  • Change destination to an entirely different place: N
  • Change destination to a co-terminal (e.g. LGA -> JFK): A* (see post 1081, post 1114 & this blog post )
  • Change destination to ultra-close airport non-coterminal airport (e.g. JFK-> LGA): ??
  • Change itinerary at the beginning to include illegal layovers (> 4 hours): ??
  • Change itinerary at the layover point (using kiosk, app, or agent) to create an otherwise illegal layover: ??
  • Change itinerary at the beginning to add a layover point not permitted by the routing rules: ??
  • Change itinerary at a layover point to add another layover not permitted (either in terms of number of segments or routing rules) by the routing rules: ??
  • Change to a flight exactly 24 hours before or after the original flight: ??
  • Change to a flight exactly 24 hours before the original flight, if the previous day's flight has been delayed: Y (based on one report)
  • Combining separately-fared segments to do SDC (e.g. XXX-YYY+YYY-ZZZ -> XXX-ZZZ): ??
  • Change AA-codeshare, non-AA-metal segment to AA metal: ??
  • Change from AA metal to AA-codeshare, non-AA-metal segment: ??
  • Change from AA-codeshare, non-AA-metal segment to a different AA-codeshare, non-AA-metal segment: ??
  • Change on a non-AA ticketed segment: A* (see post 1017 & post 1018)
  • Change from an upgraded flight into Y on the new flight: A
  • Change from a CPU-upgraded flight and get confirmed into available space on the new flight: ??
  • Change from an instrument-upgraded flight and get confirmed into available space on the new flight: ??
  • Non-elite on different PNR benefiting from EXP's waived-fee SDC: ??
  • SDFC on an award: ??

Quote:
ARCHIVE of AA FAQ / detail of SDFC:
Wayback Machine, 5 captures, 22 Jan 14 - 10 Apr 15
Link

Same-Day Flight Change Terms and Conditions
  • Same-Day Flight Change is only available on flights operated and marketed by American Airlines, or marketed by American Airlines and operated by American Eagle or American Connection® carriers
  • Same-Day Flight Change will be offered to eligible passengers beginning 24 hours prior to departure through the check-in window. Eligibility shall be determined based on, but not limited to, the following factors: AAdvantage or oneworld® elite status membership, purchased fare class, ticketing status and purchase history
  • Same-Day Flight Change is subject to availability of eligible inventory
  • Same-Day Flight Change is non-transferable
  • Passengers who purchase Same-Day Flight Change and are unable to use it due to an involuntary routing change, flight cancellation, or missed connection due to a late incoming flight are eligible for a refund. The refund will be automatically initiated by American Airlines on the passenger's behalf.
  • Passengers who are late for a flight for reasons other than those listed above are not eligible for a refund of the Same-Day Flight Change
  • Passengers that have purchased a Same-Day Flight Change will not receive a refund if the price decreases, nor incur a charge if the price increases
  • Any refund request will be fully refunded, or denied. There will be no partial refunds of a Same-Day Flight Change.
  • Refunds of Same-Day Flight Change will be made to the original form of payment
  • Purchases made in cash will be refunded via check
  • Refund requests must be received within 365 days of the original Same-Day Flight Change purchase
  • Same-Day Flight Change reservations are subject to cancellation unless passengers have checked in and obtained a boarding pass within the check-in window. Passengers must be present at the departure gate and ready to board at least 15 minutes prior to scheduled departure time to retain their reservations.
  • American Airlines expressly reserves the right in its absolute discretion to discontinue Same-Day Flight Change at any time. American Airlines will not be liable for any loss or damage suffered by a purchaser resulting from such refusal, cancellation or denial
  • American Airlines reserves the right to remove any passenger for inappropriate behavior, including, but not limited to, conduct that is disruptive, abusive or violent. Such passengers will not be entitled to a refund.
  • American Airlines reserves the right to move any passenger from any seat for operational or security reasons. This includes passengers who do not meet exit row eligibility requirements. If a passenger is involuntarily moved to a different flight for such reasons, the passenger may request a refund of the Same-Day Flight Change at aa.com/refunds

