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FlyerTalk Forums Thread Wiki: AA Guide: ORD (Chicago O'Hare - Int'l. Airport) & MCT, etc. UNDER CONSTRUCTION
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Last edit by: JDiver
Guide ORD / Chicago O'Hare International Airport,
Including Connections and Minimum Connect Times


Please edit or add information to this wiki as necessary.

Link to ORD airport website

Links to ORD all terminals map PDF and Terminal 3 PDF map

Link to aa.com ORD information page


Peculiarities: ORD can be affected by winter storms or very heavy air traffic; ground holds even at incoming flights' departures airports, are not uncommon at these times. Knock-on effects during lengthy IROPS can manifest themselves systemwide.

NOTE: AA has 66 gates at Terminal 3, and will add five more at Concourse L by 2018. airberlin, Iberia, Japan Airlines and Qatar Airways all depart AA T-3; Alaska also use T-3. All international arrivals are to Terminal 5, many international departures as well. BA, CX, RJ depart T-5.

There is no airside connection T-3 <--> T-5; one must go landslide and use the free "ATS" airport train. Flyers connecting to BA departing T-5 may use the airside shuttle bus departing near gate K20. Every half hour after 2:40pm / 14:40 hrs. Sign with orange dot. These are only for departing BA passengers.


ORD Airport Location Map



ORD Airport Map

Operating terminals and gates
  • Terminal 1 is used by United, Lufthansa, All Nippon Airlines
  • Terminal 2 is used by Air Canada, Delta, and previously US Airways
  • Terminal 3 is used by Alaska Airlines, American Airlines and for departures only by airberlin, Iberia, Japan Airlines and Qatar Airways (exception: arriving international flights that have been USCBP cleared, e.g. originating in Canada or DUB, arrive at Terminal 3 as domestic flights)
    • Concourse G is used mostly for American Eagle Flights
    • Concourse H and K are used for mainline flights
    • Concourse G gates 12-15 are typically used for international flights (Flagship Lounge is near Gate 20)
  • Terminal 5 is the international terminal; British Airways, Cathay Pacific and Royal Jordanian flights depart and arrive here; arriving international American Airlines, airberlin, Iberia, Japan Airlines and Qatar Airways flights all arrive here as well.
* may be subject to change



ORD American Airlines Terminal 3 and International T-5 Map



ORD American Airlines Terminal 3 Gates Map



ALL Airlines International Terminal 5 Arrivals Map


Getting from terminal to terminal

Landside: one can use the Airport Transit System train, also connecting to airport parking.

Airside: walking corridors connect Terminals 1, 2 and 3 between terminals. (ATS landslide train must be used to connect to or from Terminal 5.)

Walking between terminals

Walking airside between terminals airside is possible (other than Terminal 5). There are no short cuts and it can take significant time.

Check-in and ticketing at ORD and check in times Link

Flagship Check-in: Yes

Five Star Service: Yes

Curbside check-in: International only

Arrival at the airport:

Within the U.S. as well as flights to Hawaii, Puerto Rico, and the U.S. Virgin Islands, check in:
At least 30 minutes prior to departure (if not checking bags)
At least 45 minutes prior to departure when checking bags
For flights to international destinations check in:
At least two hours prior to departure to complete all necessary international requirements
Minimum time for checking in and arriving at the gate

To better ensure an on-time departure, our goal is to close the jetbridge door 10 minutes before departure time. This allows all customers to board and stow their belongings. (AA may release your seat if you show up at your gates less than fifteen minutes prior to scheduled departure.)

To retain your pre-reserved seat on a confirmed flight, make sure to follow the minimum check in and gate arrival times.*

For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:
  • Minimum check-in is at least 30 minutes before scheduled departure in most locations
  • Arrive at the gate and be ready to board at least 15 minutes prior to scheduled departure

For flights ... departing the U.S. for an international destination:
  • Minimum check-in is at least 60 minutes before scheduled departure except in Buenos Aires, Dublin and Maracaibo, Venezuela

  • Arrive at the gate and be ready to board at least 30 minutes prior to scheduled departure
Minimum time to check baggage

To help us get your bag on the same flight with you, present your bag to an airline representative for check-in no later than the cutoff time.

