First trip on US operated flight as an EXP. Thank goodness for JetBlue....
#16
Join Date: Dec 2009
Location: PHL / NYC / PSA-BLQ
Programs: AA PPRO, Marriott/Hilton Gold, AMX-Plat, Global Entry
Posts: 3,109
I was doing LIT-CLT-LGA last Thursday on US. Checked in at T-24 and snagged F upg on both. 5 minutes later got a robocall saying LIT-CLT cancelled. Called EXP desk and xfer over the CP desk. While talking with them checked and saw I was already switched to AA flight later in day LIT-ORD-LGA and upgraded. Since I wanted an earlier combo, called EXP desk and they switched me to an earlier bank. Both got upgraded (seg 1 almost immediately, seg 2, next AM).
Worked like a charm.
Worked like a charm.
#17
Join Date: Mar 2005
Location: NYC
Programs: DL PM, Hilton Diamond, Hertz President's Club, Bonvoy Titanium
Posts: 31
To the OP, I too was at RSW on 3/1. Trying to get back to NYC was not going to happen.
Everything was a mess. CLT, PHL, DFW and ORD had tons of cancellations. As did Delta at ATL (which I asked them to look at putting us on - no seats either). We even asked about driving up to TPA, MCO, PBI, FLL, or MIA. No seats for 2 days. Who would have thought...and at peak season, too!
We ended up getting out Tuesday am 3/3. Not ideal, but thankfully both of our schedules had flexibility. And the check in agent was an absolute angel working through all the options. Got us both in F for our flights home today.
For me, its always about having a positive attitude when dealing w/ airline employees. Too many customers/passengers get nasty (aka my dad). But I've always found a little patience and a smile goes a long way.
And FWIW, when I asked about any options on JetBlue, the US rep told me that JetBlue is not part of IATA, and therefore does not honor any other airlines passengers - and vice versa. If anything, I see that as a negative, since you are really limiting your options by staying locked to only one airline during IRROPS.
Everything was a mess. CLT, PHL, DFW and ORD had tons of cancellations. As did Delta at ATL (which I asked them to look at putting us on - no seats either). We even asked about driving up to TPA, MCO, PBI, FLL, or MIA. No seats for 2 days. Who would have thought...and at peak season, too!
We ended up getting out Tuesday am 3/3. Not ideal, but thankfully both of our schedules had flexibility. And the check in agent was an absolute angel working through all the options. Got us both in F for our flights home today.
For me, its always about having a positive attitude when dealing w/ airline employees. Too many customers/passengers get nasty (aka my dad). But I've always found a little patience and a smile goes a long way.
And FWIW, when I asked about any options on JetBlue, the US rep told me that JetBlue is not part of IATA, and therefore does not honor any other airlines passengers - and vice versa. If anything, I see that as a negative, since you are really limiting your options by staying locked to only one airline during IRROPS.
#18
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
And FWIW, when I asked about any options on JetBlue, the US rep told me that JetBlue is not part of IATA, and therefore does not honor any other airlines passengers - and vice versa. If anything, I see that as a negative, since you are really limiting your options by staying locked to only one airline during IRROPS.
#19
Join Date: Feb 2002
Location: MSP/BUF/BNA/LFT
Programs: AA Plat, Priority Club Gold, Choice Privileges Gold
Posts: 1,225
http://www.flyertalk.com/forum/ameri...solidated.html