Same-Day Standby Terms and Conditions
  • Same-Day Standby is only available on flights operated and marketed by American Airlines, or marketed by American Airlines and operated by American Eagle or American Connection® carriers
  • AAdvantage regular members and non-members may only use Same-Day Standby if Same-Day Flight Change is not available
  • Same-Day Standby will be offered to eligible passengers beginning 24 hours prior to departure through the check-in window. Eligibility shall be determined based on, but not limited to, the following factors: AAdvantage or oneworld® elite status membership, purchased fare class, ticketing status, origin and destination, and purchase history
  • AAdvantage regular members and non-members using Same-Day Standby may only stand by for an earlier flight with the same routing on the day of travel
  • Same-Day Standby is subject to availability of eligible inventory
  • Same-Day Standby is non-transferable
  • Passengers who purchase Same-Day Standby and are unable to use it due to lack of available inventory, cancellation of standby flight, or involuntary routing change are eligible for a refund. The refund will be automatically initiated by American Airlines on the passenger's behalf once the passenger completes travel on their ticketed itinerary.
  • Passengers that have purchased a Same-Day Standby will not receive a refund if the price decreases, nor incur a charge if the price increases
  • Any refund request will be fully refunded, or denied. There will be no partial refunds of a Same-Day Standby.
  • Refunds of Same-Day Standby will be made to the original form of payment
  • Purchases made in cash will be refunded via check
  • Refund requests must be received within 365 days of the original Same-Day Standby purchase
  • Same-Day Standby requests are subject to cancellation unless passengers have checked in and obtained a boarding pass within the check-in window. Passengers must be present at the departure gate and ready to board at least 15 minutes prior to scheduled departure time to retain their reservations.
  • American Airlines expressly reserves the right in its absolute discretion to discontinue Same-Day Standby at any time. American Airlines will not be liable for any loss or damage suffered by a purchaser resulting from such refusal, cancellation or denial
  • American Airlines reserves the right to remove any passenger for inappropriate behavior, including, but not limited to, conduct that is disruptive, abusive or violent. Such passengers will not be entitled to a refund.
  • American Airlines reserves the right to move any passenger from any seat for operational or security reasons. This includes passengers who do not meet exit row eligibility requirements. If a passenger is involuntarily moved to a different flight for such reasons, the passenger may request a refund of the Same-Day Standby at aa.com/refunds

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Old Jan 5, 15, 11:10 pm   #1
Moderator: American AAdvantage & TravelBuzz
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Posts from 2008-2014 have been archived here: [ARCHIVE] Domestic Same Day Confirmed Flight Change / SDFC / Standby (pre-2015)


Please see wiki above for additional information. Thanks! /AA Moderators

Last edited by JY1024; Jan 5, 16 at 6:54 pm. Reason: update
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Old Jan 5, 15, 11:10 pm   #2
 
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Now that SDC is complimentary for EXPs, has anyone been able to take advantage of this and can share their experiences in requesting them?

Thanks

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Old Jan 5, 15, 11:31 pm   #3
 
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Same Day Confirmed Flight Change / SDC / CFC / "Standby" (consolidated)

Tried today but no E availability despite 7s practically across the board on LAX-SFO.
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Old Jan 6, 15, 12:12 am   #4
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Instructions to agents on Jan 1 told them that programming was not completed (to not charge an EP) at that time but to use a waiver for the $75 fee on EP request for now.

-E- inventory still required, needless to say.
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Old Jan 6, 15, 12:43 am   #5
 
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Quote:
Originally Posted by JonNYC View Post
Instructions to agents on Jan 1 told them that programming was not completed (to not charge an EP) at that time but to use a waiver for the $75 fee on EP request for now.

-E- inventory still required, needless to say.
Great benefit and great news. Thanks - I've been wondering when this would kick in. I had an IRROPS reroute onto US from AA Sunday (avoiding ORD by routing through CLT). I may have benefited without even knowing
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Old Jan 6, 15, 8:53 am   #6
 
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Is this even that helpful if E inventory must be available? If E must be available the plane is going to be generally wide open in the first place which means EXP would clear from standby list anyway (and could still be requesting an UPG by asking the AC to add RQST UPG in the comments field).
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Old Jan 6, 15, 5:19 pm   #7
 
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Quote:
Originally Posted by JonNYC View Post
Instructions to agents on Jan 1 told them that programming was not completed (to not charge an EP) at that time but to use a waiver for the $75 fee on EP request for now.