For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:
Check bags at least 45 minutes prior to scheduled departure at ORD
For flights departing the U.S. for an international destination:
Check bags at least 60 minutes prior to scheduled departure
Time to baggage delivery: minimum 20 minutes

AA Ticket counters Link

American Airlines Daily: 3:30 a.m. - 10 p.m.

Security at ORD


Note: coming out from International Terminal Arrivals immigration and customs, you are land side and may find yourself with two options: leave the building land side, or take the escalators or lifts to the ATS train platform to proceed to the other terminals or remote parking lot. To access the other terminals, you will have to process through TSA security.

Link to AA Flyer Guide wiki ORD Security information.

PriorityAAccess lines available at Terminal 3.


Minimum and reasonable connection and check-in times at ORD

Q. What are minimum check-in time requirements at ORD?

AA suggests arriving a minimum of one hour prior to demostic departures if departing domestically (including Hawai'i, Puerto Rico and the U. S. Virgin Islands) if one has no baggage to check; ninety minutes if one must check baggage; and two hours prior to international departures.

Additionally, AA requires passengers be checked in at least 45 minutes prior to scheduled departure at ORD and "Arrive at the gate and be ready to board at least 15 minutes prior to scheduled departure" (sic).

Q. What is the domestic to domestic or to international Minimum Connection Time (MCT)?

The minimum connect time at ORD, domestic to domestic or international, is 0:40 minutes. Domestic to international is easy if your international flight departs the AA terminal, but domestic to International terminal is comfortably done in 2:00 (not the official MCT, 1:15), because of the lack of connectedness between terminals. International arrival at Terminal 5 with flight departing Terminal 3, Global Entry is likely to allow 2:00, but non-U.S. passport holders with checked baggage might use 3:00 as a better guideline.

Q. If I am making an international to international connection, what is the process?

There is no international transit process in nearly all airports in the USA (MIA has a baggage exception for international to international). Arriving internationally, unless you have been pre-cleared, you must proceed through U. S. immigration (there are kiosks and a fast channel for Global Entry approved passengers), recover your baggage from the baggage carousel and proceed through U. S. Customs. There is a "green line" shortcut for passengers traveling only with carry-on baggage (no checked luggage) and there are Global Entry kiosks and and dedicated Global Entry Customs departure points.

Upon exiting Customs there is a bag drop facility; drop your checked baggage, exit to the landside arrivals area. Proceed to the the AA terminal on the ATS train, to counters or kiosks to get boarding passes for your ongoing travel, then proceed through TSA security to airside.





See ORD / Chicago O'Hare Connection & Times - Domestic & International (consolidated)[/quote]


ORD dining, services and shopping


ORD Airport Terminal 3 and Services Map

Lounges: please see the Lounge Dashboard "sticky" for further lounges information at ORD.

Previous posts have been archived to ARCHIVE: ORD / Chicago O'Hare Connection & Times (Domestic & International)

Updated to this point 18 Oct 2015 - JDiver

Quote:
UNDER CONSTRUCTION - INCORRECT INFORMATION AHEAD




Admirals Clubs:
  • Terminal A: Admirals Club across from gate A-24
  • Terminal B: Admirals Club Service Center across from gates B5 and 6
  • Terminal C: Admirals Club across from gates C-19 and20
  • Terminal D: Admirals Club, and new Premium lounge near gate D-23; Centurion Lounge take lift opposite gate D-17
  • Terminal E: Delta Sky Club / Priority Pass
Dining, Shopping Link to DFW services, dining guide and interactive map

On-Airport hotels:
Grand Hyatt DFW (landside, Terminal D)

Hyatt Regency DFW (landside, Terminal C)

Minute Suites (hourly rental private suites) - D23
AA Employee Store: Link: (open to the public) Shop for AA ware, baggage, memorabilia, etc. at Gate C-2

Currency exchange: Travelex at D11, D22 (Outside Security), D24, D36, E8, Intl Re-Check.

