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AA carry on / carryon baggage rules & enforcement (master thd)

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Old Nov 21, 2016, 8:48 pm
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Last edit by: JDiver
American Airlines Carry-On Baggage Limits
Strict enforcement directive issued 28 August 2015)
American Airlines Carry-on baggage (link)

Q. Why is AA suddenly becoming so picky about sizing bags?

A. AA formulates carry on baggage policy that meets FAA criteria as well as airline established criteria; these are submitted to the FAA and if approved become the airline's policy. If the airline repeatedly violated their FAA-approved policy, they can be held accountable by the FAA. Recently, during an FAA audit, AA was found to be violating its FAA-approved carry on policy.

What can I carry on?

You can bring 1 carry-on bag and 1 personal item per person (exception: infants. Exception: some regional aircraft have insufficient bin space for otherwise "legal" bags, so carry-on bags might be limited, or even prohibited. If the latter, they will usually be "valet checked" airside and delivered at the jetway before you enter the gate area.

Carry-on bag

Your carry-on bag should be:
  • Up to 45 inches (22 x 14 x 9 in or 115 centimeters (23 x 36 x 56 cm) including handles and wheels
  • Able to fit comfortably into the sizer we’ve provided at the airport
  • Please note, you’ll also need to be able to lift your bag into the overhead bin
You can travel with horizontal rolling and/or hanging garment bags as your carry-on bag if:
  • They fit comfortably in the bag sizer
  • They measure up to 22" length x 14" width x 9" height or 115cm (56 x 36 x 23 cm)
You can also carry on a soft-sided garment bag of up to 51in or 130cm (length + width + height)

Personal item

Your personal item must be smaller than your carry-on, able to fit under the seat in front of you and can include:
  • A purse
  • A briefcase
  • A laptop bag
  • Similar items such as a tote
Additional allowed items

You can also bring:
  • Outerwear such as coats, wraps and hats
  • A book or newspaper
  • A small bag of food to eat on the flight
  • An approved safety seat for a lap or ticketed child
  • A pillow or blanket
  • An umbrella stroller for a lap or ticketed child
  • A diaper bag for a lap or ticketed child
  • Duty free items
  • Assistive devices (e.g. wheelchairs, walkers, portable oxygen concentrators, CPAP machines etc.)
  • Breast pump
Liquids and restricted items

TSA allows certain duty-free liquids through security in your carry-on bag if they’re properly packaged in a security tamper-evident bag (STEB). If you’re traveling with liquids or are unsure about any item, please contact the TSA.

For more, e.g. special items, etc. please use link
Originally Posted by alien
22 x 14 x 10

So today I took measurements of the sizer at my airport... There is obviously some slippage and subjectivity in the eye of (s)he who must be obeyed due to the open ended 1/4" lines outlining the baggage dimensions placed either horizontally or vertically. But, strictly speaking, the outside edge of the lines are 22' and 14". The depth is a definitive full 10 inches from the back board to the inner side of the metal tube running low laterally across the front of the sizer. This is the current sizer that I measured:


22 x 14 x 10

...We are given a 22 x 14 x 9 but there is some room to maneuver. We have 22" and 14" with a very subjective but limited amount of slippage. And there is definitely 10" of depth.

The subjectivity would be greatly reduced if the sizers were constructed, as Delta's, to form a full sided box.

Those on the margin should really test their bags in advance in all of the different positions to see which allows the most favorable view of its size if required to use the sizer at the gate.
See


AA e-mail to customer re: carry on baggage

and


Comparison of USA airlines carry-on limits Apr '25 by Outdoor Gear Lab

and


Airline carry on variances and the new IATA recommended standard

and


New IATA recommended standard vs. current common


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AA carry on / carryon baggage rules & enforcement (master thd)

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Old Jun 20, 2017, 11:22 pm
  #931  
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Originally Posted by cheaptom
Yeah, but even at LAX, if your bag fits into the sizer-tester bin, then they let you board with it. The post above says his bag fit, but still they told him no. There has to be something more to this.
LAX is weird -- sometimes they turn a blind eye to anything and sometimes they gate check a bag if it's a half-inch too high. It's almost like they're consistently inconsistent.
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Old Jun 21, 2017, 2:34 pm
  #932  
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Watch out for John at A1 phx today -- bag police

This guy is stopping EVERYONE and putting their bag in the sizer and causing a lot of heartache. He said my 20" roller is too big and showed everyone the new bag sizer at the gate. I tell him I'm gate checking it anyway as it's a CR9. He huffed and puffed until he finally relented.

I heard him behind me saying "no you can't push the bag down. It's too stuffed!"

Be warned!

ETA The flight attendant just came on the horn to say "sorry for the late boarding. I hear we have a problem with a gate agent. Sorry about that"
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Old Jun 21, 2017, 9:04 pm
  #933  
 
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Originally Posted by enviroian
This guy is stopping EVERYONE and putting their bag in the sizer and causing a lot of heartache. He said my 20" roller is too big and showed everyone the new bag sizer at the gate. I tell him I'm gate checking it anyway as it's a CR9. He huffed and puffed until he finally relented.

I heard him behind me saying "no you can't push the bag down. It's too stuffed!"

Be warned!

ETA The flight attendant just came on the horn to say "sorry for the late boarding. I hear we have a problem with a gate agent. Sorry about that"
I'm assuming you had the gate check tag already affixed?
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Old Jun 21, 2017, 10:07 pm
  #934  
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Originally Posted by TSparky
I'm assuming you had the gate check tag already affixed?
I did. It was a F tag. He didn't care.
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Old Jun 22, 2017, 12:36 am
  #935  
 
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Ugh ... PHX agents man. This seems to happen more often now not just at PHX. But I rarely have seen them check every single bag. Happens at SFO security line during busy times though.
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Old Jun 22, 2017, 10:40 am
  #936  
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Yes, PHX seems to be stricter than most. I'm not sure if it has to do with training or that the FAA checks PHX agents more often. Usually, when they are strict about bags, it means that the FAA personnel are in the airport somewhere monitoring.