-E- inventory still required, needless to say.
Just having a ticket exchanged using this new benefit and suffice to say it's not off to a great start. Had a very good agent though who immediately knew that it was in effect, I told her the new flights I would like to be booked on, should be a piece of cake. Not quite. Due to some programming issue for the waiver to processed the system was saying it needed to be the same routing (not true). After being on hold for 45 minutes was told everything was documented and to have my ticket exchanged at the counter before departure. I pressed and said I want it sorted out now. Kept me on hold for another 20 minutes and everything is set now. No change of dates, just routing over DFW instead of ORD.

In the future hopefully it will be an easier and more straightforward process.
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Old Jan 6, 15, 10:11 pm   #8
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Originally Posted by AANYC1981 View Post
Is this even that helpful if E inventory must be available? If E must be available the plane is going to be generally wide open in the first place which means EXP would clear from standby list anyway (and could still be requesting an UPG by asking the AC to add RQST UPG in the comments field).
I haven't tried it yet, but being able to search for E and look at the seat map on ExpertFlyer seems like a good thing. I'd much rather know that I have either an exit row window or an MCE aisle confirmed before I leave for the airport, and then take my chances with the upgrade at the gate.
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Old Jan 6, 15, 10:20 pm   #9
 
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My assistant was unaware of the change, and ended up reticketing my itinerary through our corporate travel agency instead of calling the airline and getting the free change. +800 instead of Free/$75.
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Old Jan 6, 15, 10:51 pm   #10
 
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I'm interested in standing by for the last flight of the day (my flight's in the morning). Earlier this thread some had said one would be moved onto flights in the next day if there's no room on this flight. Is there any official policy that guarantees this, or am I really subject to the mercy of the agents?
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Old Jan 6, 15, 11:06 pm   #11
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Quote:
Originally Posted by JMN57 View Post
Great benefit and great news. Thanks - I've been wondering when this would kick in. I had an IRROPS reroute onto US from AA Sunday (avoiding ORD by routing through CLT). I may have benefited without even knowing
Glad it may have helped.

Quote:
Originally Posted by AAerSTL View Post
Just having a ticket exchanged using this new benefit and suffice to say it's not off to a great start. Had a very good agent though who immediately knew that it was in effect, I told her the new flights I would like to be booked on, should be a piece of cake. Not quite. Due to some programming issue for the waiver to processed the system was saying it needed to be the same routing (not true). After being on hold for 45 minutes was told everything was documented and to have my ticket exchanged at the counter before departure. I pressed and said I want it sorted out now. Kept me on hold for another 20 minutes and everything is set now. No change of dates, just routing over DFW instead of ORD.

In the future hopefully it will be an easier and more straightforward process.
Well sure doesn't sound like it has anywhere to go but "up" from your experience!

Quote:
Originally Posted by ihdihd View Post
My assistant was unaware of the change, and ended up reticketing my itinerary through our corporate travel agency instead of calling the airline and getting the free change. +800 instead of Free/$75.
That's an "ouch."
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Old Jan 7, 15, 5:43 am   #12
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Quote:
Originally Posted by AANYC1981 View Post
Is this even that helpful if E inventory must be available? If E must be available the plane is going to be generally wide open in the first place which means EXP would clear from standby list anyway (and could still be requesting an UPG by asking the AC to add RQST UPG in the comments field).
EXP would clear but maybe not immediately. So SDC allows
- earlier choice of seat
- protection for change onto later flight (critical if an intermediate flight cancels, when the desired later flight might go to Y0 E0 in an instant)
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Old Jan 7, 15, 10:57 am   #13
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It could never be the case that they'd allow this feature -without- pretty strict capacity control-- they'd lose a fortune in people buying on the cheap flights and switching to the prime ones.
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Old Jan 7, 15, 5:33 pm   #14
 
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Same Day Confirmed Change?

Does AA allow a SDC? coming from UA, i'm used to a 24 hour rule - within 24 hours, if booking code is avail, you can change for free. does aa have anything similar or just standby? any fees for an exec platinum?
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Old Jan 7, 15, 5:39 pm   #15
 
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AA does have Confirmed Flight Change. It has a normal fee of $75. But as of January 1st, it is now free for Exec Plat. It does not require the same inventory when in Y but does require that E inventory be available. Can be checked with Expertflyer.

There is also free standby for Exec Plat, Plats and Gold (not sure about the latter)
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