WiFi / wireless service: Free AT&T Wireless Hot Spot throughout airport

Device Power Charging:
DFW Airport Travel Lounge - B28, C8, C27, E8
Free Power Stations - A10, C6, C20, C27, C35, D21, D23, D30, D40, E10, E37
Guest Services Center - B14
Smoking: No smoking in terminals other than
Terminal A Admirals Club smoking room D Club smoking room is closed)
Rental cars: The Rental Car Center is located at 2424 E. 38th St, DFW Airport, TX, near the south entrance of the Airport and is served by 10 companies. Link.
Arriving Passengers: After collecting your baggage, follow the Rental Car signs to the designated pick-up area on the lower level of the terminal. From there, board the Rental Car shuttle bus. Buses run 24 hours a day, depart every five minutes and reach the Rental Car Center in approximately 10 minutes.

Departing Passengers: Before your departing flight, please return your vehicle at the Rental Car Center. For transportation from the facility to your terminal, board the Rental Car Shuttle. The Rental Car Shuttle runs 24 hours a day and departs every five minutes from the facility.
Animal Relief Areas:
Terminal A: Lower level grassy areas.

Terminal B: Lower level grassy areas.

Terminal C: Lower level grassy areas.

Terminal D: Lower level, outside the D30/D31 baggage claim area by the parking garage and at D18.

DFW Parking

There are Valet, Terminal, Express and Remote parking options. See here for options, pricing and interactive guides.

Disability Parking: see Link

Cell phone lot (none)

DFW transportation

Public transport

Metro
DART Orangle Line to Dallas. Take rom entry near Terminal A, A-10

TRE / Trinity Rail Express to Dallas and Ct. Worth. NO SERVICE SUNDAYS. Take free bus to Remote south Parking; take connecting bus to CentrePort/DFW Airport station.
Shared Vans:
City Shuttle, L.L.C. shared van service 1.240.760.1998

Go Yellow Checker Airport Shuttle shared vans to Ft. Worth hotels. Board at upper level roadway marked areas.

SuperShuttle shared van service 972.456.3128
Taxi: at every terminal; see DFW Taxi Guide for prices, etc.


Is there anything to do at DFW?

You can visit the

C. R. Smith Museum (AA history, DC-3 Flagship Detroit, gift shop)
4601 Texas HWY 360 at FAA Rd
Fort Worth, Texas 76155
817-967-1560
Hours: Tuesday - Saturday 9:00-5:00, Sunday 1:00 - 5:00; Closed Monday
Cost: $7.00, $4.00 seniors 65 or +, students w/ ID, children 2-17, military
Getting there: taxi; (unofficial: take crew shuttle if space available to Conference and Training a Center, get dropped at the Museum). See FT DFW and the AA / C. R. Smith Museum in Dallas (consolidated)

Do I have time to go to Dallas?

A minimum of six hours would be suggested for "going to town".

Contributors to this thread include: aamilesslave;

Last updated: 17 August 2015 (JDiver)

Quote:
Other resources
  • Link to AA FAQ: Will I make my connection?

  • Link to AA Flyer Guide wiki: Minimum Connecting Times

  • Link to AA Lounge Dashboard (guide to AA and other lounges)

  • Link: to DFW connection guide in Texas forum

  • Link: to DFW layover guide in Texas Forum

  • Link: to DFW Employee Store (open to the public) Shop for AA ware, baggage, memorabilia, etc. at Gate C-2
Updated 7 Sep 2015 - JDiver

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Old Jun 1, 07, 4:24 pm   #1
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and Talkboard Topics
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AA Guide: ORD (Chicago O'Hare - Int'l. Airport) & MCT, etc. UNDER CONSTRUCTION

This is a thread developed as part of the American Airlines (now including US Airways) hub airport guides.

Last edited by JDiver; Oct 18, 15 at 8:38 pm. Reason: Update
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Old Feb 3, 14, 3:11 pm   #2
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Hi all,

I am looking at booking an itinerary that involves a 1hr 40min connection @ORD.

