Oct 6, 2017, 7:59 pm
Last edit by: JDiver
Resetting aa.com Home Page For Country and Language
Members have offered the following solutions:
coolcoil and BlatheringPenguin keep the following bookmarked:
Dave Noble
You don't need to know any Spanish or Japanese or other languages
At top right of page there is a flag icon ( e.g. the Japanese flag if on the Japanese site )
- Click on that and there are 2 drop down boxes and one blue button
- In second dropdown, select "English"
- Click on blue button
- Site will now be in English
- Select "United States"
- Second drop down box will default to English
- Click the Blue button marked "Select"
Click on the US flag icon - the 2 drop downs will have "United States" and "English" and there is a tick box marked "Remember this selection?"
Tick the "Remember this selection?" and click the blue select button
If these don't allow your selection to "stick" to default, you may need to use your browser tools to delete cookies from AA, and possibly clear your cache.
Resetting AA website home page country selection
Sep 16, 2016, 2:09 pm
#1
Original Poster
Join Date: Mar 2006
Location: SAN
Programs: DL MM, Marriott LT Titanium, AA EXP, Avis Chairmans
Posts: 1,399
Resetting AA website home page country selection
Last week I was in Amsterdam and accessed the AA web page. It threw me over to the Netherlands web page. I'm now back in the US, and every time I go to aa.com I get sent to the Netherlands page in Dutch. I tried changing the site to Canadian, but that gets forgotten.
I don't want to delete all my IE cookies. How can I reset AA to go back to the US page?
I don't want to delete all my IE cookies. How can I reset AA to go back to the US page?
Sep 16, 2016, 2:29 pm
#3
Join Date: May 2012
Location: HNL
Programs: AA PP 1.8MM, PC Spire, Hertz 5*, Hyatt Globalist
Posts: 1,030
Try changing it to Canadian English, then from the Canadian website select the United States English and don't forget to check the "Remember this selection?" checkbox on the Canadian AA website.
Sep 16, 2016, 3:21 pm
#6
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,584
To set it to US from country I was being routed to
on the local page , I did select country USA and was directed to the USA page
Then on USA page, went up to select country, left it on USA and then tickek remember this selection and clicked select
After this it stuck to USA page and has worked repeatedly after cookie deletions
on the local page , I did select country USA and was directed to the USA page
Then on USA page, went up to select country, left it on USA and then tickek remember this selection and clicked select
After this it stuck to USA page and has worked repeatedly after cookie deletions
Sep 17, 2016, 5:24 am
#8
Join Date: Jul 2009
Location: Houston
Programs: DL DM/2MM, UA Gold/1MM, AS MVP 100K, AA Gold
Posts: 1,424
Sep 17, 2016, 7:28 am
#9
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Boston, Jo'burg, HK
Programs: AA EXP, Hyatt Lifetime Diamond, CX Gold, Mrs. Pickles travels for free
Posts: 13,160
Same problem. So I have the US page listed under Favorites as I'm stuck on Hong Kong Chinese (I'd take it, but it doesn't have a login facility!). Really, this shouldn't happen at all. Didn't happen before...
Sep 17, 2016, 8:21 am
#10
Join Date: Jul 2011
Location: ORD and RSW
Programs: Former long time AA EXP and CK - 4 MM; Now LTPL; Hilton Diamond; UA Platinum
Posts: 380
I am not having the same issue on my iPad which I also used during this trip to access the AA site so it must be a Windows-based issue.
I'll try deleting all AA cookies and see if that fixes it.
Sep 27, 2016, 2:52 pm
#11
Join Date: Mar 2009
Location: BOS
Programs: AA ExecPlat, SPG Plat, HH Gold
Posts: 255
I've been having the same issue with the site reverting to DE after being there last month, and despite changing to US location and English language at least 10 times on their interface. I finally fixed it by removing cookies just for AA (in Chrome, clicked on the little icon at the beginning of the web address, clicked on Cookies for this site, and removed all of them).
Mar 1, 2017, 7:09 am
#12
Join Date: Nov 2015
Posts: 770
Resetting AA website home page country selection
dont know if i'm in the right place or not, but i'm at my wits end. I guess i somehow changed the AA page to Korean once and now every time i go to AA.com it automatically goes to the korean page. i keep changing it to the United States page, but it keeps going back. ever. single. time. any fixes? i'm using chrome btw
Last edited by JDiver; Mar 4, 2017 at 11:57 pm Reason: Restore original post content
Mar 1, 2017, 7:32 am
#13
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
dont know if i'm in the right place or not, but i'm at my wits end. I guess i somehow changed the AA page to Korean once and now every time i go to AA.com it automatically goes to the korean page. i keep changing it to the United States page, but it keeps going back. ever. single. time. any fixes? i'm using chrome btw
Mar 1, 2017, 7:35 am
#14
Join Date: Nov 2015
Posts: 770