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AA app can now rebook you in irops / "irrops" (July 2017)

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AA app can now rebook you in irops / "irrops" (July 2017)

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Old Jul 20, 2017, 1:26 pm
  #16  
 
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,136
Originally Posted by sensei
This functionality is brand new and only available for departures from a few select airports at this time. You may be confusing this with the ability to confirm a new flight that was selected by auto reaccom. The new feature allows passengers to select from multiple flight options.
Ah, that makes sense. The description in other posts didn't make that distinction for me.
iadisgreat is offline  
Old Jul 20, 2017, 6:42 pm
  #17  
 
Join Date: Jan 2012
Location: Chicago, IL
Programs: Alaska MVP Gold 75k, AAdvantage Executive Platinum
Posts: 197
Here's what it looks like, though it is not fully functional yet at least in my case. Continuing through the prompts just takes me to the mobile version of my reservation, similar to if you try to choose seats on a complex itinerary which the app cannot display.
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ORD-DCA Flyer is offline  
Old Jul 21, 2017, 2:54 pm
  #18  
 
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
I got to try this out today, had 3 rolling delays and checked after each one. It looked like the delay needed to be ~1 hour before it showed up. Also in the app it didn't initially show me the option so I was also checking the "Manage Trip" section (which is just a redirect to mobile site) and it showed there after the 3rd delay. Gave me several options for both today and tomorrow, there were no flights that were earlier than my delayed flight but as I was considering if I should take the on-time flight 45 minutes after my current flight which had to that point 3 rolling delays a fourth delay came through that made my current flight only 30 minutes before the next option which was on time I decided to take the new flight (I've seen how the rolling delay rodeo can play out...). When I was finished the app did have the same delay notification in the app itself so seems if I was patient I wouldn't have needed to use the Manage Trip part but :/. End of the day nice improvement, especially since I was at Cent lounge not the AA lounge and otherwise would have had to call or trek back to A, also they maintained my cabin of service and new BPs in the app straight away.
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Old Jul 21, 2017, 11:16 pm
  #19  
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,447
Originally Posted by ryan182
I got to try this out today, had 3 rolling delays and checked after each one. It looked like the delay needed to be ~1 hour before it showed up. Also in the app it didn't initially show me the option so I was also checking the "Manage Trip" section (which is just a redirect to mobile site) and it showed there after the 3rd delay. Gave me several options for both today and tomorrow, there were no flights that were earlier than my delayed flight but as I was considering if I should take the on-time flight 45 minutes after my current flight which had to that point 3 rolling delays a fourth delay came through that made my current flight only 30 minutes before the next option which was on time I decided to take the new flight (I've seen how the rolling delay rodeo can play out...). When I was finished the app did have the same delay notification in the app itself so seems if I was patient I wouldn't have needed to use the Manage Trip part but :/. End of the day nice improvement, especially since I was at Cent lounge not the AA lounge and otherwise would have had to call or trek back to A, also they maintained my cabin of service and new BPs in the app straight away.
So you ended up on the 6:17pm ex-IAH?

Also, curious minds want to know: what fare class were you originally booked in, and was that available on your new flights, or did the app allow you to upfare? i.e. if you were originally booked in I, did the app allow you to rebook on flights that had only J or D left?
dkc192 is offline  
Old Jul 22, 2017, 12:04 am
  #20  
 
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,239
Originally Posted by dkc192
So you ended up on the 6:17pm ex-IAH?

Also, curious minds want to know: what fare class were you originally booked in, and was that available on your new flights, or did the app allow you to upfare? i.e. if you were originally booked in I, did the app allow you to rebook on flights that had only J or D left?
I'm quite sure many people wished there was a flight that left IAH at or about 6:17 but yes I was on the flight intended for that time. Original fare class was "I" - I did not check what buckets were available but both DFW and IAH were a full on CF this evening so I'd be quite surprised if "I" buckets were for sale on either flight but can't say for sure
ryan182 is offline  
Old Jul 22, 2017, 6:58 am
  #21  
 
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,963
It will be interesting to see whether it preserves upgrades in the offered alternatives.
Stripe is offline  
Old Jul 24, 2017, 1:04 am
  #22  
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Location: Bye Delta
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Did it offer any alternative cities?
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Old Jul 25, 2017, 11:32 pm
  #23  
 
Join Date: Jan 2015
Programs: Alaska Gold 75K, AA EXP, United 1K
Posts: 472
Originally Posted by Stripe
It will be interesting to see whether it preserves upgrades in the offered alternatives.
highly doubt it. It's never worked that way when calling the phone agents in IRROPS. They put you in coach and back you go on the upgrade list. Only scenario where I would imagine they preserve upgrades is if you use SWU or mileage upgrade but definitely not EXP complimentary or sticker upgrades.
lightbulbs is offline  
Old Jul 26, 2017, 5:31 am
  #24  
 
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,212
Originally Posted by ryan182
I'm quite sure many people wished there was a flight that left IAH at or about 6:17 but yes I was on the flight intended for that time. Original fare class was "I" - I did not check what buckets were available but both DFW and IAH were a full on CF this evening so I'd be quite surprised if "I" buckets were for sale on either flight but can't say for sure
What was the fare that ended up to be posted? I or something else?
PaulInTheSky is offline  
Old Jul 26, 2017, 8:08 am
  #25  
 
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,136
Originally Posted by lightbulbs
highly doubt it. It's never worked that way when calling the phone agents in IRROPS. They put you in coach and back you go on the upgrade list. Only scenario where I would imagine they preserve upgrades is if you use SWU or mileage upgrade but definitely not EXP complimentary or sticker upgrades.
The automated system preserved my upgrade in IRROPs this week.
iadisgreat is offline  
Old Jul 26, 2017, 8:39 am
  #26  
 
Join Date: May 2013
Programs: AA PLT, HH Gold, Marriott Silver
Posts: 282
Originally Posted by iadisgreat
The automated system preserved my upgrade in IRROPs this week.
This has been my experience as well, albeit limited. I've been fortunate I guess. I also ended up getting booked into full-fare business as opposed to the upgrade bucket.
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Old Jul 26, 2017, 8:45 am
  #27  
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Originally Posted by iadisgreat
The automated system preserved my upgrade in IRROPs this week.
SWU, miles, or complimentary 'sticker' upgrade?
3Cforme is offline  
Old Jul 26, 2017, 9:27 am
  #28  
Original Poster
 
Join Date: Apr 2012
Location: DTW/MBS
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Originally Posted by 3Cforme
SWU, miles, or complimentary 'sticker' upgrade?
I'd like to know too, I'm pretty sure we could eliminate one of those from the list
BThumme is offline  


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