Arr: 3:55pm AA131 HEL-ORD
Dep: 5:35pm AA2343 ORD-DFW

Is 1hr 40min enough? How busy will CBP be at that time? Will be my first time doing a INTL connection @ORD.
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Old Feb 3, 14, 3:41 pm   #3
 
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Quote:
Originally Posted by B747forever View Post
Hi all,

I am looking at booking an itinerary that involves a 1hr 40min connection @ORD.

Arr: 3:55pm AA131 HEL-ORD
Dep: 5:35pm AA2343 ORD-DFW

Is 1hr 40min enough? How busy will CBP be at that time? Will be my first time doing a INTL connection @ORD.
Last year, I had a connection that was almost identical to yours. I-D, 1:40 connection at about mid-day in ORD. I am a US Citizen and have Global Entry.

I decided that was too close for my own comfort, so changed to another flight 2 hours later.

On the day of the flight, following an on-time arrival, I got through CBP quickly with my Global Entry, but noticed a long line of others in the normal line. I then got on the train and entered the terminal, where TSA security was fast due to my Pre-Check eligibility.

Once in the terminal, I looked at the Departures board and, out of curiosity, checked out my original flight. It was "Boarding". I could have made that flight, had I run through the terminal, but instead I found a nice comfy spot and read my book for a couple of hours.

Without Global Entry and TSA Pre-Check eligibility, there would have been no way to make that flight.
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Old Feb 4, 14, 7:17 pm   #4
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Quote:
Originally Posted by QueenOfCoach View Post
Last year, I had a connection that was almost identical to yours. I-D, 1:40 connection at about mid-day in ORD. I am a US Citizen and have Global Entry.

I decided that was too close for my own comfort, so changed to another flight 2 hours later.

On the day of the flight, following an on-time arrival, I got through CBP quickly with my Global Entry, but noticed a long line of others in the normal line. I then got on the train and entered the terminal, where TSA security was fast due to my Pre-Check eligibility.

Once in the terminal, I looked at the Departures board and, out of curiosity, checked out my original flight. It was "Boarding". I could have made that flight, had I run through the terminal, but instead I found a nice comfy spot and read my book for a couple of hours.

Without Global Entry and TSA Pre-Check eligibility, there would have been no way to make that flight.
Thank you for replying. There is a flight about two hours later (3h layover), might be better to book on that one instead.
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Old Feb 4, 14, 11:10 pm   #5
 
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You are making the same decision I did.
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Old Feb 27, 14, 10:52 am   #6
 
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International Arrival in ORD Question

Hello -

My wife-to-be and I are going to Jamaica for our honeymoon in July. On our return, we are scheduled to fly from Montego Bay (MBJ) to ORD on a Saturday arriving at 6:00pm and having an overnight layover there. Then in the morning, we fly from ORD to MSP.

My question is, once we go through Customs, will we be able to keep our checked luggage overnight or will we have to give our luggage back to AA immediately after the customs process? This will be our first time having an overnight layover.

Thank you!
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Old Feb 27, 14, 11:05 am   #7
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You can keep it.
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Old Feb 27, 14, 8:04 pm   #8
 
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Yup. You can stop at the recheck desk or continue right on our the doors to the arrivals area, doesn't matter.
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Old Feb 28, 14, 3:41 pm   #9
 
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Quote:
Originally Posted by B747forever View Post
Thank you for replying. There is a flight about two hours later (3h layover), might be better to book on that one instead.
Without Global Entry your 1.40 hour lay over is very short. OTOH depending on weather, ORD can have large delays and flight cancellations, and since you are incoming on an international flight AA will do its best to get you to final destination on the next flight, so you may try to go for the short connection knowing you may miss it and end up at the later connection.