It's worth repeating: the GA's are PERSONALLY liable for violations of the carry-on rules. That means that can be and have been personally fined and AA does not necessarily pay the fine.
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Old Jun 22, 2017, 10:49 am
  #937  
 
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So bag size is an FAA mandated rule?
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Old Jun 22, 2017, 10:50 am
  #938  
 
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Originally Posted by formeraa
Yes, PHX seems to be stricter than most. I'm not sure if it has to do with training or that the FAA checks PHX agents more often. Usually, when they are strict about bags, it means that the FAA personnel are in the airport somewhere monitoring.

It's worth repeating: the GA's are PERSONALLY liable for violations of the carry-on rules. That means that can be and have been personally fined and AA does not necessarily pay the fine.
That's something I don't understand. I assume GA's are already paid pretty low on the totem pole, and they have to put up with customers all day, and management. Why would they be held personally liable for something that's purely work-related? Doesn't make any sense at all.
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Old Jun 22, 2017, 10:59 am
  #939  
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Originally Posted by pkerr
So bag size is an FAA mandated rule?
The actual bag size isn't mandated by the FAA. BUT, the airlines are required to have a policy in regards to carry on baggage. The fine would be for failure to enforce the airline's policy - by having the policy, it basically becomes FAA enforceable.
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Old Jun 22, 2017, 10:59 am
  #940  
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Originally Posted by pkerr
So bag size is an FAA mandated rule?
No. A carrier sets its own limits but then is responsible for enforcing those limits.

§ 121.589 Carry-on baggage.
(a) No certificate holder may allow the boarding of carry-on baggage on an airplane unless each passenger's baggage has been scanned to control the size and amount carried on board in accordance with an approved carry-on baggage program in its operations specifications.

Last edited by 3Cforme; Jun 22, 2017 at 11:44 am
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Old Jun 22, 2017, 11:10 am
  #941  
 
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Personally I wish they would enforce more often, my bag meets the requirements, plenty plenty do not, people get on and push and push to get their bags to just barely fit in the overhead.

The size of bag allowed, is the size per the rules, not the dimensions you can shove in an overhead bin.
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Old Jun 22, 2017, 11:15 am
  #942  
 
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Originally Posted by MrAndy1369
That's something I don't understand. I assume GA's are already paid pretty low on the totem pole, and they have to put up with customers all day, and management. Why would they be held personally liable for something that's purely work-related? Doesn't make any sense at all.
I am not a lawyer, but just common sense tells me that if any employee does something contrary to company policy, that employee could be held personally liable should the company have to pay some kind of penalty.

(eg Clawbacks from Wells Fargo executives.)

GAs have conflicting responsibilities. They have to get everyone on board and get the plane out on time.

Too many large carryon bags delay passenger boarding as people stand in the aisle struggling to get their large bag into the overhead bin, thus delaying the flight. Checking each and every carryon bag for size compliance similarly delays boarding.

The GA has to balance between the two extremes in order to get the flight loaded and out on time.

As far as I am concerned, I have a carryon bag that easily fits in the sizer. I can get it in the overhead bin without trouble. If they have a sizer check, it goes in and out in seconds, and I am on my way. No worries.
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Old Jun 22, 2017, 11:18 am
  #943  
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Originally Posted by Warp
Personally I wish they would enforce more often, my bag meets the requirements, plenty plenty do not, people get on and push and push to get their bags to just barely fit in the overhead.

The size of bag allowed, is the size per the rules, not the dimensions you can shove in an overhead bin.
+1 - The GA deserves kudos and the FA ought to be counseled.

If more GA's were consistent, the problem would go away. While it's a pity that this flight was delayed, the cause was not the GA for enforcing his employer's rules, but the pax who try to break them.

While I don't think that you will see too many $11,000 fines imposed on individual GA's, they may be low level, but it's their job to enforce the rules.

There is an alternative, one which nobody likes. If you show up at the gate with a non-compliant bag, the bag will only be checked if it can be without delaying the push. Nobody wants it to get to that.
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Old Jun 22, 2017, 11:21 am
  #944  
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Originally Posted by Warp
Personally I wish they would enforce more often.
I don't mind the enforcement. But there are ways to handle it and still give good customer service. Unfortunately, too often when you do see someone enforcing the policy, they are rude to the point of mean.
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Old Jun 22, 2017, 12:39 pm
  #945  
 
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Originally Posted by Often1
+1 - The GA deserves kudos and the FA ought to be counseled.

If more GA's were consistent, the problem would go away. While it's a pity that this flight was delayed, the cause was not the GA for enforcing his employer's rules, but the pax who try to break them.

While I don't think that you will see too many $11,000 fines imposed on individual GA's, they may be low level, but it's their job to enforce the rules.

There is an alternative, one which nobody likes. If you show up at the gate with a non-compliant bag, the bag will only be checked if it can be without delaying the push. Nobody wants it to get to that.

Ehh no. There's a very big difference between noticing a large carry-on and enforcing the rules and making every passenger size their bag thus slowing the boarding process and delaying the flight. Sounds like this GA is the one who needs counselling and if s/he lacks the sense to eyeball bags and only pull out those that are on the bubble or clearly too large vs making everyone size their bag they should be put in a more menial job that matches their cognitive abilities.
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