FAs "Not allowed" to serve canned drinks on 1 hr flights?
Aug 18, 2017, 12:38 pm
#16
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It's now the same on LAS - LAX and vice versa and has been for a few weeks.
The drinks run in coach is now limited to a small bottle of water (Dasani) and orange juice although I was able to get coffee on Wednesday's flight to LAX and a glass of wine on the return in the evening.
On the outbound I asked why there was no longer a full beverage service and was given the following three explanations:
1. No one else on the LAS - LAX route offers anything more than water and juice and AA will match their competitors' offerings (which is BS as I know others do)
2. Health & Safety (which I get if there's turbulence, but past experience has shown that turbulence never impacts the First cabin, only coach)
3. It's a bit of a hustle to get the service completed in the allocated time (which I do also get if it's a busy flight - but AA always managed it in the past).
So I was then told to write to "the company" as the FA was clearly annoyed with me blowing her arguments out of the water and she didn't make the rules.
The drinks run in coach is now limited to a small bottle of water (Dasani) and orange juice although I was able to get coffee on Wednesday's flight to LAX and a glass of wine on the return in the evening.
On the outbound I asked why there was no longer a full beverage service and was given the following three explanations:
1. No one else on the LAS - LAX route offers anything more than water and juice and AA will match their competitors' offerings (which is BS as I know others do)
2. Health & Safety (which I get if there's turbulence, but past experience has shown that turbulence never impacts the First cabin, only coach)
3. It's a bit of a hustle to get the service completed in the allocated time (which I do also get if it's a busy flight - but AA always managed it in the past).
So I was then told to write to "the company" as the FA was clearly annoyed with me blowing her arguments out of the water and she didn't make the rules.
Aug 18, 2017, 12:44 pm
#17
Join Date: Sep 2010
Location: Las Vegas
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Can you elaborate? What's not the same?
I know this is a mainline flight and not American Eagle but the effect to the customer seem to the be same - i.e. only juice or water and not a full beverage service.
Apologies if I am missing something blatantly obvious?
I know this is a mainline flight and not American Eagle but the effect to the customer seem to the be same - i.e. only juice or water and not a full beverage service.
Apologies if I am missing something blatantly obvious?
Aug 18, 2017, 5:18 pm
#20
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An idea, have a cart/table in the jetway where boarding passengers can grab a can of soda or mini bottle of water. This could satisfy a majority of people's desire for a soda.
I remember back when America West used to do something similar where you could grab a bagged lunch in the jetway when you were boarding.
I remember back when America West used to do something similar where you could grab a bagged lunch in the jetway when you were boarding.
Aug 18, 2017, 5:43 pm
#21
Join Date: Feb 2003
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An idea, have a cart/table in the jetway where boarding passengers can grab a can of soda or mini bottle of water. This could satisfy a majority of people's desire for a soda.
I remember back when America West used to do something similar where you could grab a bagged lunch in the jetway when you were boarding.
I remember back when America West used to do something similar where you could grab a bagged lunch in the jetway when you were boarding.
Aug 18, 2017, 5:46 pm
#22
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Aug 18, 2017, 5:57 pm
#23
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How hard is it to grab a can out of the cart and hand it to someone? I can't imagine a lazier person, especially after requesting it.
Aug 18, 2017, 7:09 pm
#24
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I get confused with all the terms such as trAAin, AAgent, sAAver, etc.
Aug 18, 2017, 8:28 pm
#25
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Aug 18, 2017, 10:05 pm
#26
Join Date: Aug 2010
Location: Houston, TX
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Likely referencing this:
http://viewfromthewing.boardingarea....fective-june-1
On my last few short hops, I just rang the call button, and the FA begrudgingly brought me a drink.
http://viewfromthewing.boardingarea....fective-june-1
On my last few short hops, I just rang the call button, and the FA begrudgingly brought me a drink.
Aug 18, 2017, 10:09 pm
#27
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Aug 19, 2017, 1:26 am
#29
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It's now the same on LAS - LAX and vice versa and has been for a few weeks.
The drinks run in coach is now limited to a small bottle of water (Dasani) and orange juice although I was able to get coffee on Wednesday's flight to LAX and a glass of wine on the return in the evening.
On the outbound I asked why there was no longer a full beverage service and was given the following three explanations:
1. No one else on the LAS - LAX route offers anything more than water and juice and AA will match their competitors' offerings (which is BS as I know others do)
2. Health & Safety (which I get if there's turbulence, but past experience has shown that turbulence never impacts the First cabin, only coach)
3. It's a bit of a hustle to get the service completed in the allocated time (which I do also get if it's a busy flight - but AA always managed it in the past).
So I was then told to write to "the company" as the FA was clearly annoyed with me blowing her arguments out of the water and she didn't make the rules.
The drinks run in coach is now limited to a small bottle of water (Dasani) and orange juice although I was able to get coffee on Wednesday's flight to LAX and a glass of wine on the return in the evening.
On the outbound I asked why there was no longer a full beverage service and was given the following three explanations:
1. No one else on the LAS - LAX route offers anything more than water and juice and AA will match their competitors' offerings (which is BS as I know others do)
2. Health & Safety (which I get if there's turbulence, but past experience has shown that turbulence never impacts the First cabin, only coach)
3. It's a bit of a hustle to get the service completed in the allocated time (which I do also get if it's a busy flight - but AA always managed it in the past).
So I was then told to write to "the company" as the FA was clearly annoyed with me blowing her arguments out of the water and she didn't make the rules.
Aug 19, 2017, 1:47 am
#30
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