If for some reason the later connection gets cancelled, you may be stuck in ORD, especially since you may find out too late to catch the earlier flight.
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Old Mar 2, 14, 8:17 pm   #10
 
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Has anyone tried taking duty free liquids through in their carry-on since the rule change? http://www.tsa.gov/traveler-information/3-1-1-carry-ons

I'm wondering how much time I'll lose in ORD if I get a bottle of Scotch, I'm eligible for Pre-Check but don't always get it re-entering the country. I'm not too worried about missing the connection, but I do worry about not having time to visit the FL lounge.
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Old Mar 2, 14, 9:16 pm   #11
 
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Quote:
Originally Posted by Ambraciot View Post
Has anyone tried taking duty free liquids through in their carry-on since the rule change? http://www.tsa.gov/traveler-information/3-1-1-carry-ons

I'm wondering how much time I'll lose in ORD if I get a bottle of Scotch, I'm eligible for Pre-Check but don't always get it re-entering the country. I'm not too worried about missing the connection, but I do worry about not having time to visit the FL lounge.
I just returned from LHR today on AA87 then AA4244 to DCA. No problem with a duty free bottle of booze in my carry-on backpack. Arrived about 1300, and about 10 minutes later after deplaning and the hike to Global Entry was on the way to T3 Pre. Another guy from the flight had booze and some skin care products behind me in Pre and sailed right through also.

They didn’t even look at the bottle packaging.

I was sipping a Sapporo in the Flagship Lounge by 1345 or so, and had about an hour there before heading for my 1530 connection (it was late). As an aside, for about the last year I have not had a Pre fail on reentry thru ORD, DFW or JFK - 100%!.

Last edited by AATrout; Mar 2, 14 at 9:22 pm.
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Old Mar 5, 14, 3:29 am   #12
 
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ORD BA to AA connection / check in

I have a connection in ORD between a BA flight and an AA domestic. My BA flight arrives Terminal 5 at about 2pm and the onward domestic is not until about 10pm.

When I arrive at Terminal 5 I assume I need to collect luggage and go through immigration, but then can I go directly to Terminal 3 and check my luggage in for my domestic flight even though it is around five hours before departure?
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Old Mar 5, 14, 3:37 am   #13
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Quote:
Originally Posted by DG55 View Post
I have a connection in ORD between a BA flight and an AA domestic. My BA flight arrives Terminal 5 at about 2pm and the onward domestic is not until about 10pm.

When I arrive at Terminal 5 I assume I need to collect luggage and go through immigration, but then can I go directly to Terminal 3 and check my luggage in for my domestic flight even though it is around five hours before departure?
As American Airlines is still operating as a distinct entity, this question is being moved over to the relevant thread in the pre-merger American Airlines forum.

Please note the sticky at the top of the consolidated thread which is titled Welcome to the New American Airlines Forum! PLEASE READ BEFORE POSTING. With all of the changes about, it is important to know where to post, and reading that thread before posting (as the title suggests ) will help get you in the right place.

~Moderator
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Old Mar 5, 14, 7:51 am   #14
 
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Quote:
Originally Posted by DG55 View Post
I have a connection in ORD between a BA flight and an AA domestic. My BA flight arrives Terminal 5 at about 2pm and the onward domestic is not until about 10pm.

When I arrive at Terminal 5 I assume I need to collect luggage and go through immigration, but then can I go directly to Terminal 3 and check my luggage in for my domestic flight even though it is around five hours before departure?
I was going to ask the same question - except I have a considerably shorter connection time. Arriving from LHR on BA and connecting through to LAX on AA.

BA told me this morning that bags didn't need to be collected and cleared through customs because the alliance enables them to transfer bags directly. This was never my understanding, so I wouldn't take this as gospel. If any others have more concrete information, I'd be keen to hear it.
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Old Mar 5, 14, 7:54 am   #15
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Quote:
Originally Posted by TheSuitableBoy View Post
BA told me this morning that bags didn't need to be collected and cleared through customs because the alliance enables them to transfer bags directly. This was never my understanding, so I wouldn't take this as gospel. If any others have more concrete information, I'd be keen to hear it.
This is a BA agent who has no idea how things go in the US. Arriving on BA to ORD and transferring to AA domestic, 100% of the time will go like this:

- Clear passport control
- Collect bags
- Clear customs (provide the landing form or GE printout) and exit the baggage hall
- Re-check baggage as soon as you leave the customs/baggage area
- Take the inter-terminal train to T3
- Enter the terminal like any originating passenger by going through security

What the agent was either intending to say (or should have said) is that BA will tag the bags through to the final destination, so all that will have to be done after clearing customs is to drop the bag on the belt (or hand it to the agent who will do the same) and head to the